documentserver_community Unable to scroll on Excel File on iPhone NC App (IOS 14.2), NC APP: 3.0.15

Actual behaviour

Document on iPhone (IOS 14.2/iPhone SE,Gen2) cannot be re-sized with the fingers, nor shifted to the right or left.

So - it's not possible to update the Document anymore when scrolling is necessary into the document itself. In the previous versions this has worked properly.

for example, if you click on a cell in an Excel file, sometimes (not always) the whole content (the whole table is selected), which makes it impossible to make any movements in the sheet (like shifting right or left)

I did did clear dhe Cache on iPhone, too - same result.

Steps to reproduce

Everytime, when opening an Excel File.

Expected behaviour

User should be able to:

resize the the document when opening -scroll through the document with one finger, that not the whole content will be marked
when this happens (the whole document will be marked accidentically - then any scrolling is not possible anymore); the document needs to be closed then

Client configuration details

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NC App on iPhone: 3.0.15, iPhone IOS: 14.2

Server configuration details

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Operating System: CentOS Linux release 8.3.2011

Upstream OS : Derived from Red Hat Enterprise Linux 8.3

Webserver: Apache/2.4.37 (centos)

Database: mysql 10.3.17-MariaDB,

PHP version: PHP Version => 7.4.13

[PHP Modules] apcu bcmath bz2 calendar Core ctype curl date dom exif fileinfo filter ftp gd gettext gmp hash iconv igbinary imagick intl json ldap libsmbclient libxml mbstring memcached msgpack mysqli mysqlnd openssl pcntl pcre PDO pdo_mysql pdo_sqlite Phar posix readline redis Reflection session shmop SimpleXML smbclient sockets sodium SPL sqlite3 standard sysvmsg sysvsem sysvshm tokenizer xml xmlreader xmlwriter xsl Zend OPcache zip zlib [Zend Modules] Zend OPcache

Nextcloud: - version: 19.0.5.2

{ "system": { "memcache.local": "\OC\Memcache\APCu", "filelocking.enabled": true, "redis": { "host": "REMOVED SENSITIVE VALUE", "timeout": 1.5, "password": "REMOVED SENSITIVE VALUE" }, "instanceid": "REMOVED SENSITIVE VALUE", "passwordsalt": "REMOVED SENSITIVE VALUE", "secret": "REMOVED SENSITIVE VALUE", "trusted_domains": [ ], "datadirectory": "REMOVED SENSITIVE VALUE", "htaccess.RewriteBase": "/", "overwriteprotocol": "https", "dbtype": "mysql", "version": "19.0.5.2", "dbname": "REMOVED SENSITIVE VALUE", "dbhost": "REMOVED SENSITIVE VALUE", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "REMOVED SENSITIVE VALUE", "dbpassword": "REMOVED SENSITIVE VALUE", "installed": true, "maintenance": false, "theme": "", "loglevel": 0, "updater.release.channel": "stable", "auth.bruteforce.protection.enabled": true, "check_for_working_htaccess": true, "mail_from_address": "REMOVED SENSITIVE VALUE", "mail_smtpmode": "smtp", "mail_smtpauthtype": "LOGIN", "mail_domain": "REMOVED SENSITIVE VALUE", "mail_smtpsecure": "tls", "mail_smtpauth": 1, "mail_smtpname": "REMOVED SENSITIVE VALUE", "mail_smtppassword": "REMOVED SENSITIVE VALUE", "mail_smtphost": "REMOVED SENSITIVE VALUE", "session_lifetime": 1200, "session_keepalive": false, "logfile": "/media/log/nextcloud.log", "knowledgebaseenabled": false, "log_rotate_size": 3145728, "mail_sendmailmode": "smtp", "app_install_overwrite": [ "passman", "dicomviewer", "radio" ]

Enabled:

accessibility: 1.5.0
activity: 2.12.1
analytics: 2.6.0
announcementcenter: 3.8.1
apporder: 0.11.0
audioplayer: 2.13.1
audioplayer_editor: 0.3.0
audioplayer_sonos: 1.2.0
bookmarks: 3.4.9
bruteforcesettings: 2.0.1
calendar: 2.0.4
circles: 0.19.11
cloud_federation_api: 1.2.0
comments: 1.9.0
contacts: 3.4.2
contactsinteraction: 1.0.0
cookbook: 0.7.7
cospend: 1.0.5
data_request: 1.6.0
dav: 1.15.0
deck: 1.2.2
dicomviewer: 1.2.2
documentserver_community: 0.1.8
drawio: 0.9.8
event_update_notification: 1.0.2
extract: 1.2.5
federatedfilesharing: 1.9.0
federation: 1.9.0
files: 1.14.0
files_3d: 0.3.3
files_antivirus: 3.1.0
files_automatedtagging: 1.9.0
files_downloadactivity: 1.8.0
files_markdown: 2.3.1
files_mindmap: 0.0.23
files_pdfviewer: 1.8.0
files_photospheres: 1.19.1
files_rightclick: 0.16.0
files_sharing: 1.11.0
files_trashbin: 1.9.0
files_versions: 1.12.0
files_videoplayer: 1.8.0
firstrunwizard: 2.8.0
flowupload: 1.1.2
forms: 2.0.4
gpxedit: 0.0.13
gpxmotion: 0.0.11
gpxpod: 4.2.2
groupfolders: 7.1.1
health: 0.1.3
impersonate: 1.6.1
issuetemplate: 0.7.0
logreader: 2.4.0
lookup_server_connector: 1.7.0
maps: 0.1.6
nextcloud_announcements: 1.8.0
notes: 3.6.4
notifications: 2.7.0
oauth2: 1.7.0
onlyoffice: 6.2.0
passman: 2.3.6
password_policy: 1.9.1
photos: 1.1.0
polls: 1.6.2
privacy: 1.3.0
provisioning_api: 1.9.0
quicknotes: 0.6.3
quota_warning: 1.8.0
rainloop: 7.0.3
ransomware_protection: 1.7.0
recommendations: 0.7.0
serverinfo: 1.9.0
settings: 1.1.0
sharebymail: 1.9.0
socialsharing_diaspora: 2.1.0
socialsharing_email: 2.1.0
socialsharing_facebook: 2.1.0
socialsharing_twitter: 2.1.0
spreed: 9.0.6
support: 1.2.1
suspicious_login: 3.2.1
systemtags: 1.9.0
tasks: 0.13.6
terms_of_service: 1.5.2
text: 3.0.1
theming: 1.10.0
timemanager: 0.1.6
twofactor_backupcodes: 1.8.0
twofactor_totp: 5.0.0
updatenotification: 1.9.0
video_converter: 0.1.5
viewer: 1.3.0
workflow_ocr: 1.19.1
workflow_pdf_converter: 1.4.0
workflow_script: 1.4.0
workflowengine: 2.1.0 Disabled:
admin_audit
breezedark
dashboard
drop_account
encryption
end_to_end_encryption
external
files_accesscontrol
files_external
files_fulltextsearch
fulltextsearch
fulltextsearch_elasticsearch
joplin
jsloader
passwords
registration
richdocuments
side_menu
socialsharing_googleplus
survey_client
user_ldap
weather

Dec 12 '20 10:12 Githopp192

yesterday i did an update on the Web-Server of an Excel File. The file was not synchronized in time to the Windows Client (Windows 10). The Document was then updated on the Windows Client.

Once the Server did now the update to the client, the client changes were completely overwritten, without making a secure copy (conflicted_xxxxx) copy. So the data are lost again.

I think - i need to disable ONLYOFFICE now for all the USERS into the CLOUD - till the issue can be fixed or the behave can be explained in a other way.

Dec 14 '20 18:12 Githopp192

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!

Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.

Jul 29 '24 00:07 github-actions[bot]

This issue has been closed due to inactivity. If you feel this is in error, please reopen the issue or file a new issue with the relevant details.

Sep 30 '24 00:09 github-actions[bot]