Account in construction needs long time 3.1.1.58

[ThryNext]

Steps to reproduce Account creation stucks on step 2 or step 3 / need very long

Expected behaviour Create user with LDAP is possible all works really fine.

Actual behaviour Account in construction very very slow(needs over 2 hours for one account)

in version 3.0.10.153 it works very fast and everything is ok Can it be that version 3.1.x.x is buggy with this problem?

Cronjob is also okay no Problems

Operating system: Linux myserver 5.15.0-91-generic https://github.com/nilsteampassnet/TeamPass/issues/101-Ubuntu SMP Tue Nov 14 13:30:08 UTC 2023 x86_64

Web server: Apache/2.4.52 (Ubuntu)

Database: 11.2.2-MariaDB-log

PHP version: 8.1.2-1ubuntu2.14

Teampass version: 3.1.1.58

Teampass configuration file:

'max_latest_items' => '10', 'enable_favourites' => '1', 'show_last_items' => '1', 'enable_pf_feature' => '0', 'log_connections' => '1', 'log_accessed' => '1', 'time_format' => 'H:i:s', 'date_format' => 'd/m/Y', 'duplicate_folder' => '1', 'item_duplicate_in_same_folder' => '0', 'duplicate_item' => '1', 'number_of_used_pw' => '3', 'manager_edit' => '1', 'cpassman_dir' => '/var/www/html/teampass', 'cpassman_url' => 'http://<anonym_url>/teampass 'favicon' => 'http://<anonym_url>/teampass/favicon.ico', 'path_to_upload_folder' => '/var/www/html/teampass/upload', 'path_to_files_folder' => '/var/www/html/teampass/files', 'url_to_files_folder' => 'http://<anonym_url>/teampass/files', 'activate_expiration' => '0', 'pw_life_duration' => '0', 'maintenance_mode' => '0', 'enable_sts' => '0', 'encryptClientServer' => '1', 'teampass_version' => '3.1.1', 'ldap_mode' => '1', 'ldap_type' => 'ActiveDirectory', 'ldap_suffix' => '0', 'ldap_domain_dn' => '0', 'ldap_domain_controler' => '0', 'ldap_user_attribute' => 'samaccountname', 'ldap_ssl' => '0', 'ldap_tls' => '0', 'ldap_search_base' => '0', 'ldap_port' => '389', 'richtext' => '0', 'allow_print' => '1', 'roles_allowed_to_print' => '0', 'show_description' => '1', 'anyone_can_modify' => '0', 'anyone_can_modify_bydefault' => '0', 'nb_bad_authentication' => '0', 'utf8_enabled' => '1', 'restricted_to' => '0', 'restricted_to_roles' => '0', 'enable_send_email_on_user_login' => '0', 'enable_user_can_create_folders' => '1', 'insert_manual_entry_item_history' => '0', 'enable_kb' => '0', 'enable_email_notification_on_item_shown' => '0', 'enable_email_notification_on_user_pw_change' => '0', 'custom_logo' => '', 'custom_login_text' => '', 'default_language' => 'english', 'send_stats' => '0', 'send_statistics_items' => 'stat_country;stat_users;stat_items;stat_items_shared;stat_folders;stat_folders_shared;stat_admins;stat_managers;stat_ro;stat_mysqlversion;stat_phpversion;stat_teampassversion;stat_languages;stat_kb;stat_suggestion;stat_customfields;stat_api;stat_2fa;stat_agses;stat_duo;stat_ldap;stat_syslog;stat_stricthttps;stat_fav;stat_pf;', 'send_stats_time' => '1702888622', 'get_tp_info' => '1', 'send_mail_on_user_login' => '0', 'sending_emails' => '0', 'nb_items_by_query' => 'auto', 'enable_delete_after_consultation' => '0', 'enable_personal_saltkey_cookie' => '0', 'personal_saltkey_cookie_duration' => '31', 'email_smtp_server' => '' 'email_smtp_auth' => '', 'email_auth_username' => '' 'email_auth_pwd' => '' 'email_port' => '25', 'email_security' => '', 'email_server_url' => '', 'email_from' => '' 'email_from' => '' 'pwd_maximum_length' => '40', 'google_authentication' => '0', 'delay_item_edition' => '0', 'allow_import' => '1', 'proxy_ip' => '' 'proxy_port' => '', 'upload_maxfilesize' => '10mb', 'upload_docext' => 'doc,docx,dotx,xls,xlsx,xltx,rtf,csv,txt,pdf,ppt,pptx,pot,dotx,xltx', 'upload_imagesext' => 'jpg,jpeg,gif,png', 'upload_pkgext' => '7z,rar,tar,zip', 'upload_otherext' => 'sql,xml', 'upload_imageresize_options' => '1', 'upload_imageresize_width' => '800', 'upload_imageresize_height' => '600', 'upload_imageresize_quality' => '90', 'use_md5_password_as_salt' => '0', 'ga_website_name' => 'TeamPass for ChangeMe', 'api' => '0', 'subfolder_rights_as_parent' => '1', 'show_only_accessible_folders' => '1', 'enable_suggestion' => '0', 'otv_expiration_period' => '7', 'default_session_expiration_time' => '360', 'duo' => '0', 'enable_server_password_change' => '0', 'ldap_object_class' => '0', 'bck_script_path' => '/var/www/html/teampass/backups', 'bck_script_filename' => 'bck_teampass', 'syslog_enable' => '0', 'syslog_host' => '' 'syslog_port' => '514', 'manager_move_item' => '0', 'create_item_without_password' => '1', 'otv_is_enabled' => '0', 'agses_authentication_enabled' => '0', 'item_extra_fields' => '0', 'saltkey_ante_2127' => 'none', 'migration_to_2127' => 'done', 'files_with_defuse' => 'done', 'timezone' => 'Europe/Berlin', 'enable_attachment_encryption' => '1', 'personal_saltkey_security_level' => '50', 'ldap_new_user_is_administrated_by' => '0', 'disable_show_forgot_pwd_link' => '1', 'offline_key_level' => '48', 'enable_http_request_login' => '0', 'ldap_and_local_authentication' => '1', 'secure_display_image' => '1', 'upload_zero_byte_file' => '0', 'upload_all_extensions_file' => '1', 'bck_script_passkey' => '' 'admin_2fa_required' => '0', 'password_overview_delay' => '4', 'copy_to_clipboard_small_icons' => '1', 'duo_ikey' => '' 'duo_skey' => '' 'duo_host' => '' 'duo_failmode' => 'secure', 'roles_allowed_to_print_select' => '', 'clipboard_life_duration' => '30', 'mfa_for_roles' => '', 'tree_counters' => '1', 'settings_offline_mode' => '1', 'settings_tree_counters' => '0', 'enable_massive_move_delete' => '1', 'email_debug_level' => '0', 'ga_reset_by_user' => '', 'onthefly-backup-key' => '' 'onthefly-restore-key' => '' 'ldap_user_dn_attribute' => 'distinguishedname', 'ldap_dn_additional_user_dn' => '', 'ldap_user_object_filter' => '(objectCategory=Person)(sAMAccountName=*)', 'ldap_bdn' => 'ou=Employees,dc=DE,dc=mycomp-GROUP,dc=COM', 'ldap_hosts' => '' 'ldap_password' => '' 'ldap_username' => 'cn=myserver_binduser,ou=Binduser,ou=ServiceAccounts,ou=ADM Users,dc=de,dc=mycomp-group,dc=com', 'api_token_duration' => '60', 'last_folder_change' => '', 'enable_tasks_manager' => '1', 'task_maximum_run_time' => '300', 'tasks_manager_refreshing_period' => '20', 'maximum_number_of_items_to_treat' => '100', 'ldap_tls_certifacte_check' => 'LDAP_OPT_X_TLS_NEVER', 'enable_tasks_log' => '0', 'upgrade_timestamp' => '1705480622', 'enable_ad_users_with_ad_groups' => '0', 'enable_ad_user_auto_creation' => '0', 'ldap_group_object_filter' => '', 'ldap_guid_attibute' => 'objectguid', 'sending_emails_job_frequency' => '2', 'user_keys_job_frequency' => '1', 'items_statistics_job_frequency' => '5', 'users_personal_folder_task' => '', 'clean_orphan_objects_task' => '', 'purge_temporary_files_task' => '', 'rebuild_config_file' => '', 'reload_cache_table_task' => '', 'maximum_session_expiration_time' => '360', 'items_ops_job_frequency' => '1', 'enable_refresh_task_last_execution' => '1', 'ldap_group_objectclasses_attibute' => '',

