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Office server information locked

Open 3th3r opened this issue 3 months ago • 1 comments

Office server information locked An error occurred "Could not establish connection to the Collabora Online server.", now I can't edit nor change anything on Nextcloud Office setting page. I was using the Built In code server, but it wasn't compatible with Pangolin, so I've switched to a dedicated Collablora server. After disabling the Built Code server, I got this error : "Could not establish connection to the Collabora Online server."

To Reproduce Install Nextcloud Office. Install Collabora. Try to make it with Pangolin and fail. Disable Collabora Built In Server. Install a dedicated Collabora Server. Go to Office settings page under Administrative setting. Got error message

Expected behavior Having a green check logo

Screenshots If applicable, add screenshots to help explain your problem.

Client details:

  • windows 11
  • firefox

Server details

Operating system: Debian Linux 12

Web server: Apache

Database: MariaDB

PHP version:

Nextcloud version: 32

Version of the richdocuments app

Version of Collabora Online 24.04.12.3.1

3th3r avatar Oct 04 '25 13:10 3th3r

This error is too general and is likely not a bug but rather a configuration issue. Please post logs from both the Nextcloud server and the Collabora server, and make sure to follow the documentation: https://sdk.collaboraonline.com/docs/installation/Proxy_settings.html https://docs.nextcloud.com/server/stable/admin_manual/office/index.html

In general it is preferred that problems related to configuration are handled on https://help.nextcloud.com

elzody avatar Oct 09 '25 17:10 elzody