Credential error when entering username and password
The latest version was installed and configured correctly up to this point. However, when entering the admin username and the password defined during the installation process, the system does not allow access.
I repeated the installation process about four times, and the issue persists.
How can we resolve this?
Works smoothly on 3.1.5.14 Tested with passwords like XE%$%%ez#s%oa2$@au3yD
I redid the installation following the documentation, and even so, after entering the admin username and the password configured in “Creating TeamPass administrator”, the login does not work.
Do you need any logs or something similar?
I have already checked the logs using tail -f /var/log/apache2/error.log, and it does not return anything other than the SMTP message.
I even set it up on a clean server (Debian 12), and the same thing happens.
Mariadb or mysql?
I also encountered the same problem. The admin account didn't work. I just tried a user with admin permissions, and it worked. Is it related to the complexity of the password? I use mysql 5.7.38
Mariadb or mysql?
Good morning,
I'm using MySQL version 8.0.44, Apache: Server version: Apache/2.4.65 (Debian) Server built: 2025-07-29T20:18:46
I just tried a user with admin permissions, and it worked.
Good morning,
I suppose you managed to log in then, what procedure did you go through to achieve that facade?
@nilsteampassnet It ends up like this; I tried it with mariadb and it didn't work either.
I installed version 3.1.5.13 and was able to access it normally, but version 3.1.5.14 didn't work. @nilsteampassnet
I installed version 3.1.5.13 and was able to access it normally, but version 3.1.5.14 didn't work. @nilsteampassnet
There is no change at this level between those 2 releases.
@nilsteampassnet It ends up like this; I tried it with mariadb and it didn't work either.
![]()
Is the login form in the center of your screen? Do you have any errors in the apache log file?
@nilsteampassnet I managed to upload without problems with debian 12, mariadb 15.1, PHP 8.2.29 and 2.4.65.
teampass v3.1.5.13
The problem occurs when using MySQL; for some reason, it won't start.
I'm taking advantage of this request to ask a quick question:
- How do I disable maintenance mode, and what happens to the password of the newly created user?
https://github.com/nilsteampassnet/TeamPass/issues/4964#issuecomment-3647345639
I think it is related to mysql. You need to set a special option. I will investigate to add tips 8n documentation and checks during installation.
@nilsteampassnet Good morning, I've set it up with MariaDB, but I'm having trouble figuring out where the password goes when I create a user. Literally, when I create a user, does the password go to their email, is it displayed on the screen, or does it only work via LDAP?