Gallery does not show images from external storage - webdav

Open amicheals opened this issue 7 years ago • 0 comments

Bug report

I get an error when I launch the gallery app on an external storage folder (webdav) Error Message:

Album cannot be shown The owner has placed a restriction or the storage location is unavailable (403)

Steps to reproduce

Install Nextcloud 14.01
Connect a webdav share
go to the external share folder (webdav connection) Press the gallery button. After a few seconds, you will receive the error.

Expected behaviour

Show the images available in the gallery app

Actual behaviour

Error Message:

Album cannot be shown The owner has placed a restriction or the storage location is unavailable (403)

Server configuration

Operating system: Ubuntu 18.04 Web server: nginx Database: mariadb PHP version: 7.2.1

Nextcloud configuration

Nextcloud version: (see admin page or version.php) 14.0.1.1 Updated from an older installation or fresh install: Fresh Install List of activated apps: Enabled:

accessibility: 1.0.1
activity: 2.7.0
admin_audit: 1.4.0
audioplayer: 2.4.1
camerarawpreviews: 0.5.6
cloud_federation_api: 0.0.1
comments: 1.4.0
contacts: 2.1.6
dav: 1.6.0
external: 3.1.0
federatedfilesharing: 1.4.0
federation: 1.4.0
files: 1.9.0
files_external: 1.5.0
files_external_gdrive: 0.2.8
files_pdfviewer: 1.3.2
files_sharing: 1.6.2
files_texteditor: 2.6.0
files_trashbin: 1.4.1
files_versions: 1.7.1
files_videoplayer: 1.3.0
gallery: 18.1.0
logreader: 2.0.0
lookup_server_connector: 1.2.0
nextcloud_announcements: 1.3.0
notifications: 2.2.1
oauth2: 1.2.1
onlyoffice: 2.0.4
password_policy: 1.4.0
previewgenerator: 1.1.0
provisioning_api: 1.4.0
serverinfo: 1.4.0
sharebymail: 1.4.0
spreed: 4.0.0
support: 1.0.0
systemtags: 1.4.0
tasks: 0.9.7
theming: 1.5.0
twofactor_backupcodes: 1.3.1
updatenotification: 1.4.1
workflowengine: 1.4.0

App list

Paste the list of applications here

Nextcloud configuration:

Config.php

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "testserver-cloud",
            "xxx.xxx.xxx.xxx"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "14.0.1.1",
        "overwrite.cli.url": "https:\/\/testserver-cloud",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "activity_expire_days": 14,
        "auth.bruteforce.protection.enabled": false,
        "blacklisted_files": [
            ".htaccess",
            "Thumbs.db",
            "thumbs.db"
        ],
        "cron_log": true,
        "enable_previews": true,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\Movie",
            "OC\\Preview\\PDF",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown"
        ],
        "filesystem_check_changes": 0,
        "filelocking.enabled": "true",
        "htaccess.RewriteBase": "\/",
        "integrity.check.disabled": false,
        "knowledgebaseenabled": false,
        "logtimezone": "Europe\/Berlin",
        "log_rotate_size": 104857600,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "preview_max_x": 1024,
        "preview_max_y": 768,
        "preview_max_scale_factor": 1,
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "quota_include_external_storage": false,
        "share_folder": "\/Shares",
        "skeletondirectory": "",
        "trashbin_retention_obligation": "auto, 7",
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***"
    }
}

Are you using external storage, if yes which one: local folder, smb share, sftp, etc. webdav Are you using encryption: yes/no no Are you using custom gallery.cnf config files: yes/no no

Web server error log

Insert your webserver log here

Nextcloud log

{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "testserver-cloud",
            "159.69.124.233"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "14.0.1.1",
        "overwrite.cli.url": "https:\/\/testserver-cloud",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "activity_expire_days": 14,
        "auth.bruteforce.protection.enabled": false,
        "blacklisted_files": [
            ".htaccess",
            "Thumbs.db",
            "thumbs.db"
        ],
        "cron_log": true,
        "enable_previews": true,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\Movie",
            "OC\\Preview\\PDF",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown"
        ],
        "filesystem_check_changes": 0,
        "filelocking.enabled": "true",
        "htaccess.RewriteBase": "\/",
        "integrity.check.disabled": false,
        "knowledgebaseenabled": false,
        "logtimezone": "Europe\/Berlin",
        "log_rotate_size": 104857600,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "preview_max_x": 1024,
        "preview_max_y": 768,
        "preview_max_scale_factor": 1,
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "quota_include_external_storage": false,
        "share_folder": "\/Shares",
        "skeletondirectory": "",
        "trashbin_retention_obligation": "auto, 7",
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***"
    }
}

Client configuration

Browser:

Operating system:

Browser log

Insert your browser log here

Feature request

User type: Logged-in or public user

User level: Beginners, intermediate or advanced

Description

Benefit / value

Risk / caveats

Sponsorship

Are you a developer willing to implement this feature?: yes/no

Can you sponsor the development of this feature or do you know someone who can?: yes/no

Oct 07 '18 15:10 amicheals