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Published
20 hours ago •
nextcloud
nextcloud
[Bug]: Enter missing credentials for external storage
⚠️ This issue respects the following points: ⚠️
- [X] This is a bug, not a question or a configuration/webserver/proxy issue.
- [X] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- [X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- [X] I agree to follow Nextcloud's Code of Conduct.
Bug description
Clicking "Enter missing credentials", under Files, External Storage, results in a 401 Unauthorized error.
Steps to reproduce
- Click Files
- Click External Storage
- Click Enter Missing Credentials
Expected behavior
I expect a dialog box to authenticate.
Installation method
Community Manual installation with Archive
Nextcloud Server version
28
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.1
Web server
Apache (supported)
Database engine version
MySQL
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 22 to 23)
Are you using the Nextcloud Server Encryption module?
None
What user-backends are you using?
- [ ] Default user-backend (database)
- [X] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"files.xxx.ca"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "28.0.3.2",
"overwrite.cli.url": "https:\/\/files.xxx.ca",
"overwritehost": "files.xxx.ca",
"overwriteprotocol": "https",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"memcache.local": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"ldapIgnoreNamingRules": false,
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"maintenance": false,
"theme": "",
"loglevel": 0,
"updater.release.channel": "stable",
"allow_local_remote_servers": "true",
"app_install_overwrite": [
"cms_pico",
"joplin",
"printer",
"passman",
"files_markdown",
"libresign"
],
"onlyoffice": {
"jwt_enable": true,
"jwt_secret": "***REMOVED SENSITIVE VALUE***",
"jwt_header": "AuthorizationJwt"
},
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"twofactor_enforced": "false",
"twofactor_enforced_groups": [
"IT"
],
"twofactor_enforced_excluded_groups": [],
"default_phone_region": "CA",
"lost_password_link": "https:\/\/reset.xxx.ca\/",
"mail_smtpport": "25",
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Redis",
"maintenance_window_start": 1
}
}
List of activated Apps
Enabled:
- activity: 2.20.0
- admin_audit: 1.18.0
- announcementcenter: 6.8.1
- bookmarks: 13.1.3
- bruteforcesettings: 2.8.0
- calendar: 4.6.7
- calendar_resource_management: 0.7.0
- circles: 28.0.0-dev
- cloud_federation_api: 1.11.0
- comments: 1.18.0
- contactsinteraction: 1.9.0
- dashboard: 7.8.0
- dav: 1.29.1
- deck: 1.12.2
- event_update_notification: 2.3.0
- federatedfilesharing: 1.18.0
- federation: 1.18.0
- files: 2.0.0
- files_external: 1.20.0
- files_markdown: 2.4.1
- files_mindmap: 0.0.30
- files_pdfviewer: 2.9.0
- files_reminders: 1.1.0
- files_retention: 1.17.1
- files_sharing: 1.20.0
- files_trashbin: 1.18.0
- files_versions: 1.21.0
- firstrunwizard: 2.17.0
- groupfolders: 16.0.4
- impersonate: 1.15.0
- integration_mastodon: 2.0.4
- integration_twitter: 1.0.7
- integration_zammad: 2.0.7
- logreader: 2.13.0
- lookup_server_connector: 1.16.0
- nextcloud_announcements: 1.17.0
- notes: 4.9.2
- notifications: 2.16.0
- oauth2: 1.16.3
- passman: 2.4.8
- password_policy: 1.18.0
- privacy: 1.12.0
- provisioning_api: 1.18.0
- related_resources: 1.3.0
- richdocuments: 8.3.2
- serverinfo: 1.18.0
- settings: 1.10.1
- sharebymail: 1.18.0
- side_menu: 3.11.8
- support: 1.11.0
- survey_client: 1.16.0
- suspicious_login: 6.0.0
- systemtags: 1.18.0
- text: 3.9.1
- theming: 2.3.0
- twofactor_backupcodes: 1.17.0
- updatenotification: 1.18.0
- user_ldap: 1.19.0
- user_status: 1.8.1
- user_usage_report: 1.12.0
- viewer: 2.2.0
- weather_status: 1.8.0
- workflowengine: 2.10.0
Disabled:
- encryption: 2.16.0 (installed 2.8.1)
- end_to_end_encryption: 1.14.3 (installed 1.14.3)
- forms: 4.1.1 (installed 4.1.1)
- integration_openai: 1.2.1 (installed 1.2.1)
- photos: 2.4.0 (installed 1.2.3)
- recommendations: 2.0.0 (installed 0.4.0)
- twofactor_totp: 10.0.0-beta.2 (installed 10.0.0-beta.2)
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
No response
Additional info
The work around is for the user to go to Settings, under their profile icon, and then External Storage, after which they may enter and save credentials.
@cyberfarer @anthochamp @JSchimmelpfennig are you all using chrome (or chromium) ?
Hi. Thanks for investigating. I use Firefox. If I used Chrome it was likely to test with another browser.