Error accessing Jabra 410/510/710 speaker

[alamathe1]

When writing to Jabra 410/510/710 speaker device, on macOS platform, we get the Error : could not read from HID device. (NOTE: This is not observed on Windows system, or on macOS system when it is connected via a dongle).

Before device.write() is executed, we are able to successfully open a connection to device via device = new HID.HID(path).

private send(data: number[]): void {
    try {
        this.device?.write(data);
    } catch (error) {
        logger.error('An error occurred writing to HID device', error);
    }
}

Is this a known issue?

Also the reason that it only works on Windows and not on macOS when connected directly (as dongle connection works) - can indicate that there could be an underlying bug in the low level APIs?

Context: The node-hid module is used on an Electron app.

[todbot]

What kind of HID device is this? What usagePage and usage are you connecting to?

If you're not open()-ing on a specific usagePage/usage pair, and the device presents multiple usages in its HID Report Descriptor, then your app could be trying to open one owned by the OS (and if this is a telephony device, some usages will be claimed by the OS)

[mcuee]

Since the OP has not come back for so long, I think this issue can be closed.