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Published
20 hours ago •
nextcloud
nextcloud
[Bug]: Editing an image does not work
⚠️ This issue respects the following points: ⚠️
- [X] This is a bug, not a question or a configuration/webserver/proxy issue.
- [X] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- [X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- [X] I agree to follow Nextcloud's Code of Conduct.
Bug description
I click on files and select an image, then click on edit, i.e. on the pen. Then it reloads and then the message appears. “Il n'y a pas d'extension disponible pour afficher ce type de fichier.”
when I get this error I have a lot of errors messages in the log :
I have to reload the browser so that I can select any files again and then everything works again except for editing an image
Steps to reproduce
- Open an image (.jpg...)
- Select the pen at the top right
Expected behavior
- Open an image
- Select the pen at the top right
- Edit your image
- Save and close
Installation method
Community Docker image
Nextcloud Server version
29
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.3
Web server
Nginx
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 22 to 23)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- [ ] Default user-backend (database)
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"https:\/\/nextcloud.********.fr\/"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"version": "29.0.0.19",
"dbtype": "mysql",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"installed": true,
"default_language": "fr",
"force_language": "fr",
"default_locale": "fr_FR",
"default_phone_region": "FR",
"force_locale": "fr_FR",
"default_timezone": "Europe\/Paris",
"knowledgebaseenabled": true,
"knowledgebase.embedded": false,
"allow_user_to_change_display_name": true,
"remember_login_cookie_lifetime": 1296000,
"session_lifetime": 86400,
"davstorage.request_timeout": 30,
"session_relaxed_expiry": false,
"session_keepalive": true,
"auto_logout": false,
"token_auth_enforced": false,
"token_auth_activity_update": 60,
"auth.bruteforce.protection.enabled": true,
"auth.bruteforce.protection.testing": false,
"ratelimit.protection.enabled": true,
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpdebug": false,
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": 465,
"mail_smtptimeout": 10,
"mail_smtpsecure": "ssl",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_send_plaintext_only": false,
"mail_smtpstreamoptions": [],
"mail_sendmailmode": "smtp",
"overwritehost": "nextcloud.********.fr",
"overwriteprotocol": "https",
"overwritewebroot": "",
"overwritecondaddr": "",
"overwrite.cli.url": "https:\/\/nextcloud.***********.fr\/",
"proxy": "",
"proxyuserpwd": "***REMOVED SENSITIVE VALUE***",
"proxyexclude": [],
"allow_local_remote_servers": false,
"trashbin_retention_obligation": "auto, 60",
"versions_retention_obligation": "auto",
"appcodechecker": true,
"updatechecker": true,
"updater.server.url": "https:\/\/updates.nextcloud.com\/updater_server\/",
"updater.release.channel": "stable",
"has_internet_connection": true,
"connectivity_check_domains": [
"www.nextcloud.com",
"www.startpage.com",
"www.eff.org",
"www.edri.org"
],
"check_for_working_wellknown_setup": true,
"check_for_working_htaccess": true,
"check_data_directory_permissions": true,
"config_is_read_only": false,
"log_type": "file",
"log_type_audit": "file",
"logfile": "\/data\/nextcloud.log",
"logfile_audit": "\/data\/audit.log",
"logfilemode": 416,
"loglevel": 2,
"loglevel_frontend": 2,
"syslog_tag": "Nextcloud",
"syslog_tag_audit": "Nextcloud",
"log.condition": {
"shared_secret": "***REMOVED SENSITIVE VALUE***",
"users": [
"sample-user"
],
"apps": [
"files"
]
},
"log.backtrace": false,
"logdateformat": "F d, Y H:i:s",
"logtimezone": "Europe\/Paris",
"log_query": false,
"log_rotate_size": 104857600,
"profiler": false,
"customclient_desktop": "https:\/\/nextcloud.com\/install\/#install-clients",
"customclient_android": "https:\/\/play.google.com\/store\/apps\/details?id=com.nextcloud.client",
"customclient_ios": "https:\/\/itunes.apple.com\/us\/app\/nextcloud\/id1125420102?mt=8",
"customclient_ios_appid": "1125420102",
"defaultapp": "dashboard,files",
"appstoreenabled": true,
"appstoreurl": "https:\/\/apps.nextcloud.com\/api\/v1",
"appsallowlist": [],
"apps_paths": [
{
"path": "\/app\/www\/public\/apps",
"url": "\/apps",
"writable": true
}
],
"enable_previews": true,
"preview_concurrency_all": 8,
"preview_concurrency_new": 4,
"preview_max_x": 4096,
"preview_max_y": 4096,
"preview_max_filesize_image": 50,
"preview_max_memory": 512,
"enabledPreviewProviders": [
"OC\\Preview\\Image",
"OC\\Preview\\Movie",
"OC\\Preview\\BMP",
"OC\\Preview\\GIF",
