documentserver_community
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[Bug]: DocumentConversionException: Segmentation fault (core dumped)
⚠️ This issue respects the following points: ⚠️
- [X] This is a bug, not a question or a configuration/webserver/proxy issue.
- [X] This issue is not already reported on Github (I've searched it).
- [X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- [X] Nextcloud Server is running on 64bit capable CPU, PHP and OS.
- [X] I agree to follow Nextcloud's Code of Conduct.
Bug description
[index] Error: OCA\DocumentServer\Document\DocumentConversionException: Segmentation fault (core dumped)
at <
- /var/www/html/nextcloud/apps/documentserver_community/lib/DocumentConverter.php line 125 OCA\DocumentServer\Document\ConverterBinary->run()
- /var/www/html/nextcloud/apps/documentserver_community/lib/Document/DocumentStore.php line 255 OCA\DocumentServer\DocumentConverter->runCommand()
- /var/www/html/nextcloud/apps/documentserver_community/lib/LocalAppData.php line 102 OCA\DocumentServer\Document\DocumentStore->OCA\DocumentServer\Document{closure}("*** sensitive parameters replaced ***")
- /var/www/html/nextcloud/apps/documentserver_community/lib/Document/DocumentStore.php line 256 OCA\DocumentServer\LocalAppData->getReadWriteLocalPath()
- /var/www/html/nextcloud/apps/documentserver_community/lib/Controller/ConvertController.php line 60 OCA\DocumentServer\Document\DocumentStore->convert()
- /var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 225 OCA\DocumentServer\Controller\ConvertController->convert()
- /var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php line 133 OC\AppFramework\Http\Dispatcher->executeController()
- /var/www/html/nextcloud/lib/private/AppFramework/App.php line 172 OC\AppFramework\Http\Dispatcher->dispatch()
- /var/www/html/nextcloud/lib/private/Route/Router.php line 298 OC\AppFramework\App::main()
- /var/www/html/nextcloud/lib/base.php line 1047 OC\Route\Router->match()
- /var/www/html/nextcloud/index.php line 36 OC::handleRequest()
POST /index.php/apps/documentserver_community/ConvertService.ashx from 188.215.78.202 at 2022-12-12T09:57:05+00:00
Steps to reproduce
1.apears every time cron.php is run! 2. 3.
Expected behavior
no error
Installation method
Community Manual installation with Archive
Operating system
Debian/Ubuntu
PHP engine version
PHP 7.4
Web server
Apache (supported)
Database engine version
MySQL
Is this bug present after an update or on a fresh install?
Fresh Nextcloud Server install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
- [X] Default user-backend (database)
- [X] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.grosu.ro"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "25.0.2.3",
"overwrite.cli.url": "http:\/\/cloud.grosu.ro\/nextcloud",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_phone_region": "RO",
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Memcached",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "25",
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"app_install_overwrite": [
"twofactor_admin",
"files_antivirus",
"apporder",
"impersonate"
],
"maintenance": false,
"theme": "",
"loglevel": 2,
"updater.release.channel": "stable",
"mail_smtpsecure": "tls"
}
}
List of activated Apps
Enabled:
- activity: 2.17.0
- admin_audit: 1.15.0
- announcementcenter: 6.4.0
- appointments: 1.14.7
- apporder: 0.15.0
- approval: 1.0.10
- bruteforcesettings: 2.5.0
- calendar: 4.1.0
- circles: 25.0.0
- cloud_federation_api: 1.8.0
- comments: 1.15.0
- contacts: 5.0.1
- contactsinteraction: 1.6.0
- dashboard: 7.5.0
- dav: 1.24.0
- deck: 1.8.2
- documentserver_community: 0.1.13
- event_update_notification: 2.0.0
- external: 5.0.0
- federatedfilesharing: 1.15.0
- federation: 1.15.0
- files: 1.20.1
- files_accesscontrol: 1.15.0
- files_antivirus: 4.0.1
- files_automatedtagging: 1.15.0
- files_pdfviewer: 2.6.0
- files_retention: 1.14.0
- files_rightclick: 1.4.0
- files_sharing: 1.17.0
- files_trashbin: 1.15.0
- files_versions: 1.18.0
- firstrunwizard: 2.14.0
- groupfolders: 13.1.0
- impersonate: 1.11.0
- logreader: 2.10.0
- lookup_server_connector: 1.13.0
- nextcloud_announcements: 1.14.0
- notifications: 2.13.1
- oauth2: 1.13.0
- onlyoffice: 7.6.8
- password_policy: 1.15.0
- photos: 2.0.1
- privacy: 1.9.0
- provisioning_api: 1.15.0
- quota_warning: 1.15.0
- recommendations: 1.4.0
- related_resources: 1.0.3
- serverinfo: 1.15.0
- settings: 1.7.0
- sharebymail: 1.15.0
- spreed: 15.0.2
- support: 1.8.0
- survey_client: 1.13.0
- suspicious_login: 4.3.0
- systemtags: 1.15.0
- tasks: 0.14.5
- text: 3.6.0
- theming: 2.0.1
- twofactor_admin: 4.0.0
- twofactor_backupcodes: 1.14.0
- twofactor_reminder: 1.0.0
- twofactor_totp: 7.0.0
- updatenotification: 1.15.0
- user_ldap: 1.15.0
- user_status: 1.5.0
- viewer: 1.9.0
- weather_status: 1.5.0
- workflow_ocr: 1.25.2
- workflowengine: 2.7.0
Disabled:
- encryption
- files_external
Nextcloud Signing status
No errors have been found.
Nextcloud Logs
.
Additional info
No response
I have a similiar issue; it also seems connected to cron, but shows up only once an hour: https://github.com/nextcloud/documentserver_community/issues/286
I'm also getting a Segmentation fault (core dumped) error message when trying to add new fonts to the documentserver.
