talk-android
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nextcloud
No automatic reconnect on instable connection
Steps to reproduce
- Connect to call in wifi
- partner uses windows (Chrom 05.0.5195.102) from extern
- Talk with partner
- After time disconnects
- No reconnect. It looks like partner on the android device left the call even though he / she didn't.
Expected behaviour
If the connection is instable the app will try to reconnect in a loop or so and not leave the call just like that. For the server it looks leaving the call. thats why there is no serverside errors.
Actual behaviour
No reconnect on lost connection between partner within different networks. The only way is to reload the chats and rejoin.
Device brand and model
Samsung Note10+
Android version
12
Nextcloud Talk app version
14.2.0
Nextcloud server version
24.0.5
Talk version
14.0.4
Custom Signaling server configured
Yes (specify version in Additional Information)
Custom TURN server configured
Yes
Custom STUN server configured
Yes
Android logs
where are the logs of the talk app, how to enable debug mode? I see no logs there...
Server log
no errors as it looks like a leaving of the call
Additional information
nextcloud signaling server : https://github.com/strukturag/nextcloud-spreed-signaling (latest version installed with docker)
I can't reproduce this with 14.2.0 in my environment.
Can you try to reproduce this with 15.0.0 RC2 (Sign up at Google Play Beta channel or download APK from GitHub ) There are some improvements done to calls.
Did you switch from wifi to cellular and vice versa during the call? Did you use 1 client in the local net and one from external (outside of firewall connect via the external ip)?
Did you switch from wifi to cellular and vice versa during the call?
Yes. It needs some seconds.
Did you use 1 client in the local net and one from external (outside of firewall connect via the external ip)?
Yes.
Ok, thats weird.
- some seconds is very long and its not seeable that its trying to reconnwcr. It just looks like it lost connection. If it would say: tryining reconnect... or so people would ve more patient.
@timkrueger 15.0 RC2 still not out on Google play I see 15.0 RC 1 i have very similar issues also when I'm connected to one network via wifi and I have the app open at the same time I left the wifi and I'm on cellular while I have the app open and then try to make a call the call says ringing but the other end ever gets it as soon as I close down the app and reopen it no issues. So for me everytimeI leave the wifi I close down the app and reopen it so it refreshes the connection but I think there should be something on the app like reconnecting and if it connected successfully or failed but while I've been on calls and switched only issue that I noticed freezes the screen a few seconds later it connects me but while this happens there's nothing telling the users so having that notification on that would also be nice I hope this makes sense
@timkrueger 15.0 RC2 still not out on Google play I see 15.0 RC 1
I made a mistake during the release of RC2 which results that it is not rolled out to the Play Store. It need a little bit to find my mistake. We plan to release RC3 today.
i have very similar issues also when I'm connected to one network via wifi ...
Please wait for the RC3. In now that this problems are very frustrating and we try to fix them step by step.
@timkrueger So I was doing some tests on 15.1.0 still having issues
- Test 1 Steps:
- Join call via mobile data
- Connact to wifi
- Turn mobile data off
- Spinning circle
- Test 2 Steps:
- Join the call while mobile data is off
- Turn mobile data on
- Leave wifi
- Spinning circle
Let me know if you wanna test with my server. I'll re-enable your account