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Release problem one name - two e-mail addresses or two names - one e-mail address

Open TEMEA-Landau opened this issue 10 months ago • 2 comments

⚠️ This issue respects the following points: ⚠️

  • [x] This is a bug, not a question or a configuration/webserver/proxy issue.
  • [x] This issue is not already reported on Github (I've searched it).
  • [x] I agree to follow Nextcloud's Code of Conduct.

What went wrong, what did you observe?

Hello Poll-team, I have been working with the survey app for 4 years now and am very happy with it. However, I have recently had the following problem: I am using the survey app to enquire about participation in a sports event. I have two pairs of twins in the group who have different first names but are listed under the same email address under contacts. And I have children in the group whose names are listed under two contacts, i.e. these are children who are separated from their parents and have the same name and two different email addresses under Contacts. If I now want to invite the two contacts, one child - two e-mail addresses or two children - one e-mail address, to a survey, I cannot do this. Only one contact ever appears, even if I can enter, display and select the second contact in the ‘Shares’ field, it does not appear with the others. I was able to solve the problem with one child - two e-mail addresses by adding consecutive numbering to the child's name. The problem with two children - one e-mail address, I could only solve if the parents would give me a second e-mail address; which to be honest would be very inconvenient for the parents. In previous versions of the survey, this was not a problem! I have all the children in a year in one group, so in the past it was possible to select only this group to send the survey invitation, but now it doesn't work. Can you change this so that it works as it used to?

Thank you for your work and best regards, Thorsten

What did you expect, how polls should behave instead?

That you can enter the contacts that are summarised in a group in the release field and all associated contacts take part in the survey. Contacts with the same name and two different e-mail addresses or two names with the same e-mail address can also take part in the survey.

What steps does it need to replay this bug?

  1. Einen Namen zweimal unter Kontakte anlegen und bei jedem Kontakt eine eigene E-Mailadresse anlegen.

  2. Zwei Kontakte mir unterschiedlichem Namen anlegen und jedem der Kontakte die gleiche E-Mailadresse eintragen.

  3. Eine Umfrage starten und versuchen die vier Kontakte für die Teilnahme freizugeben.

Installation method

Installed/updated from the appstore (Apps section of your site)

Installation type

First time installation

Affected polls version

7.3.1

Which browser did you use, when experiencing the bug?

  • [x] Firefox
  • [ ] Chrome
  • [ ] Chromium/Chromium based (i.e. Edge)
  • [ ] Safari
  • [x] Other/Don't know

Other browser

DuckDuckGo und edge

Add your browser log here

I don't know where I can find this

Additional client environment information

all browsers I use run without extensions or other plug-ins

NC version

Nextcloud 30

Other Nextcloud version

No response

PHP engine version

Other/Don't know

Other PHP version

??

Database engine

Other/Don't know

Database Engine version or other Database

??

Which user-backends are you using?

  • [ ] Default user-backend (database)
  • [ ] LDAP/ Active Directory
  • [ ] SSO - SAML
  • [ ] Other/Don't know

Add your nextcloud server log here


Additional environment informations

The Nextcloud is a managed Nextcloud hosting at wolkesicher.de

Configuration report

The Nextcloud is a managed Nextcloud hosting at wolkesicher.de

List of activated Apps

weahterh status 1.10.0
Versions 1.23.0
User status 1.10.0
Text 4.1.0
Teams 30..0.0
Tasks 0.16.1
talk 20.1.4
share by mail 1.20.0
Related Resources 1.5.0
Recommendations 3.0.0
Privacy 2.0.0
Polls 7.3.1
Photos 3.0.2
PDF viewer 3.0.0
Password policy 2.0.0
Notifications 3.0.0
Notes 4.11.0
Nextcloud webhook support 1.1.0-dev
Nextcloud Office 8.5.3
Nextcloud announcements 2.0.0
forms 4.3.7
First run wizard 3.0.0
Files download limit 3.0.0
file sharing 1.22.0
File reminders 1.3.0
Federration 1.20.0
Deleted files 1.20.1
Deck 1.14.4
Dashboard 7.10.0
cookbook 0.11.2
contacts interaction 1.11.0
contacts 7.0.0
comments 1.20.1
collectives 2.16.1
collaborative tags 1.20.0
callobora online - build-in CODE Server 24.4.1204
Calender 5.1.0
Brute-force settings 3.0.0
AppAPI 4.0.5
Activity 3.0.0

Nextcloud Signing status

does not succeed

Additional Information

No further information

TEMEA-Landau avatar Feb 26 '25 14:02 TEMEA-Landau

I think your request is similar to https://github.com/nextcloud/polls/issues/3236.

dartcafe avatar Mar 04 '25 16:03 dartcafe

@TEMEA-Landau

I do not have a solution now, but maybe a suggestion:

  • If you have one child, but want to inform two email addresses, you can invite one of the two email addresses and forward the link of this invitation to another email address manually by copying the share link. This way the link is usable by both mail recipients
  • Two children with only one email address: Depending on the mail provider you can add an appendix to the name which will be discarded by the email provider and only the part before the appendix will be used to deliver the mail. i.e.:

Example from the Google blog

dartcafe avatar Apr 03 '25 19:04 dartcafe

This issue is marked as stale, because it had no activity in the last 30 days. It will be closed in 5 days.

github-actions[bot] avatar Jun 26 '25 03:06 github-actions[bot]

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

github-actions[bot] avatar Aug 01 '25 04:08 github-actions[bot]