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wrong character encoding

Open bahaou opened this issue 1 month ago • 2 comments

Steps to reproduce

1.receive an email in arabic (a reply). (this does not happen everytime .)

Expected behavior

see text in arabic as expected

Actual behavior

caracters ar not decoded properly

Image

the problem is not from mail server . as same email appear in outlook correctly

Image

Mail app version

latest

Nextcloud version

lates

Mailserver or service

mailcow

Operating system

ubuntu

PHP engine version

PHP 8.3

Nextcloud memory caching

No response

Web server

Nginx

Database

MySQL

Additional info

No response

bahaou avatar Nov 19 '25 08:11 bahaou

Hello, i tried with different scenarios, and cannot reproduce the issue. Can you please send us one of the emails that it is not shown correctly, and that doesnt have sensitive data in a .eml format?

GretaD avatar Nov 25 '25 09:11 GretaD

Fwd_ ÚíÈ ãÕäÚí Ýí ÇáØÇæáÉ RY-1168 ØÇæáÉ ØÚÇã.eml

it appears as a normal email with subject ÚíÈ ãÕäÚí Ýí ÇáØÇæáÉ RY-1168 ØÇæáÉ ØÚÇã .

the first email who received it it appeared like that . the second one who replied or transferred the file , the subject will indeed become that . I hope you understood .

bahaou avatar Nov 27 '25 13:11 bahaou