mail icon indicating copy to clipboard operation
mail copied to clipboard

Move a mail from spam box (outside mail app) without having it immediately moved back

Open franshst opened this issue 1 year ago • 3 comments

Is your feature request related to a problem? Please describe.

I have a setup where we use multiple mail clients to access mail. One of the clients is Nextcloud mail, other clients could be thunderbird, IOS mail, Google mail (Android). When Nextcloud mail finds a suspicious mail, it moves it to the spam folder. When I use one of the other mail clients to put the mail back in the inbox, Nextcloud mail immediately moves it back. I have to login to Nextcloud to get the mail where I want it. This is a hassle and I notice I miss mails because of this behaviour.

Describe the solution you'd like

Note that most mail servers already have a built-in spam filter. So, the most easy solution is to have an option not to scan the mail for suspicious content, and not move mail at all.

Describe alternatives you've considered

  • Not using Nextcloud mail at all, but only the other clients.
  • A better alternative might be that Nextcloud mail keeps track of the mails it marked as spam. If another mail client is used to remove the mail from the spam folder, then Nextcloud mail should honor this action.

Additional context

No response

franshst avatar Apr 12 '24 12:04 franshst

When Nextcloud mail finds a suspicious mail, it moves it to the spam folder. When I use one of the other mail clients to put the mail back in the inbox, Nextcloud mail immediately moves it back.

There is no such feature in this app

ChristophWurst avatar Apr 15 '24 08:04 ChristophWurst

This is a bug that is caused by #9168

meichthys avatar May 23 '24 19:05 meichthys

Is there any progress on this issue? We have a shared mailbox and it is impossible to move a mail from the spambucket to the inbox. It is immediately moved back. Presumably because the nextcloud mail of one of the other users of the mailbox finds it to be spam.

franshst avatar Oct 07 '24 10:10 franshst