[Bug / Windows]: "Open main dialog" does not work, but "Settings" does => allow to open main dialog from there too

[ralfhauser]

⚠️ Before submitting, please verify the following: ⚠️

• [x] This is a bug, not a question or a configuration issue.
• [x] This issue is not already reported on Github (I've searched it).
• [x] Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
• [x] I agree to follow Nextcloud's Code of Conduct

Bug description

The share dialog is looking incomplete. ...

Steps to reproduce

1. Right click on the green icon in the bottom right tray of windows 11
2. Click on "Open main dialog" ==> nothing happens

3. The "Settings" dialog however opens

Expected behavior

4. There it would be very helpful to a) have button to "Open main dialog" (seems that since v.4.01 "Open Nextcloud Desktop"

5. There it would be very helpful to a) have button to open the logs
6. Show what the server-version is (or behind the wheel "General" where it is

Which files are affected by this bug

noLog.txt (as there is no button to open them easily)

Operating system

Windows

Which version of the operating system you are running.

Windows 11

Package

Official Windows MSI

Nextcloud Server version

28.0.5 ? Don't really know since also the browser GUI does not show it easily

Nextcloud Desktop Client version

3.14.0 and 4.0.1

Is this bug present after an update or on a fresh install?

Fresh desktop client install

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

Are you using an external user-backend?

• [x] Default internal user-backend
• [ ] LDAP/ Active Directory
• [ ] SSO - SAML
• [ ] Other

Nextcloud Server logs

Additional info

No response

[sgofferj]

Same under Ubuntu 22.04 LTS, KDE Plasma X11 Version output: Nextcloud version 4.0.1-20251029.160431.e81c242e13-1.0~jammy1 Using Qt 6.2.4, built against Qt 6.2.4 Using Qt platform plugin 'xcb' Using 'OpenSSL 3.0.2 15 Mar 2022' Running on Ubuntu 22.04.5 LTS, x86_64

[nilsding]

@ralfhauser thanks for the report

I would like to know what graphics card you're using and which drivers are in use for it

also, could you generate a debug archive from the settings window (there's a button in the General tab for that) and upload it to https://cloud.nextcloud.com/s/x7P63CzbWzSALyE ?

[sylvainfaivre]

Same issue here with the deb version on Ubuntu, but not with the AppImage :

• nextcloud-desktop 4.0.1-20251029.160431.e81c242e13-1.0~noble1 from https://launchpad.net/~nextcloud-devs/+archive/ubuntu/client
• Ubuntu 24.04.3
• X.Org v: 21.1.11 with: Xwayland v: 23.2.6
• Sapphire Radeon RX 580 Nitro+ graphics card, using amdgpu driver

The "create debug archive" button is grayed out.

I would love to try and reproduce the bug with older client releases, but I can't find older deb releases.

I tried the AppImage release from https://download.nextcloud.com/desktop/releases/Linux/Nextcloud-4.0.1-x86_64.AppImage, which does not reproduce the bug : the window displays as expected when clicking the systray icon.

[RayCulp]

I'm also having this issue with nemo-nextcloud apt version on Linux Mint 22.2.

[github-actions[bot]]

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.