nextcloud
Complete emptying of group folder not visible in activity log
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Steps to reproduce
- I don't know what happened. That's the problem
- One groupfolder which yesterday noon still hat 8 GB of data was completely empty in the evening
Expected behaviour
Tell us what should happen
The mass deletion should be in the activity log. I should be able to see who deleted the files and when.
Actual behaviour
No information in the logs. The files have just disappeared.
Server configuration
Operating system: Ubuntu 20.04
Web server: NGINX
Database: Mariadb
PHP version: 7.4
Nextcloud version: 21.0.2
Group folders version: 11.1.2
Updated from an older Nextcloud/ownCloud or fresh install: updated
Where did you install Nextcloud from: tar.bz2 file from nextcloud.com
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: None
Client configuration
Browser: Firefox
Operating system: Linux
Logs
(If needed, I am happy to share the logs privately. I'd rather not do so publicly for privacy reasons)
Web server error log
Web server error log
(If needed, I am happy to share the logs privately. I'd rather not do so publicly for privacy reasons)
Nextcloud log (data/nextcloud.log)
Nextcloud log
(If needed, I am happy to share the logs privately. I'd rather not do so publicly for privacy reasons)
Browser log
Browser log
(If needed, I am happy to share the logs privately. I'd rather not do so publicly for privacy reasons)
a) The javascript console log
b) The network log
c) ...
Activity for groupfolders is broken anyway and not enabled by default: See https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/activity_configuration.html#activities-in-groupfolders.
A former employee decided to clean out their Windows laptop themself. Lack of understanding means the employee deleted all folders under their Nextcloud Client folder in Windows Explorer.
A lot of folder deletion was synced to the server before the laptop was shut off for the last time.
So now we are restoring data from the thrash bin. We have backup as well, so no real stress.
But where can we observe the activity?
This bug is spot on.
I would think these types of transactions would be candidates for admin_,audit logging:
https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/logging_configuration.html#admin-audit-log-optional
