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Instant crash at startup after upgrade

Open stchatty opened this issue 7 months ago • 5 comments

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Steps to reproduce

  1. Upgrade Nextcloud to version 6.6.3
  2. Start the app

Expected behaviour

No crash

Actual behaviour

Immédiate crash

Logs

If applicable, you can post the iOS app or server logs (removing any sensitive information).

Reasoning or why should it be changed/implemented?

Environment data

iOS version: 18.5

Nextcloud iOS app version: 6.6.3

Server operating system: Linux

Web server: Apache

Database:

PHP version:

Nextcloud version:

stchatty avatar May 31 '25 11:05 stchatty

Still present in 6.6.4

stchatty avatar Jun 08 '25 06:06 stchatty

Anything I can do to help debug this? The app is literally unusable for me right now

Geilolo avatar Jun 12 '25 12:06 Geilolo

I found a workaround: uninstall and reinstall the app completely. You'll need to input the address of the server(s) and your credentials, but it worked for me.

stchatty avatar Jun 12 '25 12:06 stchatty

I found a workaround: uninstall and reinstall the app completely. You'll need to input the address of the server(s) and your credentials, but it worked for me.

thanks, that worked!

Geilolo avatar Jun 12 '25 15:06 Geilolo

Confirmed.

https://bsky.app/profile/chromamagic.com/post/3lrm3gna37k2t

DrCuff avatar Jun 14 '25 23:06 DrCuff

Sadly, this workaround ist not working for us :-/. We have user credentials provided by LDAP, could this make a difference?

ruedigerkupper avatar Jun 22 '25 16:06 ruedigerkupper

Probably I have the same issue since months. Crash of the splash screen. See attached screencast.

iPhone X – MQAF2QN/A iOS 16.7.11

nextcloud iOS App issue since 6.x ? (6.4.0 or 6.5.x I think) up to current version 7.0.4

To avoid a new upload of > 18K files and/or inconsistent file management on the server, reinstalling the app does not seem to be a good solution in my case.

https://github.com/user-attachments/assets/4c37445c-634e-4bba-90a8-bfdc87594d17

ennnnno avatar Jul 18 '25 11:07 ennnnno

@ennnnno I had the same concerns because of the auto-upload function. But I re-installed Nextcloud app anyway. My plan was to set the auto-upload feature to only upload new pictures. This worked fairly good. I had to upload a couple dozen pictures manually, but this was managable.

matt-wombat avatar Jul 18 '25 16:07 matt-wombat

THX @matt-wombat if no other solution can be found, I will follow your suggestion. However, I have 1,245 files since the last synchronization.

ennnnno avatar Jul 18 '25 16:07 ennnnno