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No push notification

Open arlexTech opened this issue 2 months ago • 2 comments

Steps to reproduce

Install app through playstore Login Allow all notification Disable all battery optimization Run push notification diagnosis

Expected behaviour

Receive push notification

Actual behaviour

Notification failed

Device brand and model

Oneplus 12R

Android version

15

Nextcloud Talk app version

22.0.1

Nextcloud server version

32.0.0

Talk version

22.0.0

Custom Signaling server configured

None

Custom TURN server configured

None

Custom STUN server configured

None

Android logs

Meta information

Generation of system report

06 Oct 2025 11:59:23

Phone

Device

OnePlus CPH2585

Android version

35

Google Play services

Google Play services are available

App

App name

Nextcloud Talk

App version

v22.0.1

Build flavor

gplay

Battery settings

Battery optimization is ignored, all fine

Notification permissions

Notifications are granted

Calls notification channel enabled?

Yes

Messages notification channel enabled?

Yes

Firebase push token

fl_BJ...

Latest firebase push token generation

06 Oct 2025 11:58:28

Latest firebase push token fetch

06 Oct 2025 11:58:46

Registered users

1

Current account

Server

https://secret.domain

User

Alexandre

User status enabled?

Yes

Server notification app installed?

Yes

Latest push registration at server

06 Oct 2025 11:58:46

Latest push registration at push proxy

Not yet registered at push proxy

Server version

31.0.8

Server Talk version

21.1.5

Signaling Mode

Internal

Server log


Additional information

I run the official docker image

arlexTech avatar Oct 06 '25 10:10 arlexTech

Thanks for attaching the diagnosis report @arlexTech

We will have a closer look how "Not yet registered at push proxy" can happen. (Also reported in https://github.com/nextcloud/talk-android/issues/4203 )

mahibi avatar Oct 08 '25 08:10 mahibi

I saw #4203 but i didn't have Endless loading screen

arlexTech avatar Oct 08 '25 13:10 arlexTech