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App v4.5.0 Crash at opening. Unable to use it

Open CypLef opened this issue 3 months ago • 7 comments

This issue respects the following points:

Describe the bug

I am using a Fairphone FP2 under LineageOs 18.1 (Android 11)

  1. Install Nextcloud Note version 4.4.2 from f-droid
  2. update to version 4.5.0
  3. open the app
  4. The app crash (close)

Expected behavior

The app should just open

Notes Android version

4.5.0

Notes server version

4.12.3

Nextcloud Android version

3.34.0 RC2

Nextcloud version

Nextcloud Hub 10 (31.0.9)

Device

Fairphone FP2

Android Version

11 (LineageOs 18.1)

App Store

  • [ ] Google Play Store
  • [x] F-Droid
  • [ ] Huawei App Gallery

Stacktrace

I have seen no error message. the app just shut down

CypLef avatar Oct 01 '25 13:10 CypLef

same here with Fairphone FP3 and Samsung S6 lite tablet, same app version. App sync fails. Crash upon clicking 'more' of sync error notification, no further information displayed, immediately automatic app shutdown.

matthias1707 avatar Oct 02 '25 08:10 matthias1707

Sorry, just added to the issue on top, didn't see (neither expected) the multiple other open issues describing the same problem and some solutions already...

Similar here on two different GOS Pixels vs. Nextcloud Hub 10 (31.0.5 w/ nginx) .

#1 App complains something like "cannot sync" but actually does sync both ways.

#2 New notes get created multiple times (4...6x)

Deleting mobile cache and storage, re-installing 4.5.0 did not change behaviour, but downgrading to 4.4.2 (FDroid) immediately solved any problems.

Unfortunately no mobile log saved before downgrading.

Server logs multiple of 2 kinds of errors, "NoteDoesNotExist" and "LockedException". Samples:

    • NoteDoesNotExist
      • [notes] Error: Could not read content for file: /felix/files/Notizen/Inet/Suchmaschinen.txt GET /index.php/apps/notes/api/v1/notes/129093? from 93.205.100.142 by felix at Oct 1, 2025, 7:03:50 PM

      • {"reqId":"Qki5J8oQKzlI6GOCVOz1","level":3,"time":"2025-10-01T19:03:50+02:00","remoteAddr":"93.205.100.142","user":"felix","app":"notes","method":"GET","url":"/index.php/apps/notes/api/v1/notes/129093?","message":"Could not read content for file: /felix/files/Notizen/Inet/Suchmaschinen.txt","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.34.0 RC2","version":"31.0.5.1","exception":{"Exception":"OCP\Lock\LockedException","Message":""/" is locked, existing lock on file: none","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":2165,"function":"lockPath","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1190,"function":"lockFile","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":554,"function":"basicOperation","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/File.php","line":33,"function":"file_get_contents","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Note.php","line":46,"function":"getContent","class":"OC\Files\Node\File","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Note.php","line":120,"function":"getContent","class":"OCA\Notes\Service\Note","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/Helper.php","line":67,"function":"getData","class":"OCA\Notes\Service\Note","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/NotesApiController.php","line":98,"function":"getNoteData","class":"OCA\Notes\Controller\Helper","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Util.php","line":31,"function":"OCA\Notes\Controller\{closure}","class":"OCA\Notes\Controller\NotesApiController","type":"->","args":["*** sensitive parameters replaced "]},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/Helper.php","line":146,"function":"retryIfLocked","class":"OCA\Notes\Service\Util","type":"::"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/NotesApiController.php","line":95,"function":"handleErrorResponse","class":"OCA\Notes\Controller\Helper","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":200,"function":"get","class":"OCA\Notes\Controller\NotesApiController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":307,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1040,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/View.php","Line":2064,"Previous":{"Exception":"OCP\Lock\LockedException","Message":""files/dd415b031ce9c584db57011a8428d68b" is locked, existing lock on file: none","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":298,"function":"acquireLock","class":"OC\Files\Storage\Common","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":2056,"function":"acquireLock","class":"OC\Files\Storage\Wrapper\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":2165,"function":"lockPath","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1190,"function":"lockFile","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":554,"function":"basicOperation","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/File.php","line":33,"function":"file_get_contents","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Note.php","line":46,"function":"getContent","class":"OC\Files\Node\File","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Note.php","line":120,"function":"getContent","class":"OCA\Notes\Service\Note","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/Helper.php","line":67,"function":"getData","class":"OCA\Notes\Service\Note","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/NotesApiController.php","line":98,"function":"getNoteData","class":"OCA\Notes\Controller\Helper","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Util.php","line":31,"function":"OCA\Notes\Controller\{closure}","class":"OCA\Notes\Controller\NotesApiController","type":"->","args":[" sensitive parameters replaced "]},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/Helper.php","line":146,"function":"retryIfLocked","class":"OCA\Notes\Service\Util","type":"::"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/NotesApiController.php","line":95,"function":"handleErrorResponse","class":"OCA\Notes\Controller\Helper","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":200,"function":"get","class":"OCA\Notes\Controller\NotesApiController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":307,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1040,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Storage/Common.php","Line":642,"Previous":{"Exception":"OCP\Lock\LockedException","Message":""files/dd415b031ce9c584db57011a8428d68b"("local::/var/nextcloud_data/::") is locked, existing lock on file: none","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/Storage/Common.php","line":640,"function":"acquireLock","class":"OC\Lock\MemcacheLockingProvider","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":298,"function":"acquireLock","class":"OC\Files\Storage\Common","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":2056,"function":"acquireLock","class":"OC\Files\Storage\Wrapper\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":2165,"function":"lockPath","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1190,"function":"lockFile","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":554,"function":"basicOperation","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/File.php","line":33,"function":"file_get_contents","class":"OC\Files\View","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Note.php","line":46,"function":"getContent","class":"OC\Files\Node\File","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Note.php","line":120,"function":"getContent","class":"OCA\Notes\Service\Note","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/Helper.php","line":67,"function":"getData","class":"OCA\Notes\Service\Note","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/NotesApiController.php","line":98,"function":"getNoteData","class":"OCA\Notes\Controller\Helper","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Util.php","line":31,"function":"OCA\Notes\Controller\{closure}","class":"OCA\Notes\Controller\NotesApiController","type":"->","args":[" sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/Helper.php","line":146,"function":"retryIfLocked","class":"OCA\Notes\Service\Util","type":"::"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/NotesApiController.php","line":95,"function":"handleErrorResponse","class":"OCA\Notes\Controller\Helper","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":200,"function":"get","class":"OCA\Notes\Controller\NotesApiController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":307,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1040,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Lock/MemcacheLockingProvider.php","Line":69}},"message":"Could not read content for file: /felix/files/Notizen/Inet/Suchmaschinen.txt","exception":[],"CustomMessage":"Could not read content for file: /felix/files/Notizen/Inet/Suchmaschinen.txt"},"id":"68dd5f59c9cb2"}

    • LockedException
      • [notes] Error: Controller failed with OCA\Notes\Service\NoteDoesNotExistException DELETE /index.php/apps/notes/api/v1/notes/143747? from 80.187.75.150 by felix at Oct 1, 2025, 5:59:28 PM

      • {"reqId":"S6OfDet79O1mjxMvNOsl","level":3,"time":"2025-10-01T17:59:28+02:00","remoteAddr":"80.187.75.150","user":"felix","app":"notes","method":"DELETE","url":"/index.php/apps/notes/api/v1/notes/143747?","message":"Controller failed with OCA\Notes\Service\NoteDoesNotExistException","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.34.0 RC2","version":"31.0.5.1","exception":{"Exception":"OCA\Notes\Service\NoteDoesNotExistException","Message":"","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/notes/lib/Service/NotesService.php","line":149,"function":"getFileById","class":"OCA\Notes\Service\NotesService","type":"::"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/NotesApiController.php","line":226,"function":"delete","class":"OCA\Notes\Service\NotesService","type":"->"},{"file":"/var/www/nextcloud/apps/notes/lib/Service/Util.php","line":31,"function":"OCA\Notes\Controller\{closure}","class":"OCA\Notes\Controller\NotesApiController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/Helper.php","line":146,"function":"retryIfLocked","class":"OCA\Notes\Service\Util","type":"::"},{"file":"/var/www/nextcloud/apps/notes/lib/Controller/NotesApiController.php","line":225,"function":"handleErrorResponse","class":"OCA\Notes\Controller\Helper","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":200,"function":"destroy","class":"OCA\Notes\Controller\NotesApiController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":307,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1040,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/apps/notes/lib/Service/NotesService.php","Line":216,"message":"Controller failed with OCA\Notes\Service\NoteDoesNotExistException","exception":[],"CustomMessage":"Controller failed with OCA\Notes\Service\NoteDoesNotExistException"},"id":"68dd5f63c6fe3"}

flixmart avatar Oct 02 '25 08:10 flixmart

maybe a duplicate of #2848 or #2849 ?

fabolhak avatar Oct 04 '25 13:10 fabolhak

Correct me if im wrong, but this is a startup crash vs a sync error and crash when viewing the error.

I'm seeing the latter two issues but I'm still able to open the app without crashing.

JulianHeuser avatar Oct 04 '25 21:10 JulianHeuser

It crashes no matter what, uninstalling and installing the app, clearing the cache, clearing storage, uninstall and reboot phone then installing again, nothing.

It crashes at sync it crash at opening the logs it just crash, my Note is updated, and my instance is Nextcloud Hub 10 (31.0.8) and I have no clue what else to try.

killua99 avatar Oct 05 '25 15:10 killua99

Working solution, for the time being, as others pointed out: Deinstall, then install version 4.4.2 (via F-Droid).

matthias1707 avatar Oct 05 '25 16:10 matthias1707

And if I do not have F-Droid? But google play only?

GAS85 avatar Oct 12 '25 20:10 GAS85