Karson Nichols

In the comment context ticket object doesn't exist, this causes a broken URL. A simple fix would be just to use comment context id just like the parent comment use

New worker not being added to correct role

1

When you create a new worker, they dont seem to be added to itemized role. After the worker is created if you hit save again it seems to add them...

add new sort order, and a way to go back to old order

3

I thought this might be useful for others as well. Our team wants to see all message, but they like to see newest messages first. Radio buttons looked to be...

Notification banner that new reply came in

3

Is there a way we can have a banner pop up if a new reply comes in while staff is working on a ticket or composing a reply already? That...

add comma at the end of input if none is provided

2

This is more or less a quick fix, but no validation if staff types in two emails without a comma in any of the 3 fields shown here. You can...