[Bug]: MacOS virtual files - Folders with spaces or UTF-8 cannot be opened - "Nextcloud encountered an unexpected error. Items may be out of date."
⚠️ Before submitting, please verify the following: ⚠️
- [x] This is a bug, not a question or a configuration issue.
- [x] This issue is not already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
- [x] I agree to follow Nextcloud's Code of Conduct
Bug description
When I want to open a folder via virtual files on MacOS the folders cannot be opened if the foldername has a space
For example "Bilder" can be opened "Nexcloud Apps" cannot be opened "früher" cannot be opened. This issue appears:
Steps to reproduce
- Setup Virtual File on the client
- Move to the Nextcloud Location in the finder
- Try to open a folder with space or UTF-8 character like "ü" in it's name
- This will appear:
Expected behavior
I can open all of the folders an see their content.
Which files are affected by this bug
folders
Operating system
macOS
Which version of the operating system you are running.
13.7.8
Package
Official macOS Virtual files 12+ universal pkg
Nextcloud Server version
31.0.10.2
Nextcloud Desktop Client version
4.0.1 (macOS)
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
Are you using an external user-backend?
- [x] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
Nextcloud Server logs
Nothing logged on the server regarding this...
Additional info
No response
hello,sorry,please help me!!why is there an error when I open the client locally after installing it
working for me at least...
@Rello Thanks a lot for your answer. That made me think and brought me to the real issue: Somehow my VPN is doing this. When I disable the VPN and restart the Nextcloud client it somehow works. Is the problem still related to Nextcloud or do I have to report it to my VPN provider, because I'd like to still use the combination...