[workflow_pdf_converter] Fatal: could not convert

[dmaderni]

Hi, I get this error [workflow_pdf_converter] Fatal: could not I convert what I'm doing wrong? Thank you

[blizzz]

• which version (app, nextcloud, libreoffice)?
• please provides log output
• what filetype was tried to be converted ?

[rollanders]

I get the same error

This is the copy of the log: {"reqId":"jNgfE4iHXvMX7oyYEv01","level":4,"time":"2019-02-21T09:30:02+01:00","remoteAddr":"","user":"--","app":"workflow_pdf_converter","method":"","url":"--","message":"could not convert /NCadmin/files/Gudstjänsten/Gudstjanstplanering2019gammal.docx, reason: []","userAgent":"--","version":"15.0.5.1","id":"5c6e938144abf"}

I have NC 15.05 (fresh today). Have inbstaller libreoffice 1 week ago.

App version Automated PDF conversion 1.0.1

Server Ubuntu 14.04, Nginx

Browser Windows 10

[blizzz]

Are you sure you are running 14.04? Which libreoffice version is it (libreoffice --version)?

[rollanders]

Sorry Ubuntu 18.04 and latest libreoffice installed by sudo apt-get update sudo apt-get install libreoffice

[dmaderni]

HI, LibreOffice 6.2.1.2 fa33febaab1da9290dbe6ea4e22bb3a13e549cc4

{"reqId":"Nl14zhnwUkBTlTEDybYO","level":4,"time":"2019-03-14T15:00:03+00:00","remoteAddr":"","user":"--","app":"workflow_pdf_converter","method":"","url":"--","message":"could not convert /ncadmin/files/este.docx, reason: []","userAgent":"--","version":"15.0.4.0","id":"5c8a7fd29b58c"}