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Vivo V40 no notifications

Open MarcS1975 opened this issue 10 months ago • 6 comments

Steps to reproduce

All setup correctly incl battery optimisation and all permissions granted. Still no notification shows up.

Expected behaviour

Notification

Actual behaviour

None

Device brand and model

Vivo V40 5G

Android version

14

Nextcloud Talk app version

20.1.1

Nextcloud server version

28.0.3

Talk version

18.0.14

Custom Signaling server configured

None

Custom TURN server configured

None

Custom STUN server configured

None

Android logs

No response

Server log


Additional information

No response

MarcS1975 avatar Feb 03 '25 01:02 MarcS1975

thanks to report.

Can you post the diagnosis report from talk android (settings > advanced > Diagnosis)?

mahibi avatar Feb 05 '25 10:02 mahibi

i also run into this issue on samsung galaxy tab, when i log out and back in then it seems to work again

using occ notifications:test-push

i seem to get this response when it doesn't work:

Trying to push to 1 devices
Language is set to en
Private user key size: 1704
Public user key size: 451
Identified 1 Talk devices and 0 others.
Device token:4024
Device token "last checked" is older than 60 days: 1722546093

when it does work i get:

Trying to push to 1 devices
Language is set to en
Private user key size: 1704
Public user key size: 451
Identified 1 Talk devices and 0 others.
Device token:4024
Device public key size: 450
Data to encrypt is: {"nid":<nid>,"app":"admin_notification_talk","subject":"Testing push notifications","type":"admin_notifications","id":"<id>"}
Signed encrypted push subject
Push notification sent successfully

Fuseteam avatar Feb 07 '25 17:02 Fuseteam

over the weekend it stopped working

here's the diagnosis report:

### Meta information

**Generation of system report**

10 Feb 2025 10:11:38

### Phone

**Device**

samsung SM-T220

**Android version**

34

**Google Play services**

Google Play services are available

### App

**App name**

Nextcloud Talk

**App version**

v20.1.1

**Build flavor**

gplay

**Battery settings**

Battery optimization is ignored, all fine

**Notification permissions**

Notifications are granted

**Calls notification channel enabled?**

Yes

**Messages notification channel enabled?**

Yes

**Firebase push token**

f8TWv...

**Latest firebase push token generation**

14 Nov 2024 17:17:09

**Latest firebase push token fetch**

10 Feb 2025 10:10:55

**Registered users**

1

### Current account

**Server**
<redacted>

**User**

<redacted>

**User status enabled?**

Yes

**Server notification app installed?**

Yes

**Latest push registration at server**

10 Feb 2025 10:10:57

**Latest push registration at push proxy**

10 Feb 2025 10:10:58

**Server version**

30.0.5

**Server Talk version**

20.1.3

**Signaling Mode**

External

occ notifications:test-push gives now gives me:

Trying to push to 1 devices
Language is set to en
Private user key size: 1704
Public user key size: 451
Identified 1 Talk devices and 0 others.

Fuseteam avatar Feb 10 '25 13:02 Fuseteam

i also run into this issue on samsung galaxy tab, when i log out and back in then it seems to work again

Might be related to: https://github.com/nextcloud/notifications/issues/2157

You also using OAuth?

SystemKeeper avatar Feb 11 '25 06:02 SystemKeeper

You also using OAuth?

yes i'm using oauth via authentik with nextcloud

Fuseteam avatar Feb 12 '25 11:02 Fuseteam

this is appears this is supposedly resolved with https://github.com/nextcloud/notifications/pull/2235 currently testing

Fuseteam avatar Apr 07 '25 17:04 Fuseteam