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can not accept call on iphone if nextcloud (talk) is open in browser

Open ferdiga opened this issue 3 years ago • 4 comments

Steps to reproduce

  1. open nextcloud (talk) on Desktop (macbook)
  2. open nextcloud talk on iphone
  3. ask someone to call you
  4. only desktop rings

Expected behaviour

Step 4 - desktop AND mobile phone should ring 5. select desktop OR mobile phone to answer

Actual behaviour

Only desktop accepts answer, but conversation runs on iphone

Device information

Device: iPhone X/iPad Y/… iphone 12 pro iOS version: 10/… 15.4.1 Talk version: 11.1.1 14.0.1

Server information

Hetzner NC-Cloud service

Nextcloud version: (see admin overview page: /index.php/settings/admin/overview) 23.0.3 Talk version: (see apps admin page: /index.php/settings/apps) 13.0.5 Custom Signaling server configured: yes/no and version (see talk admin settings: /index.php/settings/admin/talk#signaling_server) No (probably) Custom TURN server configured: yes/no (see talk admin settings: /index.php/settings/admin/talk#turn_server) No (probably) Custom STUN server configured: yes/no (see talk admin settings: /index.php/settings/admin/talk#stun_server) yes

Server log (data/nextcloud.log)

Insert your server log here

ferdiga avatar May 24 '22 15:05 ferdiga

Hi @ferdiga :)

Do you receive chat messages notifications in your phone? Or you don't receive any notification at all?

Only desktop accepts answer, but conversation runs on iphone

What do you mean by "conversation runs on iphone"?

Ivansss avatar May 25 '22 06:05 Ivansss

  • I receive message information (number of new messages is shown, but not the call) in the iphone , but no call notifications.
  • "conversation runs on iphone" I accept on the desktop and talk on the iphone

ferdiga avatar May 25 '22 10:05 ferdiga

Version 14.0.2 fixed some problems regarding push notification subscription process. #806 Check if you receive push notifications with this version, also you can take a look to this document for further debugging.

Ivansss avatar Jun 01 '22 11:06 Ivansss

Version 14.0.3 was just released with some additional fixes regarding the push subscription. Can you check if it works for you now @ferdiga ?

SystemKeeper avatar Aug 12 '22 05:08 SystemKeeper