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Published 20 hours ago • verified publisher icon nikshriv

Can't control Bluetooth bulbs but state correctly updates. Log shows ShuttingDown IndexError

Open sourworm opened this issue 2 years ago • 5 comments

I have an indoor wifi plug and three bluetooth bulbs. I can turn the plug on/off in HA and the state of the three bulbs correctly change if I turn them on or off in the Cync app, but I can't turn the bulbs on/off or control brightness from HA.

The log shows this error ShuttingDown: IndexError: list index out of range

I had this integration working previously, but developed issues even in the Cync app and uninstalled the integration, went through troubleshooting with Cync support and ultimately got the plug replaced with a new one due to seemingly faulty wifi on the plug. Now with the new plug and new install of the integration I have the above error and issues.

I tried the troubleshooting steps in #19 without success.

sourworm avatar Dec 28 '22 19:12 sourworm

Have you tried the latest update? I'm not sure what is going on without more information. To help debug, please try running my cync_data.py script (on your laptop with python, not your HA instance) and post your results (redact sensitive info if needed)

nikshriv avatar Jan 15 '23 02:01 nikshriv

I'm seeing this same error after setting up the integration. It looks like states are updating, but I cannot control any bluetooth bulbs from HA. I also tried deleting the integration completely and starting over, as well as the steps in #19 without success. Here are my results from the script Archive.zip

elliotmatson avatar Jan 25 '23 14:01 elliotmatson

Please take a look at issue #39

I think your issue is the same

nikshriv avatar Feb 02 '23 17:02 nikshriv

I am having a similar problem. The bluetooth bulbs correctly display their status in HA but if I try to toggle the on/off in HA the bulb itself does not toggle and then a moment later HA returns the on/off to its initial state. The cync wifi plug does respond correctly from HA.

The bulbs respond correctly using the cync app.

pkarp0 avatar Apr 05 '23 21:04 pkarp0

I am having a similar problem. The bluetooth bulbs correctly display their status in HA but if I try to toggle the on/off in HA the bulb itself does not toggle and then a moment later HA returns the on/off to its initial state. The cync wifi plug does respond correctly from HA.

The bulbs respond correctly using the cync app.

Same deal, 3 Bluetooth bulbs and 1 wifi plug, the bulbs have not worked yet in hass, just report their state properly.

baudneo avatar Jan 05 '24 20:01 baudneo