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Safari gives "An error has occured while opening the file"

Open prghix opened this issue 4 years ago • 1 comments

Hello,

I've noticed exactly this behavious mentioned in this issue mentioned in the OO repo:

https://github.com/ONLYOFFICE/onlyoffice-nextcloud/issues/541

image

My environment:

Nextcloud 21.0.5 PHP 7.4.25

Enabled:

  • accessibility: 1.7.0
  • activity: 2.14.3
  • admin_audit: 1.11.0
  • cloud_federation_api: 1.4.0
  • comments: 1.11.0
  • contactsinteraction: 1.2.0
  • dashboard: 7.1.0
  • dav: 1.17.1
  • documentserver_community: 0.1.11
  • federatedfilesharing: 1.11.0
  • federation: 1.11.0
  • files: 1.16.0
  • files_pdfviewer: 2.1.0
  • files_rightclick: 1.0.0
  • files_sharing: 1.13.1
  • files_texteditor: 2.14.0
  • files_trashbin: 1.11.0
  • files_versions: 1.14.0
  • files_videoplayer: 1.10.0
  • group_default_quota: 0.1.2
  • logreader: 2.6.0
  • lookup_server_connector: 1.9.0
  • nextcloud_announcements: 1.10.0
  • notifications: 2.9.0
  • oauth2: 1.9.0
  • onlyoffice: 7.2.0
  • password_policy: 1.11.0
  • photos: 1.3.0
  • privacy: 1.5.0
  • provisioning_api: 1.11.0
  • recommendations: 1.0.0
  • serverinfo: 1.11.0
  • settings: 1.3.0
  • sharebymail: 1.11.0
  • support: 1.4.0
  • systemtags: 1.11.0
  • text: 3.2.0
  • theming: 1.12.0
  • twofactor_backupcodes: 1.10.0
  • updatenotification: 1.11.0
  • user_status: 1.1.1
  • viewer: 1.5.0
  • weather_status: 1.1.0
  • workflowengine: 2.3.1

Tried to disable: "Open on the same tab" -> No change.

prghix avatar Nov 22 '21 04:11 prghix

bump! same issue, both on Safari on Mac and iOS

acalatrava avatar Nov 25 '21 11:11 acalatrava

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!

Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.

github-actions[bot] avatar Sep 30 '24 00:09 github-actions[bot]

This issue has been closed due to inactivity. If you feel this is in error, please reopen the issue or file a new issue with the relevant details.

github-actions[bot] avatar Dec 02 '24 01:12 github-actions[bot]

Hi, I am facing this problem and unable to recover files, any update on it? my nextcloud version is 25.0.13 there's no error logged in the nextcloud logs file when I open the file but this error pops up in ONLYOFFICE Browser: Chrome/Firefox

c7b3rx avatar Feb 26 '25 12:02 c7b3rx