spreed
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nextcloud
Laptop resume after suspend overnight sometimes doesn't recover automatically.
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Steps to reproduce
- Be connected to a room.
- Suspend the laptop.
- The next morning, resume the laptop.
Expected behaviour
The browser should automatically reconnect to the room or prompt for a login if required.
Actual behaviour
While it doesn't happen always, there are lots of times where Talk is stuck on Failed to establish signaling connection. Retrying …. After a reload of the browser window it usually works, sometimes a new login to Nextcloud is required. In the browser log below, a login was required.
Not sure how to reproduce this as it doesn't happen every day.
Talk app
Talk app version: (see apps admin page: /index.php/settings/apps)
16.0.3 with Nextcloud 26.0.1, but this has also happened in older versions.
Custom Signaling server configured: yes/no and version (see additional admin settings: /index.php/index.php/settings/admin/talk#signaling_server)
Yes, using the HPB-Service.
Browser
Microphone available: yes
Camera available: yes
Operating system: Ubuntu
Browser name: Chrome
Browser version: 111
Browser log
Suspend:
index.js:319 OC.requestToken changed z8YbzlnlYpKLcMoJfG+yUMngBd2EqfmKmuXGg/msAbg=:oIdJ/2iUUtvHBZJkTjrQOb+hcLO344nT+dytzrf4SIw=
17:24:20.735 signaling.js:701 Close CloseEvent
17:24:20.735 signaling.js:715 Reconnecting socket as the connection was closed unexpected
17:24:20.735 signaling.js:631 Reconnect in 937.7575155002867
17:24:20.736 MessagesList.vue:689 Error happened while getting chat messages. Trying again in 6 a
17:24:20.736 /ocs/v2.php/apps/spreed/api/v1/chat/3603878983?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=7914&includeLastKnown=0:1 Failed to load resource: net::ERR_NETWORK_IO_SUSPENDED
17:24:22.064 signaling.js:657 Connecting to wss://XXX.cust.spreed.cloud/spreed for 3603878983
Resume:
08:10:51.756 /apps/notify_push/pre_auth:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED
08:10:51.757 MessagesList.vue:689 Error happened while getting chat messages. Trying again in 6 a
08:10:51.757 /ocs/v2.php/apps/spreed/api/v1/chat/3603878983?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=7914&includeLastKnown=0:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED
08:10:51.757 index.js:6 Uncaught (in promise) a
08:10:51.801 signaling.js:664 WebSocket connection to 'wss://XXX.cust.spreed.cloud/spreed' failed:
v.Standalone.connect @ signaling.js:664
08:10:51.802 signaling.js:684 Error Event
(anonymous) @ signaling.js:684
08:10:51.807 signaling.js:631 Reconnect in 2790.3426807680075
08:10:51.807 signaling.js:701 Close CloseEvent
08:10:53.009 globals.js:59 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own.
jn @ globals.js:59
08:10:53.009 globals.js:59 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own.
jn @ globals.js:59
08:10:55.009 signaling.js:657 Connecting to wss://XXX.cust.spreed.cloud/spreed for 3603878983
08:10:56.180 signaling.js:664 WebSocket connection to 'wss://XXX.cust.spreed.cloud/spreed' failed:
v.Standalone.connect @ signaling.js:664
08:10:56.180 signaling.js:684 Error Event
(anonymous) @ signaling.js:684
08:10:56.180 signaling.js:631 Reconnect in 5023.243282385329
08:10:56.181 signaling.js:701 Close CloseEvent
08:10:58.106 MessagesList.vue:689 Error happened while getting chat messages. Trying again in 6 a
08:10:58.106 /ocs/v2.php/apps/spreed/api/v1/chat/3603878983?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=7914&includeLastKnown=0:1 Failed to load resource: net::ERR_NETWORK_CHANGED
08:10:59.520 LeftSidebar.vue:544 Error while fetching conversations: a
08:10:59.520 /ocs/v2.php/apps/spreed/api/v4/room?includeStatus=true:1 Failed to load resource: net::ERR_NETWORK_CHANGED
08:11:02.009 signaling.js:657 Connecting to wss://XXX.cust.spreed.cloud/spreed for 3603878983
08:11:02.092 signaling.js:667 Connected Event
08:11:02.092 signaling.js:795 Welcome received Object
