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[Bug]: Some folders missing after `Reset virtual files environment` on MacOS

Open bilogic opened this issue 2 months ago • 3 comments

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Bug description

  1. I have Enable virtual files on my MacOS client
  2. But I think I messed up some files/folders
  3. So I clicked Reset virtual files environment
  4. After that, I see a big green circle with a tick and All synced
  5. However, when I go to nextcloud's root in Finder, some stuff are missing, particularly those that I felt were messed up
  6. I checked on the server, all files still there...
  7. So even though it said All synced, what I see on my MacOS is different from what is on the server

Steps to reproduce

Included in the description

Expected behavior

What I see on MacOS should be identical to what exists on the server

Which files are affected by this bug

"travel" folder

Operating system

macOS

Which version of the operating system you are running.

Sequoia 15.7.2

Package

Official macOS Virtual files 12+ universal pkg

Nextcloud Server version

30.0.4

Nextcloud Desktop Client version

4.0.1

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

Are you using an external user-backend?

  • [x] Default internal user-backend
  • [ ] LDAP/ Active Directory
  • [ ] SSO - SAML
  • [ ] Other

Nextcloud Server logs


Additional info

No response

bilogic avatar Nov 04 '25 02:11 bilogic

Hello,

the reset will be removed because it is not required anymore. can you please try to disable/enable the top VFS flag? this will properly reset the file provider domain. in the future, just this setting will remain in the settings dialog...

Rello avatar Nov 04 '25 06:11 Rello

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.

github-actions[bot] avatar Dec 02 '25 08:12 github-actions[bot]

can you please try to disable/enable the top VFS flag? this will properly reset the file provider domain

I have done that a few hundred times, the specific folder does not return.

bilogic avatar Dec 02 '25 09:12 bilogic