Comments not working

[nolantern]

Steps to reproduce

1. Open the "new comment" window ( ALT CTRL C)
2. Type in text
3. Press save

Expected behaviour

A new comment will be created and be visible.

Actual behaviour

The comment does not appear. When I open the file in another Editor, the comment isn't visible too. Comments created in other applications and uploaded to Nextcloud are visible but cannot be edited.

Server configuration

Ubuntu	24.04.4 x64 on RPI 4
NGINX	1.18.0
mariadb	15.1
PHP	7.4.3
Nextcloud version	24.0.1
Built-in CODE Server	ARM64 21.11.402
Nextcloud Office	6.1.0

Signing status: No errors have been found.

List of activated apps:

App list

Enabled:
  - accessibility: 1.10.0
  - activity: 2.16.0
  - announcementcenter: 6.3.1
  - bruteforcesettings: 2.4.0
  - calendar: 3.4.1
  - circles: 24.0.0
  - cloud_federation_api: 1.7.0
  - cms_pico: 1.0.19
  - collectives: 1.2.1
  - comments: 1.14.0
  - contacts: 4.1.1
  - contactsinteraction: 1.5.0
  - dashboard: 7.4.0
  - dav: 1.22.0
  - deck: 1.7.1
  - federatedfilesharing: 1.14.0
  - federation: 1.14.0
  - files: 1.19.0
  - files_markdown: 2.3.6
  - files_pdfviewer: 2.5.0
  - files_retention: 1.13.1
  - files_rightclick: 1.3.0
  - files_sharing: 1.16.2
  - files_trashbin: 1.14.0
  - files_versions: 1.17.0
  - files_videoplayer: 1.13.0
  - firstrunwizard: 2.13.0
  - forms: 2.5.1
  - guests: 2.2.0
  - logreader: 2.9.0
  - lookup_server_connector: 1.12.0
  - nextcloud_announcements: 1.13.0
  - notes: 4.3.1
  - notifications: 2.12.0
  - oauth2: 1.12.0
  - password_policy: 1.14.0
  - phonetrack: 0.7.0
  - photos: 1.6.0
  - privacy: 1.8.0
  - provisioning_api: 1.14.0
  - recommendations: 1.3.0
  - richdocuments: 6.1.0
  - richdocumentscode_arm64: 21.11.402
  - serverinfo: 1.14.0
  - settings: 1.6.0
  - sharebymail: 1.14.0
  - support: 1.7.0
  - survey_client: 1.12.0
  - systemtags: 1.14.0
  - tasks: 0.14.4
  - text: 3.5.1
  - theming: 1.15.0
  - twofactor_backupcodes: 1.13.0
  - twofactor_nextcloud_notification: 3.4.0
  - twofactor_totp: 6.3.0
  - updatenotification: 1.14.0
  - user_status: 1.4.0
  - viewer: 1.8.0
  - weather_status: 1.4.0
  - workflowengine: 2.6.0
Disabled:
  - admin_audit
  - encryption: 2.9.0
  - end_to_end_encryption: 1.10.0
  - files_external
  - files_texteditor: 2.14.0
  - user_ldap

The content of config/config.php:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "24.0.1.1",
        "overwrite.cli.url": "https:\/\/cloud.fk.ddnss.org",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "tls",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "PLAIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [
            "2 Factor Authentication"
        ],
        "twofactor_enforced_excluded_groups": [],
        "app_install_overwrite": [
            "sharerenamer",
            "files_texteditor",
            "issuetemplate"
        ],
        "maintenance": false,
        "default_phone_region": "DE",
        "trusted_domains": [
            "cloud.fk.ddnss.org",
            "192.168.178.*"
        ],
        "theme": "",
        "loglevel": 2,
        "updater.release.channel": "stable",
        "default_language": "de",
        "default_locale": "de_DE",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "overwriteprotocol": "https",
        "allow_local_remote_servers": true
    }
}

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Chrome, Edge, Firefox

Operating system: Windows 10

Logs

Web server error log

Web server error log

**Domain and IP replaced!** ``` 2022/07/13 08:30:17 [error] 980#980: *28403 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 128016, Message: The param should be 'status' or 'req=...', but is: ''" while reading upstream, client: IP.IP.IP.IP, server: MYDOMAIN.com, request: "GET /apps/richdocumentscode_arm64/proxy.php? HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php7.4-fpm.sock:", host: "MYDOMAIN.com" ```

Nextcloud log (data/nextcloud.log)

no related entries

Browser log

not appended

[Raudius]

Hi, we had a bug with comments by users with certain characters in their name not working.

Could you test again with the latest Nextcloud Office release?

[juliusknorr]

Closing as this should be fixed already. Feel free to reopen if this is still an issue with the latest versions.