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Unable to connect account

Open RTechSn opened this issue 1 year ago • 4 comments

Hello. After pasting my token i get this. I am using Nextcloud Hub 5 (27.0.2) and Zammad 6.0.0-1691946056.47e1e571.focal

Failed to save Zammad options:

Nextcloud

<div id="nojavascript">
<div>
This application requires JavaScript for correct operation. Please <a href="https://www.enable-javascript.com/" target="_blank" rel="noreferrer noopener">enable JavaScript</a> and reload the page. </div>
</div>

Nextcloud

Internal Server Error
The server was unable to complete your request.
If this happens again, please send the technical details below to the server administrator.
More details can be found in the server log.

Technical details

Remote Address: {my browser ip}
Request ID: {something}


Nextcloud – a safe home for all your data 

RTechSn avatar Aug 29 '23 21:08 RTechSn

Here's the actual error from Nextcloud log: OCP\Http\Client\LocalServerException: Host violates local access rules

RTechSn avatar Aug 29 '23 21:08 RTechSn

Setting 'allow_local_remote_servers' => true, has no effect

RTechSn avatar Aug 29 '23 21:08 RTechSn

My Zammad instance is on the same network, but the domain name is different from Nextcloud. They are served by the same reverse proxy. Both have IPs from one local subnet.

RTechSn avatar Aug 29 '23 21:08 RTechSn

Bypassing revese proxy and connecting directly by Zammad's IP gives the same error.

RTechSn avatar Aug 29 '23 21:08 RTechSn

Can you try exposing your Zammad instance to the internet?

marcelklehr avatar Sep 02 '24 07:09 marcelklehr

I've tried again after an update and it worked.

RTechSn avatar Sep 02 '24 08:09 RTechSn