Internal Server Error

[jiyang1018]

I completed deleted the previous docker, and all the files left in appdata directory, pulled the latest, and started over. It worked for the past week until last night. This morning, all my nextcloud clients couldn't connect, and I believe the kill switch on my server got triggered; I restarted my unraid server. After all dockers were running, I got this error first then it cycled between this and the previous one a little bit now it gives only this:

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

log seems to be a repeatition of this with different "reqId" and "time"

{"reqId":"Y2QEMoVcE1MMqBJs2Nd3ZgAAAEY","level":3,"time":"2022-11-03T18:10:58+00:00","remoteAddr":"69.75.39.170","user":"--","app":"remote","method":"GET","url":"/status.php","message":"WRONGPASS invalid username-password pair","userAgent":"Mozilla/5.0 (Windows) mirall/3.4.0stable-Win64 (build 20211129) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"24.0.5.1","exception":{"Exception":"RedisException","Message":"WRONGPASS invalid username-password pair","Code":0,"Trace":[{"file":"/data/nextcloud/lib/private/RedisFactory.php","line":143,"function":"auth","class":"Redis","type":"->","args":["*** sensitive parameters replaced "]},{"file":"/data/nextcloud/lib/private/RedisFactory.php","line":178,"function":"create","class":"OC\RedisFactory","type":"->"},{"file":"/data/nextcloud/lib/private/Memcache/Redis.php","line":43,"function":"getInstance","class":"OC\RedisFactory","type":"->"},{"file":"/data/nextcloud/lib/private/Memcache/Factory.php","line":118,"function":"__construct","class":"OC\Memcache\Redis","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":1106,"function":"createLocking","class":"OC\Memcache\Factory","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":162,"function":"OC\{closure}","class":"OC\Server","type":"->","args":[" sensitive parameters replaced "]},{"file":"/data/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":122,"function":"OC\AppFramework\Utility\{closure}","class":"OC\AppFramework\Utility\SimpleContainer","type":"->","args":[" sensitive parameters replaced "]},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":129,"function":"offsetGet","class":"Pimple\Container","type":"->"},{"file":"/data/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\AppFramework\Utility\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":57,"function":"query","class":"OC\ServerContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":2082,"function":"get","class":"OC\AppFramework\Utility\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Files/View.php","line":122,"function":"getLockingProvider","class":"OC\Server","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":454,"function":"__construct","class":"OC\Files\View","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":162,"function":"OC\{closure}","class":"OC\Server","type":"->","args":[" sensitive parameters replaced "]},{"file":"/data/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":122,"function":"OC\AppFramework\Utility\{closure}","class":"OC\AppFramework\Utility\SimpleContainer","type":"->","args":[" sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":129,"function":"offsetGet","class":"Pimple\Container","type":"->"},{"file":"/data/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\AppFramework\Utility\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":57,"function":"query","class":"OC\ServerContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":1445,"function":"get","class":"OC\AppFramework\Utility\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/base.php","line":602,"function":"boot","class":"OC\Server","type":"->"},{"file":"/data/nextcloud/lib/base.php","line":1111,"function":"init","class":"OC","type":"::"},{"file":"/data/nextcloud/status.php","line":37,"args":["/data/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/data/nextcloud/lib/private/RedisFactory.php","Line":143,"CustomMessage":"--"}}`

I tried status.php, and it returned:

Bad Request
Your browser sent a request that this server could not understand.
Reason: You're speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

Please let me know what info is needed to solve this issue. Thanks in advance.

[monsieurhannes]

Can you run this in your CLI: docker exec -it nextcloudpi ncp-report? You can post the output here.

[jiyang1018]

Can you run this in your CLI: docker exec -it nextcloudpi ncp-report? You can post the output here.

I removed a few lines in "tursted domain", and I hope that does not matter.

<--! Paste this in GitHub report -->

NextCloudPi diagnostics

NextCloudPi version  v1.50.2
NextCloudPi image    NextCloudPi_docker_09-29-22
OS                   Debian GNU/Linux 11. 5.19.14-Unraid (x86_64)
automount            no
USB devices          sda 
datadir              /data/nextcloud/data
data in SD           no
data filesystem      fuseblk
data disk usage      30T/52T
rootfs usage         9.1G/30G
swapfile             none
dbdir                /data/database
Nextcloud check      ok
Nextcloud version    24.0.5.1
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        up
HPB service          down
Postfix service      up
Internet check       ok
public IP            ***REMOVED SENSITIVE VALUE***
public IP            ***REMOVED SENSITIVE VALUE***
Port check 80        closed
Port check 443       closed
IP                   ***REMOVED SENSITIVE VALUE***
gateway              ***REMOVED SENSITIVE VALUE***
Interface            eth0
certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         no
Uptime               12days

Nextcloud configuration

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": {
            "0": "localhost",
            "7": "nextcloudpi",
            "5": "nextcloudpi.local",
            "8": "nextcloudpi.lan",
            "3": "ba86412e96f5",

        },
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "24.0.5.1",
        "overwrite.cli.url": "https:\/\/ba86412e96f5\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "tempdirectory": "\/var\/www\/nextcloud\/data\/tmp",
        "mail_smtpmode": "sendmail",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "overwriteprotocol": "https",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false
    }
}

HTTPd logs

[Sat Nov 12 02:39:44.075758 2022] [authz_host:error] [pid 126:tid 23041199257344] [client 192.241.200.149:55574] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Sat Nov 12 02:39:44.082526 2022] [authz_core:error] [pid 126:tid 23041199257344] [client 192.241.200.149:55574] AH01630: client denied by server configuration: /var/www/ncp-web/
[Sat Nov 12 02:44:10.415112 2022] [authz_host:error] [pid 126:tid 23041701058304] [client 198.235.24.158:64972] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Sat Nov 12 02:44:10.415147 2022] [authz_core:error] [pid 126:tid 23041701058304] [client 198.235.24.158:64972] AH01630: client denied by server configuration: /var/www/ncp-web/
[Sat Nov 12 07:18:24.842165 2022] [authz_core:error] [pid 126:tid 23041216067328] [client 167.94.138.118:44768] AH01630: client denied by server configuration: /var/www/ncp-web/
[Sat Nov 12 07:18:25.184123 2022] [authz_core:error] [pid 125:tid 23041201358592] [client 167.94.138.118:50084] AH01630: client denied by server configuration: /var/www/ncp-web/
[Sat Nov 12 22:32:53.268175 2022] [authz_core:error] [pid 125:tid 23041222371072] [client 167.248.133.117:58578] AH01630: client denied by server configuration: /var/www/ncp-web/
[Sat Nov 12 22:32:53.447730 2022] [authz_core:error] [pid 126:tid 23041199257344] [client 167.248.133.117:50160] AH01630: client denied by server configuration: /var/www/ncp-web/
[Sun Nov 13 04:04:32.161146 2022] [authz_host:error] [pid 126:tid 23041209763584] [client 161.35.170.224:40638] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Sun Nov 13 04:04:32.161187 2022] [authz_core:error] [pid 126:tid 23041209763584] [client 161.35.170.224:40638] AH01630: client denied by server configuration: /var/www/ncp-web/
[Sun Nov 13 04:56:09.649874 2022] [authz_core:error] [pid 125:tid 23041696839424] [client 3.101.147.134:39322] AH01630: client denied by server configuration: /var/www/ncp-web/
[Sun Nov 13 05:18:29.639619 2022] [authz_host:error] [pid 126:tid 23041224472320] [client 192.241.210.186:37504] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Sun Nov 13 05:18:29.639652 2022] [authz_core:error] [pid 126:tid 23041224472320] [client 192.241.210.186:37504] AH01630: client denied by server configuration: /var/www/ncp-web/
[Mon Nov 14 06:41:07.184000 2022] [authz_host:error] [pid 125:tid 23041703167744] [client 192.241.199.81:41824] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Mon Nov 14 06:41:07.211869 2022] [authz_core:error] [pid 125:tid 23041703167744] [client 192.241.199.81:41824] AH01630: client denied by server configuration: /var/www/ncp-web/
[Mon Nov 14 13:06:40.557694 2022] [authz_core:error] [pid 126:tid 23041090254592] [client 167.94.138.45:40402] AH01630: client denied by server configuration: /var/www/ncp-web/
[Mon Nov 14 14:39:29.296754 2022] [authz_core:error] [pid 125:tid 23041211864832] [client 162.142.125.220:53222] AH01630: client denied by server configuration: /var/www/ncp-web/
[Mon Nov 14 14:39:29.521488 2022] [authz_core:error] [pid 126:tid 23041696839424] [client 162.142.125.220:55128] AH01630: client denied by server configuration: /var/www/ncp-web/
[Tue Nov 15 13:06:11.152849 2022] [authz_host:error] [pid 126:tid 23041207662336] [client 205.210.31.186:61678] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Tue Nov 15 13:06:11.156912 2022] [authz_core:error] [pid 126:tid 23041207662336] [client 205.210.31.186:61678] AH01630: client denied by server configuration: /var/www/ncp-web/

Database logs

tail: cannot open '/var/log/mysql/*.log' for reading: No such file or directory

Nextcloud logs

{"reqId":"Y3RreIVcE1MMqBJs2NeeJQAAAEc","level":3,"time":"2022-11-16T04:47:52+00:00","remoteAddr":"69.75.39.170","user":"--","app":"remote","method":"GET","url":"/status.php","message":"WRONGPASS invalid username-password pair","userAgent":"Mozilla/5.0 (Windows) mirall/3.4.0stable-Win64 (build 20211129) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"24.0.5.1","exception":{"Exception":"RedisException","Message":"WRONGPASS invalid username-password pair","Code":0,"Trace":[{"file":"/data/nextcloud/lib/private/RedisFactory.php","line":143,"function":"auth","class":"Redis","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/RedisFactory.php","line":178,"function":"create","class":"OC\\RedisFactory","type":"->"},{"file":"/data/nextcloud/lib/private/Memcache/Redis.php","line":43,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/data/nextcloud/lib/private/Memcache/Factory.php","line":118,"function":"__construct","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":1106,"function":"createLocking","class":"OC\\Memcache\\Factory","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":162,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":122,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":129,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/data/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":57,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":2082,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Files/View.php","line":122,"function":"getLockingProvider","class":"OC\\Server","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":454,"function":"__construct","class":"OC\\Files\\View","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":162,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":122,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":129,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/data/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":57,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":1445,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/base.php","line":602,"function":"boot","class":"OC\\Server","type":"->"},{"file":"/data/nextcloud/lib/base.php","line":1111,"function":"init","class":"OC","type":"::"},{"file":"/data/nextcloud/status.php","line":37,"args":["/data/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/data/nextcloud/lib/private/RedisFactory.php","Line":143,"CustomMessage":"--"}}
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{"reqId":"Y3Rt7kh5n8UZ8cGZg-IUHwAAABc","level":3,"time":"2022-11-16T04:58:22+00:00","remoteAddr":"192.168.3.1","user":"--","app":"remote","method":"GET","url":"/status.php","message":"WRONGPASS invalid username-password pair","userAgent":"Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"24.0.5.1","exception":{"Exception":"RedisException","Message":"WRONGPASS invalid username-password pair","Code":0,"Trace":[{"file":"/data/nextcloud/lib/private/RedisFactory.php","line":143,"function":"auth","class":"Redis","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/RedisFactory.php","line":178,"function":"create","class":"OC\\RedisFactory","type":"->"},{"file":"/data/nextcloud/lib/private/Memcache/Redis.php","line":43,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/data/nextcloud/lib/private/Memcache/Factory.php","line":118,"function":"__construct","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":1106,"function":"createLocking","class":"OC\\Memcache\\Factory","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":162,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":122,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":129,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/data/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":57,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":2082,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Files/View.php","line":122,"function":"getLockingProvider","class":"OC\\Server","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":454,"function":"__construct","class":"OC\\Files\\View","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":162,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":122,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":129,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/data/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":57,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":1445,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/base.php","line":602,"function":"boot","class":"OC\\Server","type":"->"},{"file":"/data/nextcloud/lib/base.php","line":1111,"function":"init","class":"OC","type":"::"},{"file":"/data/nextcloud/status.php","line":37,"args":["/data/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/data/nextcloud/lib/private/RedisFactory.php","Line":143,"CustomMessage":"--"}}

[ZendaiOwl]

It looks like something has happened with the redis server, the username & password doesn't match anymore. When you deleted the files in the 'appdata' directory, did you remove the volume or leave the old one?

You can also check the logs with docker logs nextcloudpi

[nunq]

Hi all,

I think the same thing happened to me today when I tried upgrading my ncp v1.50.1 container running nextcloud 24.0.8. (First I upgraded the container and then nextcloud within the container. This method probably isn't the proper way to do it but anyhow...)

After upgrading I tried accessing my nextcloud and it sporadically threw HTTP 500s at me, when I looked at the logs I found a bunch of these: RedisException: WRONGPASS and NOAUTH (see attached logs).

It seems Redis changed their auth scheme in v6.x and a 'default' user now exists. From what I've read when this user is not supplied the 'default' user should be implicitly used, but apparently that doesn't happen or otherwise I wouldn't be getting these auth errors.

Then I looked into the source code and it seems that nextcloud can in fact send a username, I just didn't have that parameter set in my config.php because it wasn't needed before.

working (for me) redis conf:

'redis' =>                           
array (                                                                 
    'host' => '/var/run/redis/redis.sock',
    'user' => 'default',     
    'port' => 0,
    'timeout' => 0.0,
    'password' => 'PASSWORD',
)

I hope this helps.

Relevant logs:

NextCloudPi diagnostics

NextCloudPi version  v1.51.0
NextCloudPi image    NextcloudPi_docker_01-22-23
OS                   Debian GNU/Linux 11. 5.15.0-58-generic (x86_64)
automount            no
USB devices          none
datadir              /data/nextcloud/data
data in SD           yes
data filesystem      ext2/ext3
data disk usage      35G/75G
rootfs usage         35G/75G
swapfile             none
dbdir                /data/database
Nextcloud check      ok
Nextcloud version    25.0.3.2
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        up
HPB service          down
Postfix service      up
Internet check       ok
public IP            ***REMOVED SENSITIVE VALUE***
public IP            ***REMOVED SENSITIVE VALUE***
Port check 80        closed
Port check 443       closed
IP                   ***REMOVED SENSITIVE VALUE***
gateway              ***REMOVED SENSITIVE VALUE***
Interface            eth0
certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         no
Uptime               24days

Nextcloud logs

{"reqId":"Y_ocjeWftqlVc_qRgKM2tQAAAEQ","level":3,"time":"2023-02-25T14:34:53+00:00","remoteAddr":"172.17.0.1","user":"--","app":"core","method":"GET","url":"/avatar/ncp/64?v=11","message":"WRONGPASS invalid username-password pair","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/110.0","version":"25.0.3.2","exception":{"Exception":"RedisException","Message":"WRONGPASS invalid username-password pair","Code":0,"Trace":[{"file":"/data/nextcloud/lib/private/RedisFactory.php","line":143,"function":"auth","class":"Redis","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/RedisFactory.php","line":178,"function":"create","class":"OC\\RedisFactory","type":"->"},{"file":"/data/nextcloud/lib/private/Memcache/Redis.php","line":43,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/data/nextcloud/lib/private/Memcache/Factory.php","line":118,"function":"__construct","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":1120,"function":"createLocking","class":"OC\\Memcache\\Factory","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":162,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":122,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":129,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/data/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":57,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":2070,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Files/View.php","line":117,"function":"getLockingProvider","class":"OC\\Server","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":462,"function":"__construct","class":"OC\\Files\\View","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":162,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":122,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":129,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/data/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":57,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/data/nextcloud/lib/private/Server.php","line":1472,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/data/nextcloud/lib/base.php","line":617,"function":"boot","class":"OC\\Server","type":"->"},{"file":"/data/nextcloud/lib/base.php","line":1144,"function":"init","class":"OC","type":"::"},{"file":"/data/nextcloud/index.php","line":34,"args":["/data/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/data/nextcloud/lib/private/RedisFactory.php","Line":143,"CustomMessage":"--"}}
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[feutl]

Are those two somehow releated, I do have the same issues and struggling in finding the reason, but if someone helps, perhaps I can provide some information. https://github.com/nextcloud/nextcloudpi/issues/1740#issuecomment-1466188049

[feutl]

Adding "default" user to the config.php redis configuration for my NCP-docker installation removed the error from the logs and for now it seems it has fixed some of the weird issues coming with a redis problem.

[feutl]

After a reboot of my NCP docker I have the same issue again. The docker installation changes the redis password every reboot, so I assume that this messes things up if the user is being set because even with the default user I get the error again :(

[feutl]

I did some more testing, and actually not the default user fixed the problem, but restarting php after the docker instance was booted. It seems that the password change, which is done on every restart for the docker installation is propagated to the redis config, but not all services are rebooted afterwards.

For now I do a restart of redis and php and the problems on my NCP docker instance disappeared. service redis-server restart service php8.1-fpm restart