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iOS Files App/extension shows "Content unavailable" when you have too many items in a folder

Open Whissi opened this issue 4 years ago • 10 comments

Steps to reproduce

  1. Extract the attached content, Files App Testdata.zip in your Nextcloud folder
  2. Go to your iPad/iPhone, open Apple Files App
  3. You might be able to open Nextcloud -> Files App Testdata -> 500 which contains 500 PNG image files, 21-04-28 00-50-36 1494
  4. But you will probably fail to open Nextcloud -> Files App Testdata -> 700, 21-04-28 00-49-49 1493

Expected behaviour

You should be able to access any folder from your Nextcloud instance.

Actual behaviour

When a folder contains too many files, Files App is unable to display any content. In my test case I was never able to open a folder with 700 or more files, the folder with 600 images sometimes works (but often fails, too).

Note

I did the same test with Microsoft OneDrive and DropBox and had no problems. Seems like OneDrive had a similar problem before (https://www.reddit.com/r/onedrive/comments/hr08ld/ios_files_app_content_unavailable_if_more_than_50/g0b7xm4/) but they fixed it. So it should work in Nextcloud, too.

Environment data

iOS version: iOS 14.4.2 & 14.5

Nextcloud iOS app version: 3.4.2.0

Nextcloud version: 21.0.1

Whissi avatar Apr 27 '21 23:04 Whissi

Hi @Whissi , we know this issue but for now we don't have any fix possible

marinofaggiana avatar May 03 '21 13:05 marinofaggiana

Still an issue on Ipad os 15.7 and NC IOS APP 4.4.4.0 @marinofaggiana any updates on this

AndyXheli avatar Sep 25 '22 19:09 AndyXheli

Does work for me since version 4.5.4.9

miniskipper avatar Nov 04 '22 05:11 miniskipper

Does work for me since version 4.5.4.9

Still an issue for me on same version

giancarlov93 avatar Nov 05 '22 12:11 giancarlov93

Same crippling prb here on Ipadod 16.1.1 and next cloud app 4.5.7.0, nextcloud server 24.0.6.

vdet avatar Dec 08 '22 14:12 vdet

Is this something that hard to fix?

giancarlov93 avatar Apr 25 '23 10:04 giancarlov93

it's 2024 and this issue is still open? Every single time I give Nextcloud another shot it falls short in the most ridiculous ways possible.

Nextcloud 29 and this issue is still present which very literally makes Nextcloud 100% useless for my use case.

relink2013 avatar Apr 27 '24 02:04 relink2013

Just ran into this issue myself.

Is it known what the issue is caused by?

marxlaml avatar Aug 06 '24 22:08 marxlaml

Just ran into this issue myself.

Is it known what the issue is caused by?

https://github.com/nextcloud/ios/issues/1598#issuecomment-839714162

giancarlov93 avatar Oct 31 '24 19:10 giancarlov93