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dropp mail in custom folder not possible

Open csxdotcc opened this issue 2 months ago • 9 comments

Steps to reproduce

  1. create folder or sub folder via "Add folder"
  2. select inbox
  3. drag random email to folder tree

Expected behavior

drop indicator shows up and drop is possible to any user created folder

Actual behavior

drop indicator and actual drop does not work. the folder does not get greyed out. "droppable-mailbox="enabled"" is set.

BUT, this works on a single user created folder;

  • the first to be created
  • created few weeks ago on a previous version of mail-app

Mail app version

5.5.9

Nextcloud version

31.0.9

Mailserver or service

plex

Operating system

Linux 6.8.0-52

PHP engine version

PHP 8.3

Nextcloud memory caching

No response

Web server

Nginx

Database

MariaDB

Additional info

"move message" to these folders works! dragging from folder also works.

csxdotcc avatar Oct 14 '25 19:10 csxdotcc

Thanks for the report

I am able to drag and drop emails from one mailbox to another. I could not find any mailbox that does not show droppable. Did you try to drag across two accounts?

ChristophWurst avatar Oct 15 '25 09:10 ChristophWurst

same mailbox (only one is set up) did you create a folder/subfolder in version 5.5.9 / 5.5.10 ?

csxdotcc avatar Oct 19 '25 17:10 csxdotcc

I tested with main

ChristophWurst avatar Oct 20 '25 06:10 ChristophWurst

Can possibly confirm, I have the same issue with one folder of my work email (last folder in the list, in case that makes a difference). The other account works fine with all folders:

Image

jancborchardt avatar Oct 21 '25 12:10 jancborchardt

seems like any new folder sits at the bottom // should be alphabetical IMHO

did you crate test folders in other accounts while using v5.5.10 or 5.5.11 ?

updated to 5.5.11 today, and created the 4th & 5th test folder

now i am able to drop mails in 4 out of 5 test folders, not the last/newest one though. same @jancborchardt

csxdotcc avatar Oct 25 '25 00:10 csxdotcc

deleted the broken folder, last in one in mail-navigation -> the now last folder still works.

csxdotcc avatar Oct 25 '25 00:10 csxdotcc

Hi there! It looks like this issue hasn’t seen much activity for a while and might need a bit more information to move forward. If we don’t hear back soon, we may close it to keep things organized. Thanks again for your contributions – we really appreciate it!

nextcloud-command avatar Nov 24 '25 00:11 nextcloud-command

This is definitely still an issue. Just tested with our cloud.nc instance.

jancborchardt avatar Dec 04 '25 11:12 jancborchardt

Thanks for the triage

ChristophWurst avatar Dec 04 '25 11:12 ChristophWurst