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NiceHash Miner 2.0.0.7 not working (stuck at blank white screen)

Open dennisbun opened this issue 7 years ago • 13 comments

I've just tried to open the nicehash miner 2 but it just opens a white blank window with nothing in it, not even the close button. Anyone had the same problem ? This is my first time using nicehash miner 2 and usually I use nicehash miner 1.7.15.13

I'm running on a freshly installed windows 10 btw

dennisbun avatar Jun 22 '17 11:06 dennisbun

@dennisbun can you post a screenshot? Is there a process excavator running in the task manager?

S74nk0 avatar Jun 22 '17 11:06 S74nk0

@S74nk0 error

There;s no excavator process running and no I can't move the window

dennisbun avatar Jun 22 '17 11:06 dennisbun

@dennisbun open explorer and paste this to the path %USERPROFILE%\AppData\Roaming\nhm2\logs it will open nhm2 logs. Please send them to [email protected]. Also please open issues related to NiceHash Miner2 here

S74nk0 avatar Jun 22 '17 14:06 S74nk0

@S74nk0 done that, I've tried it on another pc and it works somehow. And sorry for opening an issue here, didn't knew theres another place. Should I repost it there ?

dennisbun avatar Jun 23 '17 00:06 dennisbun

@S74nk0 still no update ?

dennisbun avatar Jun 26 '17 11:06 dennisbun

@dennisbun , Thanks for describing my issue exactly. I have thew same deal with legacy miner working fine.

@S74nk0 I have searched for this thread on the other repository and there is nothing there. Starting one now here

PMON1111 avatar Jan 16 '18 11:01 PMON1111

@dennisbun @S74nk0 did you get a fix on this?

I had someone in support give some very basic instructions (run as admin, reduce GPU power) asked for my rig specs and then disappeared. That was three days ago. I have asked several questions since then and have had no response.

The other thread has had no attention either

Very keen to get this going as I have had nhml stop all the time for varying reasons that I believe are fixed in nhm2

Thanks in advance!

PMON1111 avatar Jan 18 '18 11:01 PMON1111

Solved!

Uninstalled nhm2 restarted computer downloaded - did not run - opened file location Right clicked and run nhm_setup_2.0.1.8.exe as administrator selected all users (rather than my user profile only) to be able to run program Everything set up sweet

PMON1111 avatar Jan 19 '18 11:01 PMON1111

Duplicated

  • https://github.com/nicehash/NiceHashMiner2/issues/187
  • https://github.com/nicehash/NiceHashMiner2/issues/15

janelznic avatar Apr 16 '18 02:04 janelznic

this happens to me sometimes when I change a gpu or add a gpu on my miner. All you have to do is to open device manager . expand display adapters. right click on the graphics card and click uninstall. Then restart your computer, your system will detect and install it again. if you have more than one gpu, it will not detect all at first restart ( 1 to 3 gpus first restart). if this happens just restart it again. On my 6 gpu rig it takes about 3 restarts. When all gpus are showing on display adapters, I run nicehash again.

oestelle avatar May 22 '18 17:05 oestelle

If you're remotely connecting to your computer (RDP, Chrome Remote Desktop, VNC, Teamviewer, etc.), have only Nvidia GPUs installed, and have no monitor hooked up to the motherboard, then the issue may be because Windows 10 has removed the Intel graphics device but the registry and \DriverStore\FileRepository\ still contain the driver and references to the card. Check this by opening Device Manager. If this is the case your onboard device should not appear in the list under Display adapters.

If this is your situation, try the following. Run Sysinternals ProcMon (https://docs.microsoft.com/en-us/sysinternals/downloads/procmon) and filter only on NHM. After capturing until NHM shows the blank white screen, strop the capture and perform a search for 'OpenCL'. Ignore the \AppData\Local\Temp entries and continue until you find a path showing C:\Windows\System32\DriverStore\FileRepository\xxxxx. Take note of the folder name. (Example: C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_250db833a1cd577e\IntelOpenCL64.dll). In Windows Explorer browse to that folder, right click and take ownership of the folder, propogating the ownership to all child objects, then add the currently logged on user or Administrators group with full access, again propogating permissions to all child object. Now delete or rename the folder, reboot, and open Nicehash Miner. If you don't want to run ProcMon you can simply delete or rename all folders starting with 'igd' in C:\Windows\System32\DriverStore\FileRepository.

marinamargarita2 avatar Jun 28 '18 23:06 marinamargarita2

I have solved this problem already twice. It was necessary to enambled mining in BIOS. mb: GA-H110-D3A

Queego avatar Jul 07 '18 04:07 Queego

Hi everyone I had same problem but solved with uninstalling previously installed gpu drivers. Just go device manager and show hidden devices uninstall with delete option. reboot and everything will be fine!

jekrami avatar Jul 22 '18 15:07 jekrami