No audio when video calling
Steps to reproduce
The issue is reproducable on Xiaomi Mi 9T Pro on MIUI 12.5.2.0(RFKMIXM) Android 11
- Start a video conversation
Expected behaviour
Mi 9T user should be able to talk
Actual behaviour
When starting a video call the video connects but audio from Mi 9T Pro's microphone doesn't. Client on Xiaomi does have connection to audio and video of other person in call. This issue is reproducable on different phones but with same firmware. Couldn't reproduce this problem on any other devices No issues calling via audio, both users can talk
Device brand and model
Xiaomi Mi 9T Pro
Android version
11 RKQ1
Nextcloud Talk app version
21.1.2
Nextcloud server version
31.0.7
Talk version
21.1.3
Custom Signaling server configured
No
Custom TURN server configured
No
Custom STUN server configured
No
Android logs
No response
Server log
Additional information
No response
Thanks to let us know! Could you please share the diagnosis report? (Settings - advanced - diagnosis - share in upper right corner)
Meta information
Generation of system report
22 Aug 2025 21:14:39
Phone
Device
Xiaomi Mi 9T Pro
Android version
30
Google Play services
Google Play services are available
App
App name
Nextcloud Talk
App version
v21.1.2
Build flavor
gplay
Battery settings
Battery optimization is ignored, all fine
Calls notification channel enabled?
Yes
Messages notification channel enabled?
Yes
Firebase push token
cUxXm...
Latest firebase push token generation
22 Aug 2025 21:11:06
Latest firebase push token fetch
22 Aug 2025 21:13:50
Registered users
1
Current account
Server
------ redacted cuz privacy
User
Света
User status enabled?
Yes
Server notification app installed?
Yes
Latest push registration at server
22 Aug 2025 21:13:54
Latest push registration at push proxy
22 Aug 2025 21:13:55
Server version
31.0.7
Server Talk version
21.1.3
Signaling Mode
External
How can I help to expedite the process of fixing this big in any way?