nextcloud
[Bug]: Files are not visible in any browser on iOS 15.8.4
⚠️ This issue respects the following points: ⚠️
- [x] This is a bug, not a question or a configuration/webserver/proxy issue.
- [x] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- [x] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- [x] I agree to follow Nextcloud's Code of Conduct.
Bug description
While the bug with not showing the login at all was fixed in 31.0.5 (#51506) there is no file/folder structure visible at all after login. Just the background. Same goes for direct links. Server is on 31.0.5 hosted at all-inkl
Steps to reproduce
Expected behavior
Just show the files and folder!
Nextcloud Server version
31
Operating system
None
PHP engine version
PHP 8.2
Web server
None
Database engine version
None
Is this bug present after an update or on a fresh install?
Updated from a MINOR version (ex. 32.0.1 to 32.0.2)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- [ ] Default user-backend (database)
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"tempdirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "31.0.5.1",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"theme": "",
"loglevel": 2,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"updater.release.channel": "stable",
"mail_sendmailmode": "pipe",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": 1,
"mail_smtpport": "25",
"mysql.utf8mb4": true,
"default_phone_region": "DE",
"app_install_overwrite": [
"files_downloadactivity",
"gpxpod",
"piwik",
"sharerenamer",
"files_trackdownloads"
],
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
}
List of activated Apps
Enabled:
- activity: 4.0.0
- admin_audit: 1.21.0
- bruteforcesettings: 4.0.0
- calendar: 5.3.1
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.1.3
- dav: 1.33.0
- event_update_notification: 2.6.1
- federatedfilesharing: 1.21.0
- files: 2.3.1
- files_accesscontrol: 2.0.0
- files_downloadactivity: 1.18.1
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- metadata: 0.22.0
- notifications: 4.0.0
- oauth2: 1.19.1
- photos: 4.0.0-dev.1
- piwik: 0.13.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- related_resources: 2.0.0
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- sharerenamer: 3.5.0
- socialsharing_email: 3.3.0
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- viewer: 4.0.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- app_api: 5.0.2 (installed 5.0.2)
- bookmarks: 15.1.0 (installed 15.1.0)
- circles: 31.0.0 (installed 23.1.0)
- contactsinteraction: 1.12.0 (installed 1.4.0)
- dashboard: 7.11.0 (installed 6.0.0)
- drawio: 3.1.0 (installed 3.1.0)
- dropit: 0.4.0 (installed 0.4.0)
- encryption: 2.19.0
- epubreader: 1.4.7 (installed 1.4.7)
- federation: 1.21.0 (installed 1.2.0)
- files_external: 1.23.0
- files_rightclick: 0.15.1 (installed 1.6.0)
- files_trackdownloads: 1.11.0 (installed 1.11.0)
- files_versions: 1.24.0 (installed 1.5.0)
- firstrunwizard: 4.0.0 (installed 2.1)
- flowupload: 1.1.3 (installed 1.1.3)
- forms: 5.1.0 (installed 5.1.0)
- gpxpod: 7.0.4 (installed 7.0.4)
- integration_dropbox: 3.1.0 (installed 3.1.0)
- nextcloud_announcements: 3.0.0 (installed 1.1)
- notes: 4.12.0 (installed 4.12.0)
- onlyoffice: 9.8.0 (installed 9.8.0)
- password_policy: 3.0.0 (installed 1.2.2)
- recommendations: 4.0.0 (installed 0.4.0)
- richdocuments: 8.6.4 (installed 8.6.4)
- sharelisting: 1.2.0 (installed 1.2.0)
- spreed: 21.0.3 (installed 21.0.3)
- support: 3.0.0 (installed 1.0.0)
- survey_client: 3.0.0 (installed 1.1.0)
- suspicious_login: 9.0.1
- systemtags: 1.21.1 (installed 1.2.0)
- tasks: 0.16.1 (installed 0.16.1)
- theming_customcss: 1.18.0 (installed 1.18.0)
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- user_ldap: 1.22.0
- user_status: 1.11.0 (installed 1.3.1)
- weather_status: 1.11.0 (installed 1.3.0)
- workflow_pdf_converter: 2.0.0 (installed 2.0.0)
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
Additional info
No response
We fixed some ios related dependencies lately. Please make sure to upgrade to the latest version. After that, feel free to reopen.
We fixed some ios related dependencies lately. Please make sure to upgrade to the latest version. After that, feel free to reopen.
? As stated multiple times above the server IS "version": "31.0.5.1", so to which latest version shall I upgrade? And I "do not have permissions to reopen the issue". Again, I do not get that.
Would you be so kind to revert the closing, please!? This is a nasty issue since me and the receivers neither can send nor see files/pictures uploaded via iOS!
Right, we released the rc2 yesterday :) I'll reopen, please test the upcoming 31.0.6 release next week and report back?
It is still the case that no files and/or folders are visible after installing 31.0.6 Just plain background/nothing.
Any idea when this will be fixed? I can not use the whole installation if that persists!
Any chance this bug gets some attention? I don't want to install from scratch a working version (despite not knowing exactly when this bug occoured)
Hey,
I tested a bit, and it works for me on my ios 15 device. You do get that error message though, ios15 is too old, please upgrade to a newer version.