nextcloud
Sieve not working
Steps to reproduce
1.open mail app 2.go to account setting sieve 3.sieve emty and save keep spinning
Expected behavior
show sieve script made in roundcube...which is working with same mail server...on dovecot log, nextcloud mail do not send username(email address)...is empty!
Actual behavior
not working!...log ...there is no auth protocol....it is plain login on dovecot...roundcube work
Mail app version
3.7.8
Mailserver or service
imap dovecot
Operating system
ubuntu 24.04
PHP engine version
PHP 8.3
Web server
Apache (supported)
Database
MariaDB
Additional info
{"reqId":"eiVokYiILNU9BBRwlpRr","level":3,"time":"2024-09-12T17:00:51+00:00","remoteAddr":"2a00:5dc2:11:4::22","user":"015D1767-5A9A-415C-ABA1-E4A3CD2183D7","app":"mail","method":"GET","url":"/index.php/apps/mail/api/out-of-office/3709","message":"Connection to ManageSieve at mailsenat.senat.ro:4190 failed. No supported authentication method found. The server supports these methods: , but we only support: EXTERNAL, PLAIN, LOGIN","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36 Edg/128.0.0.0","version":"29.0.7.1","exception":{"Exception":"OCA\Mail\Exception\CouldNotConnectException","Message":"Connection to ManageSieve at mailsenat.senat.ro:4190 failed. No supported authentication method found. The server supports these methods: , but we only support: EXTERNAL, PLAIN, LOGIN","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/mail/lib/Service/SieveService.php","line":48,"function":"getClient","class":"OCA\Mail\Service\SieveService","type":"->"},{"file":"/var/www/nextcloud/apps/mail/lib/Service/OutOfOfficeService.php","line":75,"function":"getActiveScript","class":"OCA\Mail\Service\SieveService","type":"->"},{"file":"/var/www/nextcloud/apps/mail/lib/Controller/OutOfOfficeController.php","line":71,"function":"parseState","class":"OCA\Mail\Service\OutOfOfficeService","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":232,"function":"getState","class":"OCA\Mail\Controller\OutOfOfficeController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":138,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":331,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1058,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":49,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/apps/mail/lib/Service/SieveService.php","Line":90,"Previous":{"Exception":"Horde\ManageSieve\Exception","Message":"No supported authentication method found. The server supports these methods: , but we only support: EXTERNAL, PLAIN, LOGIN","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/mail/vendor/nextcloud/horde-managesieve/lib/Horde/ManageSieve.php","line":592,"function":"_getBestAuthMethod","class":"Horde\ManageSieve","type":"->"},{"file":"/var/www/nextcloud/apps/mail/vendor/nextcloud/horde-managesieve/lib/Horde/ManageSieve.php","line":392,"function":"_cmdAuthenticate","class":"Horde\ManageSieve","type":"->"},{"file":"/var/www/nextcloud/apps/mail/vendor/nextcloud/horde-managesieve/lib/Horde/ManageSieve.php","line":243,"function":"login","class":"Horde\ManageSieve","type":"->","args":["*** sensitive parameters replaced "]},{"file":"/var/www/nextcloud/apps/mail/vendor/nextcloud/horde-managesieve/lib/Horde/ManageSieve.php","line":215,"function":"_handleConnectAndLogin","class":"Horde\ManageSieve","type":"->"},{"file":"/var/www/nextcloud/apps/mail/lib/Sieve/SieveClientFactory.php","line":113,"function":"__construct","class":"Horde\ManageSieve","type":"->"},{"file":"/var/www/nextcloud/apps/mail/lib/Sieve/SieveClientFactory.php","line":65,"function":"createClient","class":"OCA\Mail\Sieve\SieveClientFactory","type":"->","args":[" sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/apps/mail/lib/Service/SieveService.php","line":88,"function":"getClient","class":"OCA\Mail\Sieve\SieveClientFactory","type":"->"},{"file":"/var/www/nextcloud/apps/mail/lib/Service/SieveService.php","line":48,"function":"getClient","class":"OCA\Mail\Service\SieveService","type":"->"},{"file":"/var/www/nextcloud/apps/mail/lib/Service/OutOfOfficeService.php","line":75,"function":"getActiveScript","class":"OCA\Mail\Service\SieveService","type":"->"},{"file":"/var/www/nextcloud/apps/mail/lib/Controller/OutOfOfficeController.php","line":71,"function":"parseState","class":"OCA\Mail\Service\OutOfOfficeService","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":232,"function":"getState","class":"OCA\Mail\Controller\OutOfOfficeController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":138,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":331,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1058,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":49,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/apps/mail/vendor/nextcloud/horde-managesieve/lib/Horde/ManageSieve.php","Line":1104},"message":"Connection to ManageSieve at mailsenat.senat.ro:4190 failed. No supported authentication method found. The server supports these methods: , but we only support: EXTERNAL, PLAIN, LOGIN","exception":[],"CustomMessage":"Connection to ManageSieve at mailsenat.senat.ro:4190 failed. No supported authentication method found. The server supports these methods: , but we only support: EXTERNAL, PLAIN, LOGIN"},"id":"66e31fbd4b1b2"}
Hi, did you configure to use the same credentials as for IMAP or use own credentials? The log snippet shows that our mail app and your sieve server cannot agree on an authentication method.