"OC\\Preview\\JPEG",
"OC\\Preview\\MKV",
"OC\\Preview\\MP4",
"OC\\Preview\\AVI",
"OC\\Preview\\Krita",
"OC\\Preview\\MarkDown",
"OC\\Preview\\MP3",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\PNG",
"OC\\Preview\\PDF",
"OC\\Preview\\TXT",
"OC\\Preview\\XBitmap"
],
"maintenance": false,
"maintenance_window_start": 1,
"memcache.local": "\\OC\\Memcache\\APCu",
"mysql.utf8mb4": true,
"supportedDatabases": [
"sqlite",
"mysql",
"pgsql",
"oci"
],
"forbidden_chars": [
"?",
"<",
">",
":",
"*",
"|",
"\""
],
"theme": "",
"enforce_theme": "",
"minimum.supported.desktop.version": "2.3.0",
"external_storage.auth_availability_delay": 1800,
"files_external_allow_create_new_local": true,
"filesystem_check_changes": 0,
"part_file_in_storage": true,
"filesystem_cache_readonly": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"max_filesize_animated_gifs_public_sharing": 10,
"filelocking.enabled": true,
"filelocking.ttl": 3600,
"memcache.locking": "\\OC\\Memcache\\APCu",
"filelocking.debug": false,
"upgrade.disable-web": false,
"upgrade.cli-upgrade-link": "",
"debug": false,
"data-fingerprint": "",
"lookup_server": "https:\/\/lookup.nextcloud.com",
"gs.enabled": false,
"gs.federation": "internal",
"simpleSignUpLink.shown": true,
"login_form_autocomplete": true,
"no_unsupported_browser_warning": false,
"files_no_background_scan": false,
"diagnostics.logging": true,
"diagnostics.logging.threshold": 0,
"profile.enabled": true,
"enable_file_metadata": true,
"account_manager.default_property_scope": [],
"projects.enabled": false,
"bulkupload.enabled": true,
"reference_opengraph": true,
"unified_search.enabled": false,
"enable_non-accessible_features": true,
"mail_smtpauthtype": "LOGIN",
"twofactor_enforced": "false",
"twofactor_enforced_groups": [],
"twofactor_enforced_excluded_groups": [
"admin",
"utilisateur"
]
}
}
List of activated Apps
Enabled:
- activity: 2.21.1
- admin_audit: 1.19.0
- bruteforcesettings: 2.9.0
- cloud_federation_api: 1.12.0
- comments: 1.19.0
- contactsinteraction: 1.10.0
- dashboard: 7.9.0
- dav: 1.30.1
- federatedfilesharing: 1.19.0
- federation: 1.19.0
- files: 2.1.0
- files_downloadlimit: 2.0.0
- files_external: 1.21.0
- files_pdfviewer: 2.10.0
- files_reminders: 1.2.0
- files_sharing: 1.21.0
- files_trashbin: 1.19.0
- files_versions: 1.22.0
- firstrunwizard: 2.18.0
- logreader: 2.14.0
- lookup_server_connector: 1.17.0
- maps: 1.4.0
- nextcloud_announcements: 1.18.0
- notifications: 2.17.0
- oauth2: 1.17.0
- password_policy: 1.19.0
- photos: 2.5.0
- previewgenerator: 5.5.0
- privacy: 1.13.0
- provisioning_api: 1.19.0
- recommendations: 2.1.0
- related_resources: 1.4.0
- richdocuments: 8.4.2
- serverinfo: 1.19.0
- settings: 1.12.0
- sharebymail: 1.19.0
- support: 1.12.0
- survey_client: 1.17.0
- suspicious_login: 7.0.0
- systemtags: 1.19.0
- theming: 2.4.0
- twofactor_backupcodes: 1.18.0
- twofactor_totp: 11.0.0-dev
- user_status: 1.9.0
- viewer: 2.3.0
- weather_status: 1.9.0
- workflowengine: 2.11.0
Disabled:
- circles: 29.0.0-dev (installed 29.0.0-dev)
- encryption: 2.17.0
- text: 3.10.0 (installed 3.9.1)
- updatenotification: 1.19.1 (installed 1.17.0)
- user_ldap: 1.20.0
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
{"reqId":"HB0PHtBWL7JEDksakiM7","level":3,"time":"2024-05-23T16:40:38+02:00","remoteAddr":"192.168.1.254","user":"Romain","app":"no app in context","method":"GET","url":"/ocs/v2.php/teams/resources/files/718799","message":"No provider found for id files","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36","version":"29.0.0.19","exception":{"Exception":"RuntimeException","Message":"No provider found for id files","Code":0,"Trace":[{"file":"/app/www/public/lib/private/Teams/TeamManager.php","line":95,"function":"getProvider","class":"OC\\Teams\\TeamManager","type":"->"},{"file":"/app/www/public/core/Controller/TeamsApiController.php","line":84,"function":"getTeamsForResource","class":"OC\\Teams\\TeamManager","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Http/Dispatcher.php","line":232,"function":"listTeams","class":"OC\\Core\\Controller\\TeamsApiController","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Http/Dispatcher.php","line":138,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/app/www/public/lib/private/Route/Router.php","line":338,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/app/www/public/ocs/v1.php","line":66,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/app/www/public/ocs/v2.php","line":23,"args":["/app/www/public/ocs/v1.php"],"function":"require_once"}],"File":"/app/www/public/lib/private/Teams/TeamManager.php","Line":77,"message":"No provider found for id files","exception":[],"CustomMessage":"No provider found for id files"},"id":"664f58dd89c32"}
Additional info
No response
