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[Bug]: login password not recognised
⚠️ This issue respects the following points: ⚠️
- [X] This is a bug, not a question or a configuration/webserver/proxy issue.
- [X] This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- [X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- [X] I agree to follow Nextcloud's Code of Conduct.
Bug description
The browser copies the stored login + password into the 2 fields account name and password. after clicking "Log In" Nextcloud does not always recognise the password and asks to enter / copy saved password again
Steps to reproduce
- Open Nextcloud weg interface
- browser copies login name and password
- click Login
- sometimes the login is executed, sometimes the password must be entered/copied again
Expected behavior
always use the provided stored login/password and complete the login process
Installation method
None
Nextcloud Server version
27
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.2
Web server
Apache (supported)
Database engine version
MySQL
Is this bug present after an update or on a fresh install?
None
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- [X] Default user-backend (database)
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
Configuration report
sudo -u www-data php8.2 occ config:list system
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "27.1.3.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"debug": false,
"default_phone_region": "AT",
"installed": true,
"enable_previews": true,
"forcessl": true,
"theme": "",
"maintenance": false,
"knowledgebaseenabled": true,
"session_lifetime": 3600,
"session_keepalive": true,
"auto_logout": true,
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtptimeout": 10,
"loglevel": 0,
"allow_local_remote_servers": true,
"share_folder": "\/Shared",
"trusted_domains": [
"service2.chricar.at",
"service.chricar.at"
],
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"singleuser": false,
"forceSSLforSubdomains": true,
"trashbin_retention_obligation": "auto",
"filesystem_check_changes": 1,
"mail_smtpauthtype": "PLAIN",
"mail_smtpsecure": "tls",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"auth.bruteforce.protection.enabled": true,
"overwriteprotocol": "https",
"overwrite.cli.url": "https:\/\/service2.chricar.at\/owncloud",
"updater.release.channel": "stable",
"memcache.locking": "\\OC\\Memcache\\Redis",
"filelocking.enabled": "true",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"dbindex": 0,
"password": "***REMOVED SENSITIVE VALUE***",
"timeout": 1.5
},
"preview_max_x": 512,
"preview_max_y": 512,
"preview_max_scale_factor": 1,
"preview_libreoffice_path": "\/usr\/bin\/libreoffice",
"enabledPreviewProviders": [
"OC\\Preview\\Image",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\PDF",
"OC\\Preview\\Movie",
"OC\\Preview\\Photoshop",
"OC\\Preview\\TIFF",
"OC\\Preview\\SVG",
"OC\\Preview\\OpenDocument"
],
"has_rebuilt_cache": true,
"mysql.utf8mb4": true,
"app_install_overwrite": [
"files_clipboard",
"files_accesscontrol",
"issuetemplate",
"dashboard",
"files_external_gdrive",
"ojsxc",
"quickaccesssorting",
"ocr",
"files_fulltextsearch_tesseract",
"documentserver_community"
],
"0": {
"verify_peer_off": true
},
"data-fingerprint": "2e5954a0f3c41d5dc2c0cd22b19dc1e0",
"mail_sendmailmode": "smtp"
}
}
List of activated Apps
Enabled:
- activity: 2.19.0
- admin_audit: 1.17.0
- analytics: 4.11.1
- announcementcenter: 6.7.0
- audioplayer: 3.4.0
- bruteforcesettings: 2.7.0
- calendar: 4.5.3
- carnet: 0.25.2
- circles: 27.0.1
- cloud_federation_api: 1.10.0
- comments: 1.17.0
- contacts: 5.4.2
- contactsinteraction: 1.8.0
- dashboard: 7.7.0
- dav: 1.27.0
- deck: 1.11.1
- documentserver_community: 0.1.13
- drawio: 2.1.4
- emlviewer: 1.0.8
- external: 5.2.1
- federatedfilesharing: 1.17.0
- federation: 1.17.0
- files: 1.22.0
- files_antivirus: 5.3.0
- files_external: 1.19.0
- files_fulltextsearch: 27.0.1
- files_fulltextsearch_tesseract: 27.0.0
- files_pdfviewer: 2.8.0
- files_photospheres: 1.27.0
- files_reminders: 1.0.0
- files_rightclick: 1.6.0
- files_sharing: 1.19.0
- files_trashbin: 1.17.0
- files_versions: 1.20.0
- fulltextsearch: 27.0.2
- fulltextsearch_elasticsearch: 27.0.4
- groupfolders: 15.3.1
- integration_google: 2.1.0
- logreader: 2.12.0
- lookup_server_connector: 1.15.0
- metadata: 0.19.0
- nextcloud_announcements: 1.16.0
- notes: 4.8.1
- notifications: 2.15.0
- oauth2: 1.15.1
- onlyoffice: 8.2.4
- password_policy: 1.17.0
- phonetrack: 0.7.6
- photos: 2.3.0
- previewgenerator: 5.3.0
- privacy: 1.11.0
- provisioning_api: 1.17.0
- quickaccesssorting: 3.0.0
- quota_warning: 1.17.0
- recommendations: 1.6.0
- related_resources: 1.2.0
- serverinfo: 1.17.0
- settings: 1.9.0
- sharebymail: 1.17.0
- spreed: 17.1.2
- support: 1.10.0
- survey_client: 1.15.0
- suspicious_login: 5.0.0
- systemtags: 1.17.0
- tasks: 0.15.0
- text: 3.8.0
- theming: 2.2.0
- theming_customcss: 1.15.0
- twofactor_backupcodes: 1.16.0
- updatenotification: 1.17.0
- user_status: 1.7.0
- user_usage_report: 1.11.1
- viewer: 2.1.0
- weather_status: 1.7.0
- workflow_ocr: 1.27.5
- workflowengine: 2.9.0
Disabled:
- apporder: 0.15.0 (installed 0.15.0)
- cadviewer: 9.18.8 (installed 9.18.8)
- dashboardcharts: 0.1.3 (installed 0.1.3)
- encryption: 2.15.0
- files_accesscontrol: 1.17.1 (installed 1.17.1)
- files_automatedtagging: 1.17.0 (installed 1.17.0)
- files_downloadactivity: 1.16.0 (installed 1.16.0)
- files_retention: 1.16.0 (installed 1.16.0)
- firstrunwizard: 2.16.0 (installed 2.7.0)
- issuetemplate: 0.7.0 (installed 0.7.0)
- ocr: 6.0.58 (installed 6.0.58)
- ocsms: 2.2.0 (installed 2.2.0)
- ojsxc: 5.0.0 (installed 5.0.0)
- printer: 0.0.5 (installed 0.0.5)
- quicknotes: 0.8.10 (installed 0.8.10)
- rainloop: 7.2.6 (installed 7.2.6)
- registration: 2.2.0 (installed 2.2.0)
- richdocuments: 8.2.3 (installed 8.2.3)
- richdocumentscode: 23.5.503 (installed 23.5.503)
- socialsharing_email: 3.0.0 (installed 3.0.0)
- twofactor_totp: 9.0.0
- user_ldap: 1.17.0
- whiteboard: 0.0.3 (installed 0.0.3)
- wopi: 3.5.11 (installed 3.5.11)
- workflow_pdf_converter: 1.12.0 (installed 1.12.0)
- workflow_script: 1.12.1 (installed 1.12.1)
Nextcloud Signing status
no errors found
Nextcloud Logs
No response
Additional info
No response
yes it does, but as I said, it's random, sometimes it works , I didn't find a pattern
This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.
