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Live photos (HEIC) are converted to JPEG when downloading.

Open Hyoengju-Johannes-Lee opened this issue 2 years ago • 5 comments

Steps to reproduce

  1. Upload a live photo (HEIC + MOV) to nextcloud & Check it was not converted to JPEG yet.
  2. Save the live photo back to iPhone's photo app.
  3. You will see that HEIC is converted to JPEG.

Expected behaviour

It should not convert to JPEG, but maintain HEIC as it is.

Actual behaviour

HEIC photo is converted to JPEG, which is destructive in some sense

Screenshots

If applicable, add a screenshot showing the issue. IMG_8519 IMG_8520

Logs

communication.log I upload the log after downloading the live photo in the screenshots above. But, I cannot find any menaingful info...

If applicable, you can post the iOS app or server logs (removing any sensitive information).

Reasoning or why should it be changed/implemented?

It is totally wrong behavior that any user does not want.

Environment data

iOS version: e.g. iOS 14.4.1 iOS 16.0 Nextcloud iOS app version: see More > Settings 4.4.4.0

Server operating system: Linux ubuntu 22.04 running on a vm

Web server: Apache, nginx Apache2

Database: MariaDB

PHP version: PHP8

Nextcloud version: see Nextcloud admin page 24.0.5 (I use docker image with latest tag)

Hyoengju-Johannes-Lee avatar Sep 21 '22 02:09 Hyoengju-Johannes-Lee

I have the same problem. Can anyone fix this?

Cod1ng avatar Dec 09 '22 11:12 Cod1ng

Same here. Please Fix it.

Tom-Zheng avatar Feb 16 '23 06:02 Tom-Zheng

Same problem

StirlingEngine avatar Mar 07 '23 13:03 StirlingEngine

Hey for me same Thing! Please fix it. For now, nextcloud as a Backupsolution for my iDevices is completely useless!

M1NUSM3NSC5 avatar Oct 12 '23 18:10 M1NUSM3NSC5

Ciao, it is still possible to recover the original images (with HDR, file format etc..) by doing Share -> Save to Photos. The annoying aspect of this workaroud is that you can't share more than one image at once.. :)

mmischitelli avatar Mar 04 '24 11:03 mmischitelli