Updated from an older Teampass or fresh install:

fresh installation Client configuration

**Browser: Chrome -

Operating system: Windows 10 - bits Logs

Can someone help me please? Do you need more information?

Thank you for the support Best regards, Michael

[rafa-ga]

I have kind of the same problem. The local users never get created and nothing appears in the Task Manager menu.

If I go to the "Done" menu Teampass gets stuck.

Regards.

[ThryNext]

have anyone an idea i tested also in version 3.1.1.70 account construction need long time.

[nilsteampassnet]

have anyone an idea i tested also in version 3.1.1.70 account construction need long time.

Have you performed upgrade after copying files?

How many items managed? Any error in cron log or apache error logs?

[ThryNext]

Hello Nils,

First of all, thank you very much for your feedback.

We are on the upgrade 3.1.1.70 proceeded exactly the same as when upgrading to 3.0.10.153

as described in the documentation: https://documentation.teampass.net/#/install/upgrade

(Copy next files from folderv2 to folderv3) -->Files Copied and all rights adjusted.

In version 3.0.10.153 everything works, the account takes about 15 minutes to create

We have 3057 items/files and 1331 folders

We also have no Apache or cronjob errors

as said in the version 3.0.10.153 everything works

we would love to upgrade to 3.1.x.x. upgrade because there are still bugs in 3.0.10.153.

Do you need more information?

Thank you very much for your efforts

Best regards Michael