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Talk for Android extremely slow on certain network environments (IPv6 ?)

Open DKuefner opened this issue 1 year ago • 5 comments

Steps to reproduce

  1. Nextcloud instance on my own Nextcloud server (Docker). At the moment version is 29.0.7, 5 users active, Talk is the main use case in this environment
  2. Open Talk App on Android

Expected behaviour

Chat overview should be loaded within a few seconds.

Actual behaviour

Chat overview and other chats take up to 60 secs to load. This occurs to all my users if they have an IPv6 address being assigned from their respective provider. In my case it is the APN internet.v6.telekom. As soon as I use the old APN internet.telekom I get an IPv4 address assigned only. In this case Talk works perfectly fine.

In addition, Nextcloud Talk works also as expected when being accessed via browser, no matter from which network or user.

Device brand and model

Google Pixel 7

Android version

14

Nextcloud Talk app version

20.0.1

Nextcloud server version

29.0.7

Talk version

19.0.9

Custom Signaling server configured

None

Custom TURN server configured

Yes

Custom STUN server configured

None

Android logs

No response

Server log

Steps to reproduce

  1. Nextcloud instance on my own Nextcloud server (Docker). At the moment version is 29.0.7, 5 users active, Talk is the main use case in this environment
  2. Open Talk App on Android

Expected behaviour

Chat overview should be loaded within a few seconds.

Actual behaviour

Chat overview and other chats take up to 60 secs to load. This occurs to all my users. However, Nextcloud Talk works as expected when being accessed via browser, no matter from which network or user.

Device brand and model

Google Pixel 7

Android version

14

Nextcloud Talk app version

20.0.1

Nextcloud server version

29.0.7

Talk version

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DKuefner avatar Sep 27 '24 12:09 DKuefner

Note to myself:

  • [ ] have a look at https://github.com/nextcloud/android-library/pull/793

mahibi avatar Oct 04 '24 10:10 mahibi

I had the same issue to workaround/solution for me was to configure the nextcloud server and docker to enable IPv6 support which solved the issue.
So this problem only occurs when the nextcloud server is not reachable over IPv6 while at the same time the phone with the talk app does have IPv6.
Really hope this get's fixed soon becouse I may be switching to an ISP that dosn't support IPv6 which means my current fix will no longer work.

KeinNiemand avatar Dec 11 '24 08:12 KeinNiemand

@rapterjet2004 do you think you would be able to reproduce/fix this?

mahibi avatar Dec 11 '24 16:12 mahibi

One more thing that may or may not matter for reproducing this issue: I already had IPv6 partially set up on the Server when I was having the issue just not fully which means that my nextcloud server did already have a AAAA DNS record pointing to a IPv6 address that didn't work (docker wasn't properly setup for IPv6 at that point yet so it wasn't reachable over IPv6 from the outside).

KeinNiemand avatar Dec 12 '24 07:12 KeinNiemand

For now I have switched back my environment to IPv4 only in order to make Talk available again. Furthermore I stuck at the same point as @KeinNiemand and my Docker env. was also not configured for IPv6 yet. The point which really confuses me was that Android Nextcloud App worked fine whereas Andoid Talk App didin't.

DKuefner avatar Dec 12 '24 10:12 DKuefner