mattermost-plugin-webrtc-video icon indicating copy to clipboard operation
mattermost-plugin-webrtc-video copied to clipboard

Does not work at all

Open Saddamus opened this issue 4 years ago • 8 comments

OS: Mac and Linux (Fedora) Browser: Chrome

  • Does not ask for camera or microphone permissions
  • Does not send any packets to defined stun and turn address (wireshark).
  • Call window shows connecting, but nothing pops up on the other side. Would you like to help me to debug this issue? obraz

Saddamus avatar May 17 '20 12:05 Saddamus

I have the same issues, the thing is, I get the TURN/STUN servers working correctly, and have a decent signalhub, on which I can see the calls comming.

The modal just states "connecting"??

RosiersRobin avatar Jun 29 '20 07:06 RosiersRobin

Yes, it shows connecting. I have deployed signalhub instance on the same server with ssl cert, i can see subscriptions and call events on logs of this service. I have also configured to my own turn / stun service, which is already used on production for other webrtc deployment. My previous statement regarding stun and turn was incorrect, because i have had captured WiFi interface, while routing was being sent over VPN, so with and without VPN i can see succesful turn and stun dialog / bindings, but no chenge regarding calls. I dont understand the flow, so dont know how to debug. So far i guess, users subscribe to signalhub where they should be notified by events, that someobody is calling them, but how does it keep subscription alive, over web socket ?

Saddamus avatar Aug 08 '20 11:08 Saddamus

I'm not able to make it too.. Is this plugin working? Is there a log file somewhere to get some errors messages? I installed the servers as explained in the doc, but it cant connect with mattermost 5.25.2

sebastieniko avatar Aug 12 '20 16:08 sebastieniko

Can confirm the "connecting" the signal hub server seems to have problems.

MartB avatar Aug 18 '20 13:08 MartB

I tried to install the plugin but also had problems while "connecting".. I had to disable the plugin unfortunately.

gustavotrott avatar Dec 06 '20 13:12 gustavotrott

Downgrading to 1.0.2 seems to partially fix the issue (no more null state) but still stuck on connecting modal. We can provide a test instance if needed.

GP-S avatar Dec 21 '20 14:12 GP-S

the same issue here, it is not working, blocked in connecting

gpopesc avatar Jan 18 '21 23:01 gpopesc

Does anyone know how to solve this issue? I can see traffic to signalhub No packets being sent to stun and turn servers Both windows app and web browser instance sitting in "connecting"

crisicon avatar Sep 05 '21 22:09 crisicon