nextcloud
Slow opening emails
Steps to reproduce
- Click on an email
- It takes over a second to load the email
Expected behavior
It should load it fast, like all other clients i've used with Purelymail
Actual behavior
It load the emails really slowly.
Mail app version
5.4.0
Nextcloud version
31.0.8
Mailserver or service
Purelymail
Operating system
Ubuntu Server 24.04
PHP engine version
PHP 8.3
Nextcloud memory caching
No response
Web server
Apache (supported)
Database
MySQL
Additional info
No response
Thanks for the report!
This is possibly a duplicate of https://github.com/nextcloud/mail/issues/10384. Could you please check your DNS?
I use the Nextcloud snap on Ubuntu Server with default network config. It's running on a HyperV host under Windows Server.
Thanks for the information. Have you checked if DNS operations could be the bottleneck?
DNS shouldn't be an issue. No other services using the DNS server has speed issues.
I think the best way to "x-ray" the slowness is to create an xdebug profile: https://xdebug.org/docs/profiler. Is that something you could do? It would show us precisely where time is spent.
How would that be done with the Nextcloud Snap? I'm not very good with snaps, but aren't they read only?
I don't think it is in this case, since PHP is part of the snap, tho i could be wrong.
Hi there! It looks like this issue hasn’t seen much activity for a while and might need a bit more information to move forward. If we don’t hear back soon, we may close it to keep things organized. Thanks again for your contributions – we really appreciate it!
This issue is not stale, it's still happening. But it is a duplicate of #10384
I unfortunately hhave another deployment in jeopardy because of it, the new client loves nextcloud but 30 seconds to open an email is derailing the whole thing and breaking the magic. No one will put up with those load times unfortunately.
Anyway I can get an XDebug trace for you, I'll post some more details over at #10384.
Hi there! It looks like this issue hasn’t seen much activity for a while and might need a bit more information to move forward. If we don’t hear back soon, we may close it to keep things organized. Thanks again for your contributions – we really appreciate it!