0 files imported (0%)

[enekux]

Which version of integration_google are you using?

2.1.0

Which version of Nextcloud are you using?

v27.1.4

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

No response

Describe the Bug

Google Drive is not syncing and it shows "0 files imported (0%)"

Expected Behavior

To sync all files

To Reproduce

Connect with a Google Account which has access to all the required APIs and sync

[github-actions[bot]]

Hello :wave:

Thank you for taking the time to open this issue with integration_google. I know it's frustrating when software causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at and if possible solved. We try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until we get to it. Until then, please be patient. Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can collaborate to make this software better. For everyone. Thus, if you can, you could also look at other issues to see whether you can help other people with your knowledge and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and try to fix the odd bug yourself. Everyone will be thankful for extra helping hands! One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum, to twitter or somewhere else. But this is a technical issue tracker, so please make sure to focus on the tech and keep your opinions to yourself. (Also see our Code of Conduct. Really.)

I look forward to working with you on this issue Cheers :blue_heart:

[enekux]

the only error message I get in the nextcloud.log is the next:

{"reqId":"GmzweUJzBGHofXLUyEvO","level":2,"time":"2023-12-04T11:47:02+00:00","remoteAddr":"10.10.253.1","user":"f55fd350-3356-11ec-946c-a2e9d659703a","app":"integration_google","method":"GET","url":"/apps/integration_google/photo-number","message":"Google API error getting media items list to get photo number, no \"mediaItems\" key in []","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36","version":"27.1.4.1","data":{"app":"integration_google"}}

[cylon56]

I'm experiencing the same bug. I can import Google contacts but Drive and Photo imports are still at 0%. I would love to get some answers on how to resolve it.

[brendanknights]

same here, same behaviour. Google Contacts import fine, Calendar import fine Photos and Drive stays at 0%

[luispinho]

I was having the same issue but managed to get it working, turns out my configuration for running Cron jobs was off. Now that I set system Cron and made the it run every 5 minutes (according to the docs) the Google Photos import started. Here's some info from the official Nextcloud documentation on background jobs. Also, if you're running inside Docker, you'll need to set the Cron job on the host machine.

[brendanknights]

I was having the same issue but managed to get it working, turns out my configuration for running Cron jobs was off. Now that I set system Cron and made the it run every 5 minutes (according to the docs) the Google Photos import started. Here's some info from the official Nextcloud documentation on background jobs. Also, if you're running inside Docker, you'll need to set the Cron job on the host machine.

Thanks Luis - you caused me to have another go at making sure my cron configs were correct. Took a little while to get working, but this is working on ubuntu server 22.04 */5 * * * * /usr/bin/php8.1 -f /var/www/nextcloud/cron.php --define apc.enable_cli=1

I believe that I also needed to add the [acpu] declaration to the php.ini. /etc/php/8.1/cli/php.ini append to file: [APCu] apc.enable_cli=1

My Drive sync is now working very slowly, though photo import is not. Maybe there are API limits...

[luispinho]

Can confirm import is also taking some time for me, it's been around 5-6h and it imported about 7400 files (totalling 23GB). Very likely API restrictions indeed

[VeerNagda]

I also had the same issue. The way to start importing is to call background task explicitly using terminal. I noticed a single background job downloads around 200 photos.

Steps to run job

1. alias occ="sudo -u www-data php /var/www/nextcloud/occ"
2. occ background:list
3. Find id for OCA\Google\BackgroundJob\ImportPhotosJob
4. occ background:execute

[VeerNagda]

When a task is manually initiated, a new task is scheduled immediately after completion. However, if the task is run automatically via cron, a new task is not generated for the next iteration upon completion.

[marcelklehr]

If the job is not rescheduled you should check the nextcloud log for errors, it will only be rescheduled if it was successful