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New uploads not connecting to Storage Providers - stuck in "Queuing"

Open F1TVMEGA opened this issue 3 years ago • 10 comments

Hello,

I uploaded some files using NFTUp. And new uploads don't connect to Storage Providers anymore. It started 1 week ago and keeps going with every upload. What to do?

Thank you.

F1TVMEGA avatar Sep 12 '22 12:09 F1TVMEGA

There was a slight hiccup on the end of the filecoin ingestor, queue is starting to drain as I am writing this. Everything should be caught up and back to normal in ~24~48h. All your uploads are completely safe in the meantime of course, it is a pipeline towards the end that got stuck.

ribasushi avatar Sep 12 '22 12:09 ribasushi

Thank you for answer! I'm happy to know everything's ok :)

F1TVMEGA avatar Sep 12 '22 13:09 F1TVMEGA

Hello. Why Storage Providers are STILL Queuing?

F1TVMEGA avatar Sep 16 '22 12:09 F1TVMEGA

Hello. Why Storage Providers are STILL Queuing?

I am experiencing this as well

carloscip avatar Sep 16 '22 12:09 carloscip

I am experiencing this as well

Since when you got this issue? For me it's almost 2 weeks ago.

F1TVMEGA avatar Sep 16 '22 12:09 F1TVMEGA

I am experiencing this as well

Since when you got this issue? For me it's almost 2 weeks ago.

Yeah kind of the same, I've uploaded last week, on the 8'th.

carloscip avatar Sep 16 '22 12:09 carloscip

Things are still draining 😿

Give me the last 6 characters of a random CID of yours - I can double check the upstreaming system has it and it is properly in he queue ‼️

ribasushi avatar Sep 16 '22 12:09 ribasushi

Give me the last 6 characters of a random CID of yours - I can double check the upstreaming system has it and it is properly in he queue ‼️

Ok.

This one is uploaded at 2022-09-05 17:54 (first upload that got no storage provider yet): 4eywv4

This one is uploaded at 2022-09-16 17:46 (latest upload): xbohfm

F1TVMEGA avatar Sep 16 '22 15:09 F1TVMEGA

@F1TVMEGA things are flowing, nearly drained now ( another ~day left for everything )

 cid_suffix | actual_size |       entry_created        |        entry_analyzed         |       entry_aggregated        
------------+-------------+----------------------------+-------------------------------+-------------------------------
 xbohfm     | 3112 MB     | 2022-09-16 14:46:00.959+00 | 2022-09-16 23:28:57.336503+00 | 2022-09-17 04:49:04.36335+00
 4eywv4     | 3491 MB     | 2022-09-05 14:54:17.637+00 | 2022-09-13 19:06:28.801781+00 | 2022-09-19 22:39:02.533426+00

I will confirm with you when this process catches up

ribasushi avatar Sep 20 '22 00:09 ribasushi

@F1TVMEGA @carloscip at the time of writing this all processes have caught up. Please spot-check that everything you expected to be in fil is now there, and close the ticket if the case.

Apologies for the trouble!

ribasushi avatar Sep 22 '22 13:09 ribasushi

I'm going to close this as there's been no response for a while. Please re-open/shout if there's still any problem.

ps thank you for helping @ribasushi 😘

alanshaw avatar Oct 10 '22 14:10 alanshaw