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Can't swap crypto to fiat in Portuguese bank

Open ilyaLibin opened this issue 3 years ago • 3 comments

Facts: The selling crypto is supported with every bank in EU. SEPA allows faster transactions however it's not required as the modal suggests. image

Without a SEPA instant bank account, your money will take 1-3 business days to arrive.

Issue The validation of the form blocks users to select not a SEPA bank for selling flow.

  1. When trying to find my bank: image

  2. When choosing different bank from the list: image

Expected/suggested behavior Allow users to use any supported bank (SEPA/not SEPA) and only have a tag on the side that indicates that the bank has SEPA support.

ilyaLibin avatar Mar 12 '22 10:03 ilyaLibin

We are currently investigating how to best handle this case in the Wallet. In the meantime, you can already use https://supersimpleswap.com by Nimiq, to swap crypto-to-EUR with any IBAN.

sisou avatar Mar 14 '22 16:03 sisou

We are currently investigating how to best handle this case in the Wallet. In the meantime, you can already use https://supersimpleswap.com by Nimiq, to swap crypto-to-EUR with any IBAN.

Thank you, @sisou ! I tried using that tool, but there is one confusing thing that I'm not sure I understand completely.. In super simple swap, what’s a fee per byte? How should I calculate the final transaction amount? Let’s say I want to convert 0.001 bitcoin to eur, and the fee per byte is 10 satoshi. How much should I send to the address?

Also because of timeout, I'm banned and my maximum amount is reduced to 0 🤦

ilyaLibin avatar Mar 15 '22 22:03 ilyaLibin

The amount that needs to arrive at the swap address in your example is 0.001 BTC, which is the amount you set as the transaction value in your wallet. You need to pay an additional fee of 10 sat/byte (in this example). In your wallet, you should be able to set this fee. In case of the Nimiq Wallet, when sending BTC you can select the fee at the bottom of the sending dialog, the tooltip tells you the fee/byte for the selected setting. image

Are you using another wallet for BTC?

sisou avatar Mar 29 '22 13:03 sisou