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Incorrect Password when encrypt keys after user first login Teampass 3.1.4.14

Open vayce-vayce opened this issue 8 months ago • 11 comments

Steps to reproduce

  1. Synchronize a new Active Directory user
  2. Add to Teampass
  3. Login to new account
  4. Fill in temporary encryption code and password with correct information
  5. Clik Launch

Expected behaviour It should proceed successfully and done, then show item list

Actual behaviour Recently updated to version 3.1.4.14 Showing "Caution: This password is not correct" even though the password and encryption code are correct. Newly created account is affected.

Server configuration Operating system: Ubuntu 22.04.5 LTS Web server: nginx/1.27.3 Database: mysql:9.1.0 PHP version: 8.2.7 Teampass version: 3.1.4.14

Client configuration Browser: Google Chrome Operating system: Windows 10

How we use teampass We use teampass with docker-compose.

Logs There are no errors except this one: Caution: This password is not correct

Screenshots

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vayce-vayce avatar Apr 25 '25 13:04 vayce-vayce

I just did the test and cannot reproduce this. When adding the user from "LDAP Synchronization" tab in "users" page, I get the encryption code. Connect with the new user, and entered the user password and encryption code, and is ok.

nilsteampassnet avatar Apr 26 '25 04:04 nilsteampassnet

Yes, I received the encryption code, but when I enter it and the password, I get an error.

vayce-vayce avatar Apr 28 '25 07:04 vayce-vayce

hello is it possible to debug the ldap connection (log debug mode) ? Thaks

mustapha-r avatar Apr 28 '25 08:04 mustapha-r

@vayce-vayce We have this issue as well. It's not a real fix but there is a workaround that I use:

Once the new user logs in and is prompted to enter the Encryption Code, ignore that

Instead, click on the Username in the top-right --> Generate New Keys

Basically, it's supposed to use the encryption code + current password to generate new keys for the account, so doing the workaround above just bypasses that portion and lets you generate the keys manually.

The User should be able to sign in after that. Hope this helps

kernl-panic avatar May 05 '25 18:05 kernl-panic

@vayce-vayce We have this issue as well. It's not a real fix but there is a workaround that I use:

Once the new user logs in and is prompted to enter the Encryption Code, ignore that

Instead, click on the Username in the top-right --> Generate New Keys

Basically, it's supposed to use the encryption code + current password to generate new keys for the account, so doing the workaround above just bypasses that portion and lets you generate the keys manually.

The User should be able to sign in after that. Hope this helps

We are experiencing the same issue, and we also found a bug in the button within the "generate new keys" option, which prevents us from using the workaround. Could you let me know which version you're using? Thank you very much.

ralonsoc2 avatar May 09 '25 10:05 ralonsoc2

I'm having the same issue. Can anyone help?

allanchacon67 avatar Aug 07 '25 14:08 allanchacon67

Same issue 🥲🥲🥲

wagner97v avatar Aug 19 '25 11:08 wagner97v

Bonjour avez vous cette erreur : erreur de traitement des users est survenu, cela arrive quand je clique sur l'onglet utilisateur

Image

Trk93 avatar Sep 02 '25 16:09 Trk93

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Has anyone found a solution to the problem?

version: 3.1.4.35

rodrigobezerril avatar Oct 02 '25 20:10 rodrigobezerril

Если кто то решил эту проблему, то прошу написать. У меня такая же проблема. А также есть еще одна проблема. Когда нажимаю на раздел "Импорт" выходит ошибка 500 и страница уже не отвечает, нужно повторно авторизоваться. У кого такие же проблемы, прошу помочь. И третья проблема - при создании файла внутри папки я не могу посмотреть пароль и скопировать его, не работает буфер. Прям снизу выходит такая ошибка.

Center007 avatar Oct 09 '25 11:10 Center007

Se isso não resolver esse problema, você pode identificá-lo. Eu também tenho um problema. E isso também é um problema. A escolha de "Importar" custa 500 e não é possível, mas não é possível automático. E se você tiver problemas, por favor. E третья проблема - при создании файла внутри папки я не могу посмотреть пароль и скопировать его, не работает буфер. Antes de mais nada, você também pode usá-lo.

Good morning! I haven't been able to resolve the issue mentioned in the ticket yet. However, regarding the import screen issue you mentioned, I had that issue and managed to resolve it this way:

  • Log in to TeamPass as admin/root
  • In the Options Menu, under TeamPass Settings, the option: "Enable import of data from CVS/KeyPass files" must be unchecked.
  • You must check this option to enable the import screen.
  • After that, you will be able to access the import screen.

allanchacon67 avatar Oct 09 '25 13:10 allanchacon67