nextcloud
[Bug]: Trac icon menus option 'Open Nextcloud Desktop' does not do anything.
⚠️ Before submitting, please verify the following: ⚠️
- [x] This is a bug, not a question or a configuration issue.
- [x] This issue is not already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
- [x] I agree to follow Nextcloud's Code of Conduct
Bug description
I'm using the NextCloud Desktop App for Linux on a current Bluefin GNOME Desktop. I have two instances connected (I'd like to connect another one but it seems there is no button and no hint on any limit). Clicking the Trac Icon reveals a menu with the first option being 'Open Nextcoloud Desktop'. Clicking it does nothing. I assume it would not lead to anything other then what the option settings shows but I dont know. It is the latest flathub version. The help page linked from that app does not say anything on this app.
Steps to reproduce
- Click on Tray Icon
- Select "Open Nextcloud Desktop"
- nothing happens ...
Expected behavior
Not sure what is supposed to happen. It very much looks like it should lead to something.
Which files are affected by this bug
none
Operating system
Linux
Which version of the operating system you are running.
Bluefin (Version: gts-42.20251119)
Package
Nextcloud Server version
First is Nextcloud Hub 10 (31.0.8) Second I don't know. Neither the Desktop App nor the Webapp shows the version anywhere I can find.
Nextcloud Desktop Client version
Nextcloud Desktop Client Version 4.0.1daily (KDE)
Is this bug present after an update or on a fresh install?
Reinstall does not change anything.
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
Are you using an external user-backend?
- [ ] Default internal user-backend
- [ ] LDAP/ Active Directory
- [x] SSO - SAML
- [ ] Other
Nextcloud Server logs
not available. Just a user.
Additional info
No response
Same issue with flathub flatpack versions 4.0.2 and 4.0.1 on Zorin OS Core 18.
I have the same issue since v4.0.0. It is still present in 4.0.3 under Fedora 43, flatpak install.
Try this to remove some part of the cache, for me it solved the issue: https://github.com/nextcloud/desktop/issues/8999#issuecomment-3515919482
"For me removing all files in ~/.var/app/com.nextcloud.desktopclient.nextcloud/cache/Nextcloud/qmlcache solved the problem."
Same error on Debian 13 with GNOME 48.4 and Nextcloud Desktop-Client Version 4.0.3daily (KDE) installed from Flathub. But this resolved the issue:
Try this to remove some part of the cache, for me it solved the issue: #8999 (comment)
"For me removing all files in ~/.var/app/com.nextcloud.desktopclient.nextcloud/cache/Nextcloud/qmlcache solved the problem."