....use the same user/pass....roundcube to the same imap server works flowless!
@.***
Sergiu Papuc Consilier Directia Generala Economica
Parlamentul României, SENAT Calea 13 Septembrie, nr. 1-3, sector 5, Bucureşti, 050711 tel: (+40) 743.009.940 e-mail: @.@.> web: www.senat.rohttp://www.senat.ro/
From: Daniel @.> Sent: vineri, 11 octombrie 2024 19:40 To: nextcloud/mail @.> Cc: Sergiu Papuc @.>; Author @.> Subject: Re: [nextcloud/mail] Sieve not working (Issue #10139)
Hi, did you configure to use the same credentials as for IMAP or use own credentials? The log snippet shows that our mail app and your sieve server cannot agree on an authentication method.
— Reply to this email directly, MailScanner has detected definite fraud in the website at "github.com". Do not trust this website: view it on GitHubhttps://github.com/nextcloud/mail/issues/10139#issuecomment-2407770282, or MailScanner has detected definite fraud in the website at "github.com". Do not trust this website: unsubscribehttps://github.com/notifications/unsubscribe-auth/AZA3VMRAHIRUOA4KITBVJM3Z275OPAVCNFSM6AAAAABODWXRBOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMBXG43TAMRYGI. You are receiving this because you authored the thread.Message ID: @.@.>> [ { @.": "http://schema.org", @.": "EmailMessage", "potentialAction": { @.": "ViewAction", "target": "https://github.com/nextcloud/mail/issues/10139#issuecomment-2407770282", "url": "https://github.com/nextcloud/mail/issues/10139#issuecomment-2407770282", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { @.": "Organization", "name": "GitHub", "url": "https://github.com" } } ]
It appears that your Roundcube installation is hosted on the same server as Dovecot, which may require specific authentication configurations. Based on the exception provided, it seems that Dovecot is returning an empty list of available authentication methods. Could you please consult your system administrators to verify whether login for Sieve is permitted for external clients?
...no...is the same username and password, tested also from roundcube hosted on another server...works!
Trimis de pe Outlook pentru Androidhttps://aka.ms/AAb9ysg
From: Daniel @.> Sent: Wednesday, October 16, 2024 2:56:35 PM To: nextcloud/mail @.> Cc: sergiupapuc @.>; Author @.> Subject: Re: [nextcloud/mail] Sieve not working (Issue #10139)
It appears that your Roundcube installation is hosted on the same server as Dovecot, which may require specific authentication configurations. Based on the exception provided, it seems that Dovecot is returning an empty list of available authentication methods. Could you please consult your system administrators to verify whether login for Sieve is permitted for external clients?
— Reply to this email directly, MailScanner has detected definite fraud in the website at "github.com". Do not trust this website: view it on GitHubhttps://github.com/nextcloud/mail/issues/10139#issuecomment-2416601122, or MailScanner has detected definite fraud in the website at "github.com". Do not trust this website: unsubscribehttps://github.com/notifications/unsubscribe-auth/AZA3VMU6XURAZRLPQAJ3B43Z3ZH7HAVCNFSM6AAAAABODWXRBOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMJWGYYDCMJSGI. You are receiving this because you authored the thread.Message ID: @.***>
[ { @.": "http://schema.org", @.": "EmailMessage", "potentialAction": { @.": "ViewAction", "target": "https://github.com/nextcloud/mail/issues/10139#issuecomment-2416601122", "url": "https://github.com/nextcloud/mail/issues/10139#issuecomment-2416601122", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { @.": "Organization", "name": "GitHub", "url": "https://github.com" } } ]
...I forgot to mention...erlier version of mail from nextcloud...2 ore 3 version from paste...the same settings was working... ...on dovecot log username and password received from mail nextcloud is empty string...
I see, thanks for your prompt reply.
Could you please turn on the debug mode, try to enable sieve and send the horde_sieve.log to [email protected]?
How to enable debug mode for mail: https://github.com/nextcloud/mail/blob/main/doc/admin.md#logging
Hi there! It looks like this issue hasn’t seen much activity for a while and might need a bit more information to move forward. If we don’t hear back soon, we may close it to keep things organized. Thanks again for your contributions – we really appreciate it!