08:11:02.092 signaling.js:947 Trying to resume session QEB3REhQVKksVLyAwNnJ2mGKfBqTKkgIOOOIfsTx-6p8PT1nWV9rMkFENU5lTTBDakc4czJ0bDE3T3NGNGtQaXJHQklHc3owQWJYZ1BkR1pYTnE1WW5XcmVTT3VHa053V1NKY044NUxwZ0xvSS1WSWZ3NHVmc1lSODBfSEhlc0Y0dkJ1cG9OU3k4U2tEUnZWc1kyR3cwTDZ4dzJmV0tkQjJzdEZoV1lNMFpJdTQ1R0hUYV81bUJkZTRMMWxDOF9LYTJUQVh2ZHRmbVFzYTVYZ1I0bHVuRThfc3JCTC0wR3YwSlE4V0gxM2d3SnpBRHdFY2taZHhWVHdENzRvMmtkazc0ZGdyfDM5NjkxNDI4NjE=
08:11:02.115 signaling.js:984 Hello response received Object
08:11:02.115 signaling.js:779 Ignore unknown error Object
(anonymous) @ signaling.js:779
08:11:02.290 signaling.js:984 Hello response received Object
08:11:02.290 signaling.js:1012 Could not connect to server Object
v.Standalone.helloResponseReceived @ signaling.js:1012
08:11:02.290 signaling.js:631 Reconnect in 1333.5457971378478
08:11:02.290 signaling.js:775 The signaling token is expired, need to update settings
08:11:02.311 signaling.js:701 Close CloseEvent
08:11:03.267 /ocs/v2.php/apps/spreed/api/v3/signaling/settings?token=3603878983:1 Failed to load resource: the server responded with a status of 412 ()
08:11:03.267 index.esm.js:13 Request to https://nextcloud.XXX/ocs/v2.php/apps/spreed/api/v3/signaling/settings?token=3603878983 failed because of a CSRF mismatch. Fetching a new token
(anonymous) @ index.esm.js:13
08:11:03.383 index.esm.js:15 New request token R6nDH9acnT3AoEEfrmxJg3MBUJjc2Yph0Gx/Y7y/5sA=:dMygeILsq3iizTtU41946gRUN8ivkOsEiR5HO/rT1qI= fetched
08:11:03.561 /ocs/v2.php/apps/spreed/api/v3/signaling/settings?token=3603878983:1 Failed to load resource: the server responded with a status of 404 ()
08:11:03.562 index.js:77 Failed to get the signaling settings for 3603878983
(anonymous) @ index.js:77
08:11:03.562 index.js:125 Received updated settings null
08:11:04.009 signaling.js:657 Uncaught TypeError: Cannot read properties of null (reading 'token')
at v.Standalone.connect (signaling.js:657:70)
at y.<anonymous> (signaling.js:635:8)
08:11:05.120 /ocs/v2.php/apps/spreed/api/v1/chat/3603878983?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=7914&includeLastKnown=0:1 Failed to load resource: the server responded with a status of 404 ()
08:11:05.122 MessagesList.vue:689 Error happened while getting chat messages. Trying again in 6 a
08:11:12.166 /ocs/v2.php/apps/spreed/api/v1/chat/3603878983?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=7914&includeLastKnown=0:1 Failed to load resource: the server responded with a status of 404 ()
08:11:12.211 MessagesList.vue:689 Error happened while getting chat messages. Trying again in 6 a
08:11:19.075 /ocs/v2.php/apps/spreed/api/v1/chat/3603878983?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=7914&includeLastKnown=0:1 Failed to load resource: the server responded with a status of 404 ()
08:11:19.132 MessagesList.vue:689 Error happened while getting chat messages. Trying again in 6 a
08:11:23.205 globals.js:59 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own.
jn @ globals.js:59
08:11:23.208 globals.js:59 $ is deprecated: The global jQuery is deprecated. It will be removed in a later versions without another warning. Please ship your own.
jn @ globals.js:59
08:11:23.208 MessagesList.vue:807 setVisualLastReadMessageId token=3603878983 id=7912
08:11:24.562 /ocs/v2.php/apps/user_status/api/v1/heartbeat?format=json:1 Failed to load resource: the server responded with a status of 401 ()
08:11:24.610 UserStatus.vue:210 Failed sending heartbeat, got: 401
08:11:25.197 /ocs/v2.php/apps/spreed/api/v1/chat/3603878983?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=7914&includeLastKnown=0:1 Failed to load resource: the server responded with a status of 404 ()
08:11:25.198 MessagesList.vue:689 Error happened while getting chat messages. Trying again in 6 a
08:11:25.389 MessagesList.vue:807 setVisualLastReadMessageId token=3603878983 id=7912
is it "our" instance or another one? We are looking into a vanishing sessions issue at the moment with our instance, so could be that in this case.
Happens in yours, too but I didn't get logs from there yet. The log above is from our instance.