server [Bug]: No more files after update to 28.0.2

⚠️ This issue respects the following points: ⚠️

[X] This is a bug, not a question or a configuration/webserver/proxy issue.
[X] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
[X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
[X] I agree to follow Nextcloud's Code of Conduct.

Bug description

After the update from 28.0.1 to 28.0.2, the group folders in the files were no longer displayed. Instead of the "New" button, there was an "Add" button. However, the button could not be clicked, so I rule out a Groupfolders problem as it generally no longer worked. After going back to 28.0.1 and a DB restore it works again and files can be uploaded again. The behavior is the same with php8.2 and php8.3.

Steps to reproduce

update from 28.0.1 to 28.0.2
open Nextcloud Files in the browser
an "Add" button (up to 28.0.1 "New") is displayed
the button cannot be clicked and no new files or folders can be created

Expected behavior

The group folders should be displayed and you should be able to create new folders or files using the "Add" button.

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Nginx

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Updated from a MINOR version (ex. 22.1 to 22.2)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

[X] Default user-backend (database)
[ ] LDAP/ Active Directory
[ ] SSO - SAML
[ ] Other

Configuration report

Unfortunately, I had to switch to the previous version immediately as it is a productive system.

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.hgverwaltung.ch"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.1.1",
        "overwrite.cli.url": "https:\/\/cloud.hgverwaltung.ch",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "theme": "",
        "loglevel": 2,
        "maintenance": false,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "filelocking.enabled": "true",
        "filelocking.ttl": 3600,
        "default_language": "de",
        "force_language": "de",
        "default_locale": "de-ch",
        "force_locale": "de-ch",
        "skeletondirectory": "",
        "knowledgebaseenabled": false,
        "updater.release.channel": "stable",
        "default_phone_region": "CH",
        "app_install_overwrite": [
            "user_sql",
            "files_trackdownloads",
            "files_antivirus",
            "user_backend_sql_raw",
            "activity"
        ],
        "data-fingerprint": "fd880a1281a2f40887e135eaa81bc8d4",
        "maintenance_window_start": "1",
        "lost_password_link": "https:\/\/hgverwaltung.ch\/#\/password-reset",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "defaultapp": ""
    }
}

List of activated Apps

Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - announcementcenter: 6.7.0
  - bruteforcesettings: 2.8.0
  - cloud_federation_api: 1.11.0
  - dav: 1.29.1
  - external: 5.3.1
  - federatedfilesharing: 1.18.0
  - files: 2.0.0
  - files_antivirus: 5.4.1
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - groupfolders: 16.0.3
  - impersonate: 1.15.0
  - login_notes: 1.4.0
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - notify_push: 0.6.9
  - oauth2: 1.16.3
  - previewgenerator: 5.4.0
  - provisioning_api: 1.18.0
  - quota_warning: 1.18.0
  - related_resources: 1.3.0
  - richdocuments: 8.3.1
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - suspicious_login: 6.0.0
  - terms_of_service: 2.3.2
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - updatenotification: 1.18.0
  - user_sql: 4.7.1
  - viewer: 2.2.0
  - workflowengine: 2.10.0
Disabled:
  - circles: 28.0.0-dev (installed 27.0.1)
  - comments: 1.18.0 (installed 1.11.0)
  - contactsinteraction: 1.9.0 (installed 1.2.0)
  - dashboard: 7.8.0 (installed 7.1.0)
  - encryption: 2.16.0
  - federation: 1.18.0 (installed 1.11.0)
  - files_external: 1.20.0
  - firstrunwizard: 2.17.0 (installed 2.10.0)
  - password_policy: 1.18.0 (installed 1.11.0)
  - photos: 2.4.0 (installed 1.2.3)
  - privacy: 1.12.0 (installed 1.6.0)
  - recommendations: 2.0.0 (installed 1.0.0)
  - support: 1.11.0 (installed 1.3.0)
  - survey_client: 1.16.0 (installed 1.9.0)
  - systemtags: 1.18.0 (installed 1.11.0)
  - text: 3.9.1 (installed 3.2.0)
  - twofactor_totp: 10.0.0-beta.2
  - user_ldap: 1.19.0
  - user_status: 1.8.1 (installed 1.1.1)
  - weather_status: 1.8.0 (installed 1.1.0)

Nextcloud Signing status

No response

Nextcloud Logs

The log files did not show an error and no entry was written because I could not click the button to create a new file.

Additional info

I could run the update again in a maintenance window to analyze the error.

Feb 01 '24 19:02 leuedaniel

Suffering from the same issue, JS console displays the following error messages:

[ERROR] files: Header workspace already registered 
Object { app: "files", uid: "21341", level: 0, header: {…} }
ConsoleLogger.js:74:18
    value ConsoleLogger.js:74
    value ConsoleLogger.js:100
    j index.mjs:301
    <anonymous> files.js:61

[ERROR] files: Error while fetching content 
Object { app: "files", uid: "21341", level: 0, error: Error }

app: "files"

error: Error: Invalid owner type

columnNumber: 88943

fileName: "https://cloud.cuwott.fr/dist/files-init.js?v=585b0d71-0"

lineNumber: 2

message: "Invalid owner type"

stack: "I@https://cloud.cuwott.fr/dist/files-init.js?v=585b0d71-0:2:88943\nS@https://cloud.cuwott.fr/dist/files-init.js?v=585b0d71-0:2:89783\nL@https://cloud.cuwott.fr/dist/files-init.js?v=585b0d71-0:2:91936\nQe@https://cloud.cuwott.fr/dist/files-init.js?v=585b0d71-0:2:19895\n34507/getContents/<@https://cloud.cuwott.fr/dist/files-init.js?v=585b0d71-0:2:30934\n"

<prototype>: Error.prototype { stack: "", … }

constructor: function Error()

message: ""

name: "Error"

stack: ""

toString: function toString()

<get stack()>: function stack()

<set stack()>: function stack()

<prototype>: Object { … }

level: 0

uid: "21341"

<prototype>: Object { … }
ConsoleLogger.js:74:18
    value ConsoleLogger.js:74
    value ConsoleLogger.js:100
    fetchContent files-main.js:2

Feb 02 '24 12:02 francoisautin

I have the same error. And also the same error message in the browser console. But only in the browser. All folders and files are visible in the Nextcloud app.

Feb 02 '24 12:02 7408647n

Is this the same problem? : https://github.com/nextcloud/text/issues/5332

Feb 02 '24 13:02 Ducknuke

2024-02-02 11_47_14-Fichiers - Nextcloud

Same issue here files Dashboard and/or files application is broken for me since 28.0.1 to 28.0.2.5

access.log : "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 304 0 "https://nextcloud.xxxxxxx.fr/apps/files/files" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36"

If I use my android phone using the nextcloud application files application works.

Feb 02 '24 13:02 Ducknuke

Is this the same problem? : https://github.com/nextcloud/text/issues/5332

No... this is unrelated and only causes the last error message in your console.

Feb 02 '24 14:02 max-nextcloud

oh goodness im glad im not alone in this. This is my exact same problem. If i check my /data/userID directory i see my files so they are not gone. They are just not displayed in the Files App. Also i can no longer access any external storage. "External mount error There was an error with this external storage. Do you want to review this mount point config in the settings page?"

Feb 02 '24 16:02 michmoor0725

oh goodness im glad im not alone in this. This is my exact same problem. If i check my /data/userID directory i see my files so they are not gone. They are just not displayed in the Files App. Also i can no longer access any external storage. "External mount error There was an error with this external storage. Do you want to review this mount point config in the settings page?"

Yes because if you use photos you can find your files, it is therefore "File" which cannot display our folder/files I hope we will have a correction quickly because I can no longer use it on a browser (80% of my time)

Feb 02 '24 16:02 Ducknuke

To narrow this down... is everyone affected using the groupfolders app as mentioned in the title?

:+1: I'm affected and using groupfolders app :-1: I'm affected and not using groupfolders

Feb 02 '24 17:02 max-nextcloud

I will also add that the iOS app for me displays no items in my files. Someone mentioned the Android app is fine. So thats an interesting datapoint as well.

Lastly here is data from my browser

Feb 02 '24 17:02 michmoor0725

Lastly here is data from my browser

Looks like there is a 500 response to the PROPFIND (2nd and 3rd error). This should result in an error log entry. Could you try and look for that log message in your nextcloud.log file?

This actually looks different than the other errors pasted above.

Feb 02 '24 17:02 max-nextcloud

I wonder if any of this is related to old browser state (cached scripts, left over data in local storage, etc.)

Could you check if it's fixed by

a force reload (ctrl-shift-R in most browsers)?
logging in in a private / incognito window?

Feb 02 '24 17:02 max-nextcloud

Cc @nextcloud/server-frontend

Feb 02 '24 17:02 sorbaugh

force reload did not work. Using chrome. Tried in FF and the same issue is there.
Incognito mode in Chrome has the same problem

PROPFIND in the nextcloud log shows old entries, nothing from today.

// cat nextcloud.log | grep -i PROPFIND
{
    "reqId": "q39PJTxwKaZJwFWa5ypv",
    "level": 2,
    "time": "2024-01-22T05:00:10+00:00",
    "remoteAddr": "10.6.106.2",
    "user": "--",
    "app": "core",
    "method": "PROPFIND",
    "url": "/remote.php/dav/files/michael/",
    "message": "Login failed: 'michael' (Remote IP: '10.6.106.2')",
    "userAgent": "OPNsense Firewall",
    "version": "28.0.1.1",
    "data": {
      "app": "core"
    }
}

Feb 02 '24 17:02 michmoor0725

I wonder if any of this is related to old browser state (cached scripts, left over data in local storage, etc.)

Could you check if it's fixed by

a force reload (ctrl-shift-R in most browsers)?

logging in in a private / incognito window?

Same thing with Chrome, Edge and a browser on my Samsung never use for nextcloud with logging in a private / incognito mod

Feb 02 '24 17:02 Ducknuke

From Firefox here are the Console errors

Feb 02 '24 17:02 michmoor0725

@michmoor0725 I see that we don't have quite the same error, I have the endless loading circle when I want to display my files while there is a "No files in here" message for you

Feb 02 '24 17:02 Ducknuke

The symptoms are somewhat the same but different error.

I will create a new problem but will be watching this in the meantime.

Feb 02 '24 17:02 michmoor0725

@leuedaniel I read your report as two matters:

After the update from 28.0.1 to 28.0.2, the group folders in the files were no longer displayed. Instead of the "New" button, there was an "Add" button. However, the button could not be clicked, so I rule out a Groupfolders problem as it generally no longer worked.

Groupfolders no longer visible in the Web UI
The New button missing

Can you clarify whether non-groupfolders files were still accessible?

There are others commenting here with issues that may be unrelated to your report.

Feb 02 '24 21:02 joshtrichards

@joshtrichards No, even non-groupfolders were no longer visible. I could not create any new files outside the groupfolders either.

Feb 03 '24 05:02 leuedaniel

Okay, I'm gonna try to split things up a bit :)

:one: `Error while fetching content: Invalid owner type`

If you're seeing that error, please confirm that your userid is just a number. EDIT: :warning: If so, you can stop interacting with this thread, a fix has been created here: https://github.com/nextcloud/server/pull/43318

:two: `PROPFIND /remote.php/dav/files/michael/ 500 (Internal Server Error)`

1. Please do like michael above, and find the matching error in your `data/nextcloud.log`. It should look like this:

```json { "reqId": "q39PJTxwKaZJwFWa5ypv", "level": 2, "time": "2024-01-22T05:00:10+00:00", "remoteAddr": "10.6.106.2", "user": "--", "app": "core", "method": "PROPFIND", "url": "/remote.php/dav/files/michael/", "message": "Login failed: 'michael' (Remote IP: '10.6.106.2')", "userAgent": "OPNsense Firewall", "version": "28.0.1.1", "data": { "app": "core" } } ```

2. Also post the response of the network request. It should look like this: (post a screenshot after expanding the items OR even BETTER, paste the entire content from the `response` tab)

https://github.com/nextcloud/server/assets/14975046/1821cf2f-a8da-4299-9585-8a32b5d8057f

Feb 03 '24 11:02 skjnldsv

Okay, I'm gonna try to split things up a bit :)

:one: Error while fetching content: Invalid owner type

If you're seeing that error, please confirm that your userid is just a number. e.g.

Good userid: admin, user123 or johndoe

Bad userid: 235418651

This error shows up and my userId is indeed wholly numerical.

Feb 03 '24 11:02 francoisautin

This error shows up and my userId is indeed wholly numerical.

Ok, this is different than the other issues linked here, so I'm gonna hide both of our messages :) Two fixes have just been created for your specific issue:

https://github.com/nextcloud/server/pull/43318
https://github.com/nextcloud-libraries/nextcloud-files/pull/882

Feb 03 '24 11:02 skjnldsv

@Ducknuke your issue is also different and only seem to impact favorites. Can you open the console, and run this for me:

JSON.stringify(OCP.InitialState.loadState('files', 'favoriteFolders', []))

Then paste the data here. It should look like this:

[{"fileid":113855,"path":"/1"},{"fileid":113907,"path":"/Collaborators"}]

Feb 03 '24 11:02 skjnldsv

@Ducknuke your issue is also different and only seem to impact favorites. Can you open the console, and run this for me:
JSON.stringify(OCP.InitialState.loadState('files', 'favoriteFolders', []))
Then paste the data here. It should look like this:
[{"fileid":113855,"path":"/1"},{"fileid":113907,"path":"/Collaborators"}]

First of all, thank you very much @skjnldsv for taking the time to answer me and try to help me because here I am stuck with this error...

The return of what you asked me is a favorites folder in the "/Documents/" folder : '["/Documents/PROJET TERRAIN - MAISON"]'

Feb 03 '24 16:02 Ducknuke

Just disabled "photo sphere viewer" and now all files are again visible.

Feb 03 '24 16:02 mw171

Just disabled "photo sphere viewer" and now all files are again visible.

@mw171 Not this application on my server :

root@d291d560a3f2:/#sudo -u abc php app/www/public/occ app:list Enabled:

activity: 2.20.0
admin_audit: 1.18.0
bruteforcesettings: 2.8.0
circles: 28.0.0-dev
cloud_federation_api: 1.11.0
comments: 1.18.0
contactsinteraction: 1.9.0
dashboard: 7.8.0
dav: 1.29.1
federatedfilesharing: 1.18.0
federation: 1.18.0
files: 2.0.0
files_external: 1.20.0
files_pdfviewer: 2.9.0
files_reminders: 1.1.0
files_sharing: 1.20.0
files_trashbin: 1.18.0
files_versions: 1.21.0
firstrunwizard: 2.17.0
logreader: 2.13.0
lookup_server_connector: 1.16.0
maps: 1.3.1
nextcloud_announcements: 1.17.0
notifications: 2.16.0
oauth2: 1.16.3
password_policy: 1.18.0
photos: 2.4.0
previewgenerator: 5.4.0
privacy: 1.12.0
provisioning_api: 1.18.0
recommendations: 2.0.0
related_resources: 1.3.0
serverinfo: 1.18.0
settings: 1.10.1
sharebymail: 1.18.0
support: 1.11.0
survey_client: 1.16.0
suspicious_login: 6.0.0
systemtags: 1.18.0
text: 3.9.1
theming: 2.3.0
twofactor_backupcodes: 1.17.0
twofactor_totp: 10.0.0-beta.2
user_status: 1.8.1
viewer: 2.2.0
weather_status: 1.8.0
workflowengine: 2.10.0 Disabled:
encryption: 2.16.0
updatenotification: 1.18.0 (installed 1.17.0)
user_ldap: 1.19.0

Feb 03 '24 16:02 Ducknuke

Oh my god I just found it... After 2 days of research... it was you @skjnldsv who put me on the way. I removed the folder in question from my favorites and I have the File app working again....

but... If I ever re-add a folder as favorites, it breaks again and with any other folder :/ and still the same text-file error in the chrome console : I seem to have seen this error on other discussions and I don't know if it's related

Feb 03 '24 17:02 Ducknuke

Okay, I'm gonna try to split things up a bit :)

1️⃣ Error while fetching content: Invalid owner type

If you're seeing that error, please confirm that your userid is just a number. EDIT: ⚠️ If so, you can stop interacting with this thread, a fix has been created here: #43318

2️⃣ PROPFIND /remote.php/dav/files/michael/ 500 (Internal Server Error)

Please do like michael above, and find the matching error in your data/nextcloud.log. It should look like this:

Also post the response of the network request. It should look like this: (post a screenshot after expanding the items OR even BETTER, paste the entire content from the response tab)

Hi @skjnldsv . Thank you for your suggestion. I have the first problem, where the userid is just a number. I went to #43318 but in my installation, I don't have the folder apps/files/src. How can I try to apply the fix?

Feb 05 '24 00:02 dinand-ginting

@dinand-ginting you cannot. You have to wait for the next update

Feb 05 '24 09:02 skjnldsv

Oh my god I just found it... After 2 days of research... it was you @skjnldsv who put me on the way. I removed the folder in question from my favorites and I have the File app working again....

but... If I ever re-add a folder as favorites, it breaks again and with any other folder :/ and still the same text-file error in the chrome console : I seem to have seen this error on other discussions and I don't know if it's related

2024-02-05 11_06_06-Window My error probably comes from the favorites. I will open a new issue.

Feb 05 '24 10:02 Ducknuke

server
server copied to clipboard

[Bug]: No more files after update to 28.0.2

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Nextcloud Server version

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

:one: `Error while fetching content: Invalid owner type`

:two: `PROPFIND /remote.php/dav/files/michael/ 500 (Internal Server Error)`

:one: `Error while fetching content: Invalid owner type`

1️⃣ `Error while fetching content: Invalid owner type`

2️⃣ `PROPFIND /remote.php/dav/files/michael/ 500 (Internal Server Error)`

server server copied to clipboard

[Bug]: No more files after update to 28.0.2

⚠️ This issue respects the following points: ⚠️

Bug description

Steps to reproduce

Expected behavior

Installation method

Nextcloud Server version

Operating system

PHP engine version

Web server

Database engine version

Is this bug present after an update or on a fresh install?

Are you using the Nextcloud Server Encryption module?

What user-backends are you using?

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

:one: Error while fetching content: Invalid owner type

:two: PROPFIND /remote.php/dav/files/michael/ 500 (Internal Server Error)

:one: Error while fetching content: Invalid owner type

1️⃣ Error while fetching content: Invalid owner type

2️⃣ PROPFIND /remote.php/dav/files/michael/ 500 (Internal Server Error)

server
server copied to clipboard

:one: `Error while fetching content: Invalid owner type`

:two: `PROPFIND /remote.php/dav/files/michael/ 500 (Internal Server Error)`

:one: `Error while fetching content: Invalid owner type`

1️⃣ `Error while fetching content: Invalid owner type`

2️⃣ `PROPFIND /remote.php/dav/files/michael/ 500 (Internal Server Error)`