previewgenerator
previewgenerator copied to clipboard
nextcloud
Preview is not generating for .jpg and .mp4
Steps to reproduce
- reinstall preview-generator by using the .tar
- occ preview:generate /user/files/....jpg -vvv returns following error:
In Generator.php line 366:
[OCP\Files\NotFoundException]
No provider successfully handled the preview generation
Exception trace:
at /var/www/nextcloud/lib/private/Preview/Generator.php:366
OC\Preview\Generator->generateProviderPreview() at /var/www/nextcloud/lib/private/Preview/Generator.php:313
OC\Preview\Generator->getMaxPreview() at /var/www/nextcloud/lib/private/Preview/Generator.php:117
OC\Preview\Generator->generatePreviews() at /var/www/nextcloud/lib/private/PreviewManager.php:182
OC\PreviewManager->generatePreviews() at /var/www/nextcloud/core/Command/Preview/Generate.php:92
OC\Core\Command\Preview\Generate->execute() at /var/www/nextcloud/3rdparty/symfony/console/Command/Command.php:326
Symfony\Component\Console\Command\Command->run() at /var/www/nextcloud/3rdparty/symfony/console/Application.php:1078
Symfony\Component\Console\Application->doRunCommand() at /var/www/nextcloud/3rdparty/symfony/console/Application.php:324
Symfony\Component\Console\Application->doRun() at /var/www/nextcloud/3rdparty/symfony/console/Application.php:175
Symfony\Component\Console\Application->run() at /var/www/nextcloud/lib/private/Console/Application.php:187
OC\Console\Application->run() at /var/www/nextcloud/console.php:90
require_once() at /var/www/nextcloud/occ:33
preview:generate [-s|--size SIZE] [-c|--crop] [-m|--mode MODE] [--] <file>
When I try the same with a .png file everything works as expected
Server configuration
Web server: Apache
Database: MySQL
PHP version: 8.4
Nextcloud version: 32.0.2
List of activated apps
- activity: 5.0.0-dev.0
- analytics: 6.0.1
- assistant: 2.9.0
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.1.0
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- contacts: 8.1.0
- contactsinteraction: 1.13.1
- cookbook: 0.11.5
- dashboard: 7.12.0
- dav: 1.34.2
- deck: 1.16.2
- facerecognition: 0.9.70
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_automatedtagging: 3.0.1
- files_downloadlimit: 5.0.0-dev.0
- files_external: 1.24.0
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_retention: 3.0.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- integration_github: 3.2.2
- integration_openai: 3.9.1
- integration_openstreetmap: 3.0.0
- integration_overleaf: 1.1.0
- integration_replicate: 4.2.0
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- mail: 5.6.0
- maps: 1.6.0
- memories: 7.7.0
- music: 2.4.1
- news: 27.2.0
- nextcloud_announcements: 4.0.0-dev.0
- nextcloudpi: 0.0.2
- notes: 4.12.3
- notifications: 5.0.0-dev.0
- notify_push: 1.2.1
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- phonetrack: 0.9.1
- photos: 5.0.0-dev.1
- previewgenerator: 5.11.0
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recognize: 10.0.6
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- richdocuments: 9.0.1
- richdocumentscode_arm64: 25.4.702
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- spreed: 22.0.4
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- suspicious_login: 10.0.0-dev.0
- systemtags: 1.22.0
- talk_matterbridge: 1.32.1026000
- tasks: 0.17.1
- text: 6.0.1
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- unsplash: 3.1.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
Disabled:
- admin_audit: 1.22.0
- app_api: 32.0.0 (installed 32.0.0)
- encryption: 2.20.0
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
- user_ldap: 1.23.0
Nextcloud configuration
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": {
"0": "localhost",
"5": "nextcloudpi.local",
"7": "nextcloudpi",
},
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "32.0.2.2",
"overwrite.cli.url": "https:\/\/nextcloudpi\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"default_locale": "de_DE",
"default_language": "de",
"default_phone_region": "DE",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"filelocking.enabled": true,
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"tempdirectory": "\/media\/myCloudDrive\/ncdata\/tmp",
"mail_smtpmode": "sendmail",
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"preview_max_x": "8000",
"preview_max_y": "8000",
"preview_max_memory": 8192,
"preview_max_filesize_image": 256,
"jpeg_quality": 60,
"overwriteprotocol": "https",
"maintenance": false,
"maintenance_window_start": 1,
"logfile": "\/media\/myCloudDrive\/ncdata\/nextcloud.log",
"loglevel": 0,
"log_type": "file",
"theme": "",
"trashbin_retention_obligation": "auto, 365",
"updater.release.channel": "stable",
"app_install_overwrite": {
"0": "cookbook",
"3": "passman",
"4": "talk_matterbridge",
"5": "suspicious_login",
"6": "terms_of_service",
"7": "unsplash",
"8": "music",
"9": "bruteforcesettings",
"10": "video_converter",
"11": "quota_warning",
"12": "polls",
"13": "deck",
"14": "flow_notifications",
"15": "richdocumentscode_arm64",
"16": "cms_pico",
"17": "phonetrack",
"18": "tasks",
"19": "news",
"20": "facerecognition",
"21": "memories",
"22": "maps",
"23": "files_retention",
"24": "llm",
"25": "forms",
"26": "integration_github",
"27": "integration_jupyterhub",
"28": "nextcloudpi"
},
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"data-fingerprint": "4c7943cffe4b7905097aa89c6878d08f",
"enable_previews": true,
"enabledPreviewProviders": {
"0": "OC\\Preview\\Image",
"1": "OC\\Preview\\Movie",
"5": "OC\\Preview\\JPEG"
},
"memories.exiftool": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/exiftool-aarch64-glibc",
"memories.no_transcode": false,
"memories.ffmpeg_path": "\/usr\/bin\/ffmpeg",
"memories.ffprobe_path": "\/usr\/bin\/ffprobe",
"memories.transcoder": "\/var\/www\/nextcloud\/apps\/memories\/exiftool-bin\/go-vod-aarch64",
"memories.qsv": true,
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"memories.vod.disable": true,
"memories.vod.path": "\/var\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-aarch64",
"memories.gis_type": 1,
"memories.db.triggers.fcu": true,
"defaultapp": "",
"htaccess.RewriteBase": "",
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
}
Trying to convert the image manually (using the convert command) does work. ffmpeg and imagemagick are installed.
