mail icon indicating copy to clipboard operation
mail copied to clipboard

"Send" button is disabled when writing new message

Open mstaudinger opened this issue 4 years ago • 5 comments

Expected behavior

When clicking on "New Message" and filling in a recipient, subject, and message body, the blue "Send" button should be dark blue and clickable. Inspector HTML output when sending is enabled:

<input data-v-ee7216e4="" type="submit" class="submit-message send primary icon-confirm-white" value="Send">

Actual behavior

When writing a new message, the "Send" button is light blue, and disabled / not clickable. This applies only to writing a new message. If I reply to an existing email in my inbox, the "Send" button is working as expected. And I know from this that my SMTP settings are correct. Inspector HTML output observed: <input data-v-ee7216e4="" type="submit" disabled="disabled" class="submit-message send primary icon-confirm-white" value="Send">

Mail app

Mail app version: 1.10.5

Mailserver or service: Local / Postfix 3.6.2

Server configuration

Operating system: FreeBSD 12.2

Web server: Apache 2.4.x

Database: MySQL 8.0.26

PHP version: PHP 7.4.23

Nextcloud Version: 22.2.0 - but also observed in 21.0.2

Client configuration

Browser: Observed in both Safari 12.1.2 and Brave 1.29.77 / Chromium: 93.0.4577.63

Operating system: MacOS Mojave 10.14.6

mstaudinger avatar Oct 11 '21 03:10 mstaudinger

Upon further investigation this is arguably not a bug, but user error.... however, there's definitely something lacking here in the UX.

After taking out the "disabled" CSS attribute I tried to send the mail and got something useful from my mail log - namely, "4 4.5.1 Error: no valid recipients".

I added the recipient to my contact list and selected it that way, and lo, I was able to send. My mistake was assuming that entering an email address, and pressing 'tab' or clicking on to another section of the message would be sufficient to indicate intent to add that address as a recipient. In fact, pressing "enter" or selecting it from the contact list seems to be the only way to proceed here.

mstaudinger avatar Oct 11 '21 03:10 mstaudinger

This is related to https://github.com/nextcloud/mail/issues/2769 then.

ChristophWurst avatar Oct 11 '21 08:10 ChristophWurst

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Apr 16 '22 05:04 stale[bot]

From https://github.com/nextcloud/mail/issues/2769#issuecomment-2004385999

Ideally Send should never be grayed out and a missing recipient or subject or any other reason the mail cannot be sent should display a warning with the exact reason when the send button is pressed.

elBoberido avatar Mar 25 '24 21:03 elBoberido

Is there any update/fix for this yet?

mtissington avatar Mar 26 '24 18:03 mtissington