nextcloud
Android app crashes as soon as I try to open any chat
Steps to reproduce
- Open app and give all permissions + no optimizing battery
- Open any chat in-app
Expected behaviour
Well, opening chat and working I guess
Actual behaviour
It goes back to the main screen in app where's all chats are If I have a call that's going to me and I try to open whatever chat, app crashes whole and phone goes to home screen
I'd I'll join the call via notification (like someone is calling me) works good, nothing strange
Device brand and model
Xiaomi Redmi note 10Pro
Android version
13 custom clean aosp + play services
Nextcloud Talk app version
21.0.0
Nextcloud server version
30
Talk version
No response
Custom Signaling server configured
None
Custom TURN server configured
Yes
Custom STUN server configured
Yes
Android logs
Meta information
Generation of system report
Apr 6, 2025 22:12:24
Phone
Device
Xiaomi M2101K6G
Android version
33
Google Play services
Google Play services are available
App
App name
Nextcloud Talk
App version
v21.0.0
Build flavor
gplay
Battery settings
Battery optimization is ignored, all fine
Notification permissions
Notifications are granted
Calls notification channel enabled?
Yes
Messages notification channel enabled?
Yes
Firebase push token
ddVgj...
Latest firebase push token generation
Apr 6, 2025 21:52:50
Latest firebase push token fetch
Apr 6, 2025 22:06:14
Registered users
1
Current account
Server
...
User
...
User status enabled?
Yes
Server notification app installed?
Yes
Latest push registration at server
Apr 6, 2025 22:06:14
Latest push registration at push proxy
Apr 6, 2025 22:06:14
Server version
30.0.8
Server Talk version
20.1.5
Signaling Mode
External
Server log
Additional information
I did update server to 30 in the last five days but I wasn't using spreed app for a while month and I don't really know did that behavior caused by server update. And I can't really roll back, my back is very old :(
Upd. It seems to freak out and crash whenever there's a file, or preview of it in chat Otherwise it looks okay. When you take a voice message it somehow views as a map for some reason, but on the other android phone everything is doing okay
may be there is issue like NullPointerException (common when something’s not loaded yet) , Improper MIME type handling , Missing permissions (like READ_EXTERNAL_STORAGE), Glide/Picasso/FileProvider misconfigurations while showing the preview
Well... I did reinstall the applike 15 times... I gave every permission too Will try to give READ_EXTERNAL_STORAGE via adb, cuz there's no entry for this In gui Also I don't really know how to get the hang of the logs to really know wtf is going on
HI @Ximerixx could you create a test account on your server and share the credentials and domain to marcel dot hibbe at nextcloud dot com so i can have a closer look whats going wrong (please also add a link to this ticket)?
Thanks! I already sent an email to you.
Thanks @Ximerixx
Note to myself/ interim status: Does not happen on my device (motorola). On Ximerix' device, MessageViewHolders seem to fail assignment to message types. Have to take a closer look when i find time.. Got screenvideo/screenshot provided by Ximerix on my motorola device.
Todo: check mail from 11.4.2025 - 13:39 (logfile)
Also (unrelated) findings when i tested the instance:
- two "Note to self" conversations
- in search results, can't create 1:1 conv (nothing happens)
- sometimes, no floating icon for contact screen was shown in the lower right corner
Same issue with Talk App on Android 13 (Samsung Note 20 Ultra), reinstalled App several times (with all permissions). When you start the app, it crashed directly (sorry just get the error message in German (from Google Store, last App Update from 24.02.2025 App Version 21.0.0):
Fehler bei Talk aufgetreten
Talk geschlossen, da diese App einen Fehler enthält.
Versuche, diese App zu aktualisieren, nachdem dessen Entwickler eine Fehlerbehebung bereitgestellt hat.
The App works fine on Android 14 (Samsung Ultra 23) as well fine with LineAgeOS 22.1 (Android 15 on a Samsung 10edge).
Update: meanwhile we identified, that version 21.0.0 should have an issue when you do a fresh install. We re-installed the app an an Android 14 phone and we could copy the crash issue. Then we changed the Battery optimization to off, and the app was starting again. We will do several further tests now.
Final Update: after serveral tests, additional to the battery optimization, on Android 13 phones, we had to clear the cache and the data! Then we could start the Talk App again, and need to re-login to the nextcloud server. It works well now.
Issue still persists. got that error a couple of time on my instance: Exception HMAC does not match.
{
"reqId": "QbLWyOdjTOayEivSW1Rs",
"level": 3,
"time": "2025-04-29T12:46:52+00:00",
"remoteAddr": "188.162.177.57",
"user": "--",
"app": "no app in context",
"method": "GET",
"url": "/ocs/v2.php/apps/spreed/api/v1/chat/i4b893pg?lastCommonReadId=3912&lastKnownMessageId=3912&includeLastKnown=0&limit=100&setReadMarker=1&timeout=30&lookIntoFuture=1",
"message": "Could not decrypt or decode encrypted session data",
"userAgent": "Mozilla/5.0 (Android) Nextcloud-Talk v21.0.0",
"version": "30.0.9.2",
"exception": {
"Exception": "Exception",
"Message": "HMAC does not match.",
"Code": 0,
"Trace": [
{
"file": "/var/www/html/lib/private/Security/Crypto.php",
"line": 98,
"function": "decryptWithoutSecret",
"class": "OC\\Security\\Crypto",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/lib/private/Session/CryptoSessionData.php",
"line": 70,
"function": "decrypt",
"class": "OC\\Security\\Crypto",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/lib/private/Session/CryptoSessionData.php",
"line": 47,
"function": "initializeSession",
"class": "OC\\Session\\CryptoSessionData",
"type": "->",
"args": []
},
{
"file": "/var/www/html/lib/private/Session/CryptoWrapper.php",
"line": 94,
"function": "__construct",
"class": "OC\\Session\\CryptoSessionData",
"type": "->",
"args": [
{
"__class__": "OC\\Session\\Internal"
},
{
"__class__": "OC\\Security\\Crypto"
},
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/html/lib/base.php",
"line": 407,
"function": "wrapSession",
"class": "OC\\Session\\CryptoWrapper",
"type": "->",
"args": [
{
"__class__": "OC\\Session\\Internal"
}
]
},
{
"file": "/var/www/html/lib/base.php",
"line": 672,
"function": "initSession",
"class": "OC",
"type": "::",
"args": []
},
{
"file": "/var/www/html/lib/base.php",
"line": 1141,
"function": "init",
"class": "OC",
"type": "::",
"args": []
},
{
"file": "/var/www/html/ocs/v1.php",
"line": 8,
"args": [
"/var/www/html/lib/base.php"
],
"function": "require_once"
},
{
"file": "/var/www/html/ocs/v2.php",
"line": 7,
"args": [
"/var/www/html/ocs/v1.php"
],
"function": "require_once"
}
],
"File": "/var/www/html/lib/private/Security/Crypto.php",
"Line": 162,
"message": "Could not decrypt or decode encrypted session data",
"exception": [],
"CustomMessage": "Could not decrypt or decode encrypted session data"
},
"id": "68120ec0492a3"
}
i've resetted a lot of user tokens after investigating, thing with android client stil persists and that error maaaaaybe assosiated with